Connect with us

Podcasts

Mondays Off: An evaluation of the customer service at Oakland Hills CC

Published

on

Club pro Steve Westphal and Equipment expert Brian Knudson discuss Brooks Koepka becoming the world No.1, Paul Azinger replacing Johnny Miller, and Westphal evaluates the customer service at world renowned private facility Oakland Hills Country Club.

Check out the full podcast on SoundCloud below, or click here to listen on iTunes!

We share your golf passion. You can follow GolfWRX on Twitter @GolfWRX, Facebook and Instagram.

3 Comments

3 Comments

  1. benseattle

    Oct 23, 2018 at 5:21 pm

    Sorry, Steve, but apparently we do things a LOT more casually at the private courses out west here in Seattle. This summer I played at least a half-dozen very private clubs in the area including Sahalee and “home to Tour pro’s” Aldarra and NOT ONCE did I find anyone waiting to take my clubs, offer a drink or show me to the range or pro shop. And, frankly, that’s the way I like it. Perhaps it’s different where you work, a Private/Resort-type outfit but from the sound of things, there’s a guy with his hand out around every corner. What guest (or member) needs to worry that they have enough bills on hand so they can “duke” the help? I don’t want my visit to a private club to feel like I’m checking into a Las Vegas hotel. Oakland Hills sounds completely normal. Lighten up!

  2. Bruce Rearick

    Oct 23, 2018 at 4:11 pm

    This is totally on the host/member. Staff did not even know you were coming. When the staff member checked the sheet your name wasn’t on it. Not their fault.

  3. carrera

    Oct 23, 2018 at 12:55 am

    Jack hit a 1-iron on #17 in 1972…come on guys!

    Sure the bag drop guy at Oakland Hills dropped the ball, but your host was worse. He should have made sure that the everything was done right when you got there. That’s private club 101 for a host – be there before your guest and make sure things go well.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Club Junkie

Tour Edge Exotics mini driver review + TaylorMade Spider ZT Max first look – Club Junkie

Published

on

On this episode of Club Junkie, I put the new Tour Edge Exotics Mini Driver to the test and break down the performance, forgiveness, distance, and where it fits compared to a traditional driver or strong fairway wood. If you have been curious about adding a mini driver to the bag, this one is worth a look.

I also dive into the new TaylorMade Spider ZT Max putter that was recently spotted and discuss the growing zero torque putter trend. Plus, there is a closer look at the new Project X Titan Yellow shaft showing up on the PGA Tour and what makes it different from other profiles currently out there.

 

Continue Reading

Club Junkie

Club Junkie: Ping i540 irons review + L.A.B. VZN.1i putters and Graphite Design shaft sightings

Published

on

On this episode of Club Junkie, I dive into the brand-new Ping i540 irons and talk about where they fit in the lineup, their performance on the course, and who I think they are really made for. There is a lot to love — and maybe one complaint in the new i540 irons.

The show also covers the new L.A.B. VZN.1i putters that have started showing up, plus some new Graphite Design Tour AD shafts spotted out on the PGA Tour and what makes them interesting. Wrapping things up, I might swap a few shafts into some putters and talk through how those changes might completely alter feel and performance.

Follow Club Junkie on social media:

Continue Reading

Club Junkie

Club Junkie’s Titleist GTS driver fitting results!

Published

on

On this episode of the Club Junkie Podcast, I head to the Titleist Performance Institute for a full driver fitting with the new Titleist GTS lineup. We dive into the fitting process, talk about what made the biggest difference in performance, and break down how the different GTS heads and shaft combinations compare on the launch monitor. If you are thinking about a new driver setup for this season, there is a lot to take away from this one.

I also get into Brooks Koepka and the gear setup he brought to the PGA Championship, including the putters that caught my eye during the week. There are some interesting equipment trends showing up at the highest level right now and we break down what stands out.

To wrap things up, I talk about reshafting a few wedges, what I learned during the process, and swapping an adaptor onto a new shaft for another build project in the shop. A gear packed episode from start to finish for anyone who loves golf equipment and club building.

Follow Club Junkie everywhere:
Instagram: https://www.instagram.com/clubjunkiepod/
X: https://x.com/ClubJunkiePod
TikTok: https://www.tiktok.com/@clubjunkiepod
Threads: https://www.threads.com/@clubjunkiepod

 

Continue Reading

Announcement

Our Privacy Policy and Terms of Use have been updated as of January 29th, 2026. Please review the updated policies here Privacy Policy | Terms of Use. By continuing to use our site after January 29th, 2026, you agree to the changes.

WITB

Facebook

Trending