golf guru not working

#1 deadhead

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Posted 11 July 2012 - 11:41 AM

I have the g4 model, but when I press the golf button, it says "not find software." I tried calling and emailing Golf Guru, but haven't rec'd a response(the phone immediately goes to a busy signal-did they finally go out of business?) I tried updating the utility, but the g4 golf program still won't respond or sync. Anyone have any thoughts on how to fix the unit?

Thanks!

#2 Adamsguy

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Posted 14 July 2012 - 03:36 PM

I think TGW sells them. Give them a call and tell them your situation, maybe they have a contact their.

#3 randy6675

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Posted 16 July 2012 - 01:38 PM

deadhead, on 11 July 2012 - 11:41 AM, said:

I have both an 002 and 004. The battery on the 002 recently went bad, and I tried to contact them to see if it was user replaceable. Like you, I got a busy signal when calling, and no response to either a direct email, or an email contact through their website. Unfortunately, I think they are out of business, at least as far as our products go. Hopefully, they will keep the website up so that I can continue to download courses.

As a side note, I bought a Garmin G5 to replace the 002, and am very satisfied.

Edited by randy6675, 16 July 2012 - 01:41 PM.

#4 deadhead

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Posted 24 July 2012 - 12:38 PM

My programming issues were solved thru an update found on the website. I never did hear back from anyone associated with the company; as others have posited, they seem to be out of business.

Edited by deadhead, 24 July 2012 - 12:39 PM.