288 replies to this topic

[Micrys2]

Hi all,

Was just reading the thread "Nike Covert Users".  In that thread there are posts where several of the Nike Covert Drivers are having issues with the adapters and I was unclear but there appeared to be one poster who had a head crack.  Thought I would start a thread to see if others are having similar problems and what Nike is doing about it.

I have been very interested in this driver, but now may wait to pull the triger until I hear more about this.

Chime in PLEASE!!!!

[TheMoneyShot]

I was at GS yesterday and was hitting the Covert 3 fwy in the bay.  I thought something felt odd when I soled the club, flipped it over and the metal was starting to separate from the back of the club.  I quickly grabbed a store employee and showed him what happened.  He stated that this is the second Covert club that he has seen this happen to.  I am a huge Nike fan but I am a little concerned now that more of these issues are coming up now.  The clubs have not even been on the market for a month yet...

Edited by TheMoneyShot, 24 February 2013 - 09:25 AM.

[Vindog]

Ooof.  i20 issues for Ping
Covert issues for Nike (allegedly)

I hope this doesn't become the norm for overseas produced equipment, where everyone becomes gun shy at buying new release because of QC problems.  I guess that's a risk these companies take.

[Big Ben]

Buddy of mine on the mini's has friends on both big tours and said a lot of breaking, bumming the players out...BB

[TheMoneyShot]

Big Ben, on 24 February 2013 - 09:44 AM, said:

Buddy of mine on the mini's has friends on both big tours and said a lot of breaking, bumming the players out...BB

That is not a good sign at all if the tour players are experiencing the same quality issues.  Not good at all.

[jay65]

Not sure if this is the norm or not on the Covert Tour Driver, but I tried it yesterday, and after a couple of swings I noticed a very small bulge/bubble on the top line of the crown of the Driver head at the point where an alignment aid would normally be on most companies Drivers. Has anyone else noticed this on theirs or any they've tried?

[BuckyBadger]

So are we talking problems with the fairway woods or the whole line?

[_R5_]

I've had no problems so far with my Covert Tour. I'm pretty worried now though. Lets hope these are just a few freak instances.

[scottvw13]

Keep in mind that many of the clubs in tour players hands, as well as demos at stores are early production heads that are certainly more likely to have issues, while they sort out manufacturing.


Also, I understand the need for this thread, but can we PLEASE keep it to first hand experiences? "My mother brothers friend who caddies on the Hooters tour heard from the Goldwin rep that these things suck" help no one.

Fear mongering never helps anyone.

Edited by scottvw13, 24 February 2013 - 10:59 AM.

[TheMoneyShot]

BuckyBadger, on 24 February 2013 - 10:41 AM, said:

So are we talking problems with the fairway woods or the whole line?

Both!

[TipZuno]

I don't see any issues like what Adams had last year. You may see this in demo model or very early production model as they were still pretty much in the production phase when the tour players got their hands on them. They always get theirs before we do. I can see with neglect the adapter threads/screws could get damaged but that is the case with any adjustable driver. So far no complaints

[LuvToGolfGuy]

I just got my Covert Tour driver last week.  It was a custom order through GS, so it came to me directly from Nike.  Again, I just got it last week.  Upon hearing about these problems, I noticed some epoxy on the edges of the plastic piece in question.  It doesn't look that bad, but you can notice it.

I've never seen this epoxy on any other pic I've seen of the Tour head.  Could it be that Nike is aware of the issue and has added some extra epoxy to the piece?

Since I just got mine last week, it wasn't built too long ago.  Maybe they've already taken steps to at least help the "issue"?????

As someone has already stated, it seems that there is some fear mongering going on here.  Some have also stated that they're quite worried about this.  Well, honestly, I'm not.

Some of us just need to step back and calm ourselves.............  

[BuckyBadger]

How do you know if you're going to get an early production release that was sent to dealers or if you're going to receive a club with more epoxy on it? I haven't heard of Nike pulling clubs from stores and fixing them much like a car recall.

[LuvToGolfGuy]

BuckyBadger, on 24 February 2013 - 11:41 AM, said:

How do you know if you're going to get an early production release that was sent to dealers or if you're going to receive a club with more epoxy on it? I haven't heard of Nike pulling clubs from stores and fixing them much like a car recall.

Well, obviously you're not going to know.

But I stress that what I stated is pure speculation.  I don't know for sure that Nike is aware of the problem and are doing anything for the potential "issue".  I'm simply reporting what I noticed about my head compared to every other head I've seen a pic of online or in person.  Maybe my head was an anomaly?

I don't know and again, I'm speculating.

All I know is that I gave my new Covert Tour a good workout at the simulator/indoor range all weekend w/ absolutely no issues.

[scottvw13]

BuckyBadger, on 24 February 2013 - 11:41 AM, said:

How do you know if you're going to get an early production release that was sent to dealers or if you're going to receive a club with more epoxy on it? I haven't heard of Nike pulling clubs from stores and fixing them much like a car recall.

There haven't been nearly enough issues with this to facilitate a recall.  It is really just a few people here out of hundreds if not thousands on here that have bought one.  But the internet is very powerful and wide reaching, so it seems much worse than it is.  At least at the moment...

I think many of the failed clubs were manufactured prior to the general release on 2/8.  I think if you buy a club off the rack, you will not have any issues.  Even better, if you place a custom order, then you are virtually guaranteed to get a head produced more recently.

[LuvToGolfGuy]

scottvw13, on 24 February 2013 - 11:49 AM, said:

There haven't been nearly enough issues with this to facilitate a recall.  It is really just a few people here out of hundreds if not thousands on here that have bought one.  But the internet is very powerful and wide reaching, so it seems much worse than it is.  At least at the moment...

I think many of the failed clubs were manufactured prior to the general release on 2/8.  I think if you buy a club off the rack, you will not have any issues.  Even better, if you place a custom order, then you are virtually guaranteed to get a head produced more recently.

That's what I think is going on too.  You've got a handful of folks having an issue, and suddenly it's a "major" problem.

It's a new design, sh*t happens and clubs break sometimes.  I'm not making excuses for Nike, but it happens w/ EVERY manufacturer.  This is nothing new.  And I KNOW Nike has excellent customer service to help anyone out either now or in the future.

That's a big reason why I'm not worried about any potential problems w/ mine.  At all.

[Micrys2]

LuvToGolfGuy, on 24 February 2013 - 11:34 AM, said:

I just got my Covert Tour driver last week.  It was a custom order through GS, so it came to me directly from Nike.  Again, I just got it last week.  Upon hearing about these problems, I noticed some epoxy on the edges of the plastic piece in question.  It doesn't look that bad, but you can notice it.

I've never seen this epoxy on any other pic I've seen of the Tour head.  Could it be that Nike is aware of the issue and has added some extra epoxy to the piece?

Since I just got mine last week, it wasn't built too long ago.  Maybe they've already taken steps to at least help the "issue"?????

As someone has already stated, it seems that there is some fear mongering going on here.  Some have also stated that they're quite worried about this.  Well, honestly, I'm not.

Some of us just need to step back and calm ourselves.............  

I want to be perfectly clear that this thread is not and never was intended to be a fear mongering thread.  It's intent is to clearify whether or not there is a problem and to give all an opportunity to share their experiences openly on the forum as should be allowed.  I am equally certain that if in fact it does become a problem that Nike will almost immediately take care of the issue.  They are a very good company and I have had very favorable personal experiences with their customer service department.

I certainly hope that these instances are of an outlier nature.  I have already emaild their customer service department to get information from them regarding thie POTENTIAL issue.  I am confident that they will respond in a timely and detailed fashion.  In the email I also alerte them to the existence of this thread so that they might have an adequate opportunity to respond directly here.

I am still very much interested in this golf club.  And it is still my intention to purchase it.  However, I am not an immediate gratification type of guy so I will wait until this is ultimately resolved.

Cheers

[LuvToGolfGuy]

Micrys2, on 24 February 2013 - 12:05 PM, said:

I want to be perfectly clear that this thread is not and never was intended to be a fear mongering thread.  It's intent is to clearify whether or not there is a problem and to give all an opportunity to share their experiences openly on the forum as should be allowed.  I am equally certain that if in fact it does become a problem that Nike will almost immediately take care of the issue.  They are a very good company and I have had very favorable personal experiences with their customer service department.

I certainly hope that these instances are of an outlier nature.  I have already emaild their customer service department to get information from them regarding thie POTENTIAL issue.  I am confident that they will respond in a timely and detailed fashion.  In the email I also alerte them to the existence of this thread so that they might have an adequate opportunity to respond directly here.

I am still very much interested in this golf club.  And it is still my intention to purchase it.  However, I am not an immediate gratification type of guy so I will wait until this is ultimately resolved.

Cheers

I wasn't necessarily accusing you of fear mongering.  It's all good.  I have no problems w/ the thread.  Like you said, it's a place to talk about a potential issue regarding these clubs and for others to share their experiences, either good or bad, w/ the clubs.

But when you get into heresay type stuff, then it's going a bit far, IMO.  When we start doing that, we're not taking into account any and all outlying circumstances that we're not aware of (how it's been hit, and by whom, and any other factors that may contribute to the club getting damaged), and then believe the story even despite that.

[minteq]

I have had mine since the release straight from Nike.  I have had 5-6 range sessions, no issues so far, so lets hope this is a freak thing, and like some have said its a new product, things happen.  Nike does have excellent customer service so I won't worry, they will take care of it.

[Micrys2]

LuvToGolfGuy, on 24 February 2013 - 12:13 PM, said:

Micrys2, on 24 February 2013 - 12:05 PM, said:

I want to be perfectly clear that this thread is not and never was intended to be a fear mongering thread.  It's intent is to clearify whether or not there is a problem and to give all an opportunity to share their experiences openly on the forum as should be allowed.  I am equally certain that if in fact it does become a problem that Nike will almost immediately take care of the issue.  They are a very good company and I have had very favorable personal experiences with their customer service department.

I certainly hope that these instances are of an outlier nature.  I have already emaild their customer service department to get information from them regarding thie POTENTIAL issue.  I am confident that they will respond in a timely and detailed fashion.  In the email I also alerte them to the existence of this thread so that they might have an adequate opportunity to respond directly here.

I am still very much interested in this golf club.  And it is still my intention to purchase it.  However, I am not an immediate gratification type of guy so I will wait until this is ultimately resolved.

Cheers

I wasn't necessarily accusing you of fear mongering.  It's all good.  I have no problems w/ the thread.  Like you said, it's a place to talk about a potential issue regarding these clubs and for others to share their experiences, either good or bad, w/ the clubs.

But when you get into heresay type stuff, then it's going a bit far, IMO.  When we start doing that, we're not taking into account any and all outlying circumstances that we're not aware of (how it's been hit, and by whom, and any other factors that may contribute to the club getting damaged), and then believe the story even despite that.

Agree completely..........should only be ACTUAL experiences

Thanks

[BuckyBadger]

I'm not trying to be a fear monger either. I just want to know if Nike is aware of problems with early releases. If they fixed or are going to fix these problems. Or, if these are isolated instances and Nike claims there are no issues. I actually love the looks of this driver so I'm not Nike bashing in any way. Just concerned.

[philsRHman]

Here is my post from the other thread. Fits better here:

Brought it to GG and they were totally cool. Said they would send it back and push them to expedite it. I was originally going to get the 70x shaft but didn't want to wait for it to be ordered. I mentioned that and they said they'll have them ship a 70x instead. Only pain is that Nike won't send it directly to my house, and GG is about 35 minutes drive. Luckily the season is still a few weeks away, but wanted to get in some good range time with it, so hopefully it's back by next weekend. They were all out of Tour heads. I posted a few photos over on my blog, mygolfuniverse because I was having trouble with uploading here.

[Big Ben]

scottvw13, on 24 February 2013 - 10:57 AM, said:

Keep in mind that many of the clubs in tour players hands, as well as demos at stores are early production heads that are certainly more likely to have issues, while they sort out manufacturing.


Also, I understand the need for this thread, but can we PLEASE keep it to first hand experiences? "My mother brothers friend who caddies on the Hooters tour heard from the Goldwin rep that these things suck" help no onetime

Fear mongering never helps anyone.

If you are referring to me my information is legit or I would not offer it but thanks for the advice, also this policing of threads with crap like "actual" this or that seems very pointed, this is a open forum and folks are allowed to comment...BB

Edited by Big Ben, 24 February 2013 - 01:13 PM.

[DRRicks]

Big Ben, on 24 February 2013 - 01:05 PM, said:

scottvw13, on 24 February 2013 - 10:57 AM, said:

Keep in mind that many of the clubs in tour players hands, as well as demos at stores are early production heads that are certainly more likely to have issues, while they sort out manufacturing.


Also, I understand the need for this thread, but can we PLEASE keep it to first hand experiences? "My mother brothers friend who caddies on the Hooters tour heard from the Goldwin rep that these things suck" help no onetime

Fear mongering never helps anyone.

If you are referring to me my information is legit or I would not offer it but thanks for the advice, also this policing of threads with crap like "actual" this or that seems very pointed, this is a open forum and folks are allowed to comment...BB

I've noticed that some people (scottvw13) make it a habit to "police" any thread that doesn't hold Nike in the highest regard.  So, what he means is "actual" great experiences with Nike...anything else will not be tolerated!

[Big Ben]

I've noticed a lot of this lately and it's junk, this is a GOLF FORUM and we want to encourage open and honest participation. I love golf and have no loyalty or affiliation to any one brand, good or bad I will comment exactly how I see fit without fear of reprisal...BB

Edited by Big Ben, 24 February 2013 - 01:22 PM.

[LuvToGolfGuy]

philsRHman, on 24 February 2013 - 12:21 PM, said:

Here is my post from the other thread. Fits better here:

Brought it to GG and they were totally cool. Said they would send it back and push them to expedite it. I was originally going to get the 70x shaft but didn't want to wait for it to be ordered. I mentioned that and they said they'll have them ship a 70x instead. Only pain is that Nike won't send it directly to my house, and GG is about 35 minutes drive. Luckily the season is still a few weeks away, but wanted to get in some good range time with it, so hopefully it's back by next weekend. They were all out of Tour heads. I posted a few photos over on my blog, mygolfuniverse because I was having trouble with uploading here.

I am such an idiot.  I wasn't looking at the right "thing".  You know that piece that broke for you?  Well, upon closer inspection of my head, mine came to me WITHOUT that black piece.  Instead, I have a matted gray underneath where the VRs Tour logo is.  The black piece was removed!!!!! I can tell it had it on at one point because I can see traces of epoxy that kept it on.  Again, it was flat out removed.

I know it came to me that way.  Is that what Nike is doing for the time being?  Simply removing that piece?  I'm not upset about it and it doesn't detract from the looks of the driver, IMO.  It's in the cavity part anyway, when are you really "looking" at it?

Again, Nike must have flat out removed that piece before shipping it to me.

This changes things to me.  To me, it tells me they're aware of the problem and their solution, for now, is to take that little black "slot" piece out.

Edited by LuvToGolfGuy, 24 February 2013 - 01:24 PM.

[SoCalTitleist]

LuvToGolfGuy, on 24 February 2013 - 01:22 PM, said:

philsRHman, on 24 February 2013 - 12:21 PM, said:

Here is my post from the other thread. Fits better here:

Brought it to GG and they were totally cool. Said they would send it back and push them to expedite it. I was originally going to get the 70x shaft but didn't want to wait for it to be ordered. I mentioned that and they said they'll have them ship a 70x instead. Only pain is that Nike won't send it directly to my house, and GG is about 35 minutes drive. Luckily the season is still a few weeks away, but wanted to get in some good range time with it, so hopefully it's back by next weekend. They were all out of Tour heads. I posted a few photos over on my blog, mygolfuniverse because I was having trouble with uploading here.

I am such an idiot.  I wasn't looking at the right "thing".  You know that piece that broke for you?  Well, upon closer inspection of my head, mine came to me WITHOUT that black piece.  Instead, I have a matted gray underneath where the VRs Tour logo is.  The black piece was removed!!!!! I can tell it had it on at one point because I can see traces of epoxy that kept it on.  Again, it was flat out removed.

I know it came to me that way.  Is that what Nike is doing for the time being?  Simply removing that piece?  I'm not upset about it and it doesn't detract from the looks of the driver, IMO.  It's in the cavity part anyway, when are you really "looking" at it?

Again, Nike must have flat out removed that piece before shipping it to me.

This changes things to me.  To me, it tells me they're aware of the problem and their solution, for now, is to take that little black "slot" piece out.

wouldnt that affect the weight?

[jay65]

Big Ben, on 24 February 2013 - 01:22 PM, said:

I've noticed a lot of this lately and it's junk, this is a GOLF FORUM and we want to encourage open and honest participation. I love golf and have no loyalty or affiliation to any one brand, good or bad I will comment exactly how I see fit without fear of reprisal...BB

Quite right too, good for you! I've also had repraisals from the Thread Police, if I make one wrong move against this product or that product, they jump on ya back, whether its personal findings, or any kind of personal feelings at all. It doesn't bother me personally, as to me it just comes across as defensive on their part, and that they have things to hide. Takes all sorts though I guess.

[TheMoneyShot]

realitycheck, on 24 February 2013 - 01:35 PM, said:

We have had to return 2 driver heads and a 3 wood from my store because of the aforementioned problems.  Badges on the back separating and breaking off.

Thanks for the info.  I'd assume Nike is becoming aware of this problem, do you know if they are doing anything to combat these ongoing problems.

[Hendu24]

scottvw13, on 24 February 2013 - 10:57 AM, said:

Keep in mind that many of the clubs in tour players hands, as well as demos at stores are early production heads that are certainly more likely to have issues, while they sort out manufacturing.


Also, I understand the need for this thread, but can we PLEASE keep it to first hand experiences? "My mother brothers friend who caddies on the Hooters tour heard from the Goldwin rep that these things suck" help no one.

Fear mongering never helps anyone.

Agreed, Nike haters flock to this to spread the word. Demo's at GS or GG can hardly count when they turn defective, It's insane the wear that average joe's can put into a demo in a couple days, let alone trying to adjust them...