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I broke my nome


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#1 Lildinho

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Posted 24 January 2013 - 04:24 PM

I bought a nome belly putter today but when I was adjusting the length the tool snapped and the threads are stuck in the locking clamp. Anyone ever come across this or know if I can order the clamp on its own?


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#2 10_ft_Jon_Boat

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Posted 24 January 2013 - 08:25 PM

Did you give Ping a ring?  Their customer service is usually pretty good and they would work with you.  Sorry about your luck!

#3 pingman1

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Posted 24 January 2013 - 08:37 PM

PING will take care of it.

#4 Lildinho

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Posted 25 January 2013 - 04:35 AM

I'm in Ireland so ill give ping a call this morning.

#5 Lildinho

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Posted 25 January 2013 - 04:42 AM

Just spoke to ping, told me to send it to a retailer and they'll repair . Literally a 1 minute call, seems to easy !


#6 KYMAR

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Posted 25 January 2013 - 05:27 AM

Me too!

Nome.jpg

That sucks man, but how cool is it they will fix it no questions asked! Hopefully a quick turnaround time too.
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#7 Joey76

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Posted 25 January 2013 - 06:11 AM

Olny product I have hit of pings is a 5 wood I bought. Great club and even greater news to hear ping being so good with customer service.

It seems to be the trend with many companies (away from golf) that customers are just a pain in the ................

#8 tangojay

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Posted 25 January 2013 - 11:54 AM

I took my 6 year old PING Eye's to the Phoenix factory in 1988 and they adjusted the lie or free,,,,,,,,, PING has a reputation for always going the extra mile.

#9 Lildinho

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Posted 01 February 2013 - 05:25 PM

Just a quick update, collected my nome today six days after I returned it to ping. Great service.

#10 KYMAR

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Posted 01 February 2013 - 09:16 PM

View PostLildinho, on 01 February 2013 - 05:25 PM, said:

Just a quick update, collected my nome today six days after I returned it to ping. Great service.

Wow that was pretty quick indeed! Kudos to ping

RAZR Fit Xtreme 10.5 with 7M3 S
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Adams Super Hybrid 17*  Program 7.1 S
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Adams Pugliellii 56 and 60 DG spinners
TM Daddy Long Legs 38'

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