Posted 29 January 2013 - 03:34 PM
I had 3 wedges done by them. The work is top notch. I can't say for sure- but I think they're a very small operation, so they don't have a customer service center or anything like that. The communication was not non-existent, but it's not like he's got his smart phone on him and answer messages right away all the time. But the wedges that I got back were extraordinary. If you remember seeing the X-proto and 712 MB sets that were both black ox'd (I think it was back in October, maybe)- those sets were quite possibly the most amazing looking irons one will ever see.
btw- the return shipping is free, which is a nice bonus. I didn't want to forget that.
So I guess the takeaway is- if you have a straightforward job for them to do and have some time for them to get it done and back out, you will get amazing work.
FWIW, Whenever I see scrappy wedges or irons for cheap here or at the used bin at the big box stores, I immediately think of the potential/possibility that they could have with a trip to Michigan to get refinished. And in 2 of those occasions, I actually pulled the trigger and haven't been disappointed.
I hope that helps
Titleist 913D3 10.5* Fuji TS VC6.2S
RBZ Tour 3W 14.5* Fuji TS VC7.2x CB
Titleist 913hd 20* & 712U 4 DG X100
Ping I20 [5-7] / S56 [8-P] DG X100
Ping Tour 52/56 & Vokey 59* DG S400
Cameron Newport 2 Midslant - Matrix U11