Norboo, on 27 February 2013 - 07:14 AM, said:
I tend to go the other way. I let them speak first and let them tell me what they know. I pretend as thought I know nothing.
At any rate, what they know or don’t know doesn’t really matter. I know what I want and will order accordingly.
I called Ping to verify the jacked up lofts so I know what I am ordering.
I absolutely agree with you on that. I always like to play a bit dumb to start with, as you say, just to see what they know, and if we would be on the same wavelength. The problem comes when I question something of a technical nature, they soon get fed up. I'm sure they would say I'm a difficult customer, Lol. But I'm quite specific about what I like, and what I'm looking for, and they are happy to oblige whilst I play the dumb***, but as soon as I let them see I'm a bit more knowledgable than what they are used to, they tend not to want to help, answer questions and be accommodating. As I said, they seem to just want the unitiated, and have this 'holyer than thou' attitude.
For example, in the UK, Ping only realistically fit from the Stock TFC 189 shaft for the G25 at Demo/fitting days. They don't have any other shaft options to try or be fit from. I'm sure there is nothing wrong with the stock shaft, and will fit some people very well. But to be fit optimally, its impossible to fit all Golfers by only having one shaft to Demo/try/and be fit from. Of course, the official line, is that they cannot find it financially viable to have lots of Custom shafts lined up. I think this is a weak argument. My local independent fitter has over 150 shafts in his studio (but not many LH Heads), but if he can do it, as a small independent fitter, why can't a multi million dollar company like Ping do it? I guess they think, and I can understand it, that the ampunt of Golfers in the UK who can't be cajolled and who are technically knowledgable is so small, that spending £10K on made up custom shafts to try, is simply not worth it financially. So its all about the UK public becoming more educated I suppose. Only then, will things change.
It just leaves a few educated Golfers in limbo somewhat atm.
Titleist is a little better at their Fitting HQ and so is Callaway, but not much. But with Ping, they simply cannot fit some Golfers optimally with just one shaft at their Demo Days. But I guess its unrealistic to expect that.
Just frustrating from a personal point of view, but its why I just have to buy blind! I hate doing it, but I have no choice.
I know I will never change it on my own, so I just try and get on with it. ( With the proviso of having the odd whinge on here!) Lol.