72 replies to this topic

[sosinsurr]

I feel I have a good case for asking for a refund, looking for opinions before I go to the seller. Please note the dates of everything. I took screenshots so no one can claim I or the seller made anything up.

Last month I posted a WTB looking for a set of iron shafts. I got this response


After asking the normal questions, I go ahead and pull the trigger and buy them.


The next day, I get this...notice how we went from USPS to fed ex, but no big deal.


Too much time goes by, so I email him and ask him what's up...on May 4th, I get this response (note that we are back to USPS shipping)...also, it usually doesn't take that long to get here even by slow USPS, but I'm still fine


Now we are at May 9th, and I send him the following PM saying ok we've gone from USPS to Fed Ex to USPS and I still don't have any shafts. You can see his response.


He says he will get back to me, but doesn't. So on May 15th, I ask for a refund and get this...



So, now the shafts arrived today...and let's go back to the original PM. I get the shafts, only 2 of them have Red grips when he states they all have red grips. The rest have blue grips. Also, I feel it should have been noted this is a mix/match set. The 2 with Red grips have Ping shaft bands, the rest with blue grips have labels that say "x-forged" meaning they came out of callaway. So to me, this is Mix/Match and should have been noted.



I feel, due to the long shipping delay from payment to arrival, the stories changing, description misleading on what I was buying, I should be refunded money and sent back to him at his cost. Thoughts?

Edited by sosinsurr, 07 June 2012 - 01:20 PM.

[hattrick3518]

Remove the shaft bands?

It wouldn't bug me too much, especially based on the low price point. But that's just me, some people get more upset about some things. The seller didn't offer you full disclosure, which he should have. But they are still S300's, with Multi-Compounds, which is what you paid for.

[Guia]

The shafts do not match, he should refund.

[sosinsurr]

hattrick3518, on 18 May 2012 - 04:23 PM, said:

Remove the shaft bands?

It wouldn't bug me too much, especially based on the low price point. But that's just me, some people get more upset about some things. The seller didn't offer you full disclosure, which he should have. But they are still S300's, with Multi-Compounds, which is what you paid for.

I'm not going to use them anymore, went a different route instead. So I'd just end up selling them. I just don't care being lied to all along, then technically not getting 100% of what I bought. Who wants to buy mis-matched stuff, even grip wise?

[KYMAR]

Agreed. that's one crappy transaction from a seller imo. When buying here, or ebay, you look for: Things are as described, Full disclosure (ping/cally smorgasbord, not even mentioned? wow)  Good communication, and Timely shipping.

You have a seller here failing at every one.

Edited by KYMAR, 18 May 2012 - 04:37 PM.

[thevaporz]

you are totally in the right to ask for a full refund and have him pay for shipping too. i would never deal with this person based on your experience. good luck.

[hi-5-oh]

So, when did he ship them?

[sosinsurr]

He "claims" they went out on the 26th via...who the f*ck knows now lol. The label on the Fed Ex box that came today says 5/15.

[hi-5-oh]

What a liar!  3 weeks to ship after receiving payment!!!  I rush like hell to get my stuff out the SAME day payment is received as I've got your money and you don't got ANYTHING--at least buyers feel better if they get a tracking number within a day of paying.

Oh well, another $45 lesson--have had 2 or 3 in the past few years!

Edited by hi-5-oh, 18 May 2012 - 04:46 PM.

[Spooky67]

Bad deal.  Don't care about price or what arrived, seller misrepresented.

On your end though, did you ever ask for pics or see pics of the shafts?  Not being a jerk here, but always get pics.  If you did I apologize.

[sosinsurr]

I didn't, I went off his feedback as a means of trusting the dude. As you can see, he's not a BST newb. Obviously that fault went to me!

Edited by sosinsurr, 18 May 2012 - 05:00 PM.

[baseballfrk8998]

I'd ask for a refund or file a claim. That's pretty ridiculous..

[sosinsurr]

Hey baseball freak,

I can't see cause I'm on my phone, but I'm pretty sure you gave this guy negative feedback a few months ago. Your name looks familiar from his feedback. Of course I looked into his feedback after the fact, fml.

[idrive]

Poor effort on sellers part.

I'd want my money back.

When an item arrives that is not as described buyer should have the right to a refund.

If you bought 4 tires would you accept mix and match??? Perhaps a bad analogy but still
the same thing.

IF the seller is sincere he will refund.

[Pudgelewis]

WOW! You're much more patient than I would've been. Shafts being a mix & match set aside, how do people blatantly lie about stuff like this...and think nobody will notice? We aren't idiots!

The shafts not matching would be a bit of a turn-off, but as long as they're still a complete set and not all honked-up, I'd be alright using them.  For $40, I'm not sure I'd mess with a refund with this donkey.

Let him know about this thread and see if he cares to chime in. IMO, you should tell is who he is. A "bad couple days" doesn't excuse 3 weeks of lies and laziness.

Edited by Pudgelewis, 18 May 2012 - 08:39 PM.

[sosinsurr]

aaaaaaaand, now I found out he lied (again, if you will)....

As you can see, he says the 4 iron measures 38.5"...


I bought 8 shafts, so it's either a 4-LW or 3-PW set...either way, here is the longest shaft, clearly NOT 38.5.


I deff have a case now, don't I? Not only be to obscenely pissed, but get my money back at his cost.

Edited by sosinsurr, 18 May 2012 - 09:46 PM.

[3GWrX09]

Out this "member" I would like to never do business with someone like this. Thats just ridiculous.

[RookieBlue7]

Out the person.  Also, without cutting the grips and checking the silkscreens, you have no way of knowing whether or not if they're even a full set make-up or truly mix and match.  I wouldn't cut the grips to check because then he'd just simply be able to state to the paypal claims department that you altered the condition of them.  I'd demand a refund and if he doesn't oblige (which doesn't appear to be the case, looks like he's not going to be willing to do that), then I'd escalate to a claim.

[sosinsurr]

I've kindly requested that he refund my money, plus cost sending them back to him. We shall see what he says.

[highergr0und]

The shipping thing is ridiculous.....  

The grips not being as described might be some grounds for a refund, and the shafts being the wrong lengths definitely.  

As for a mixed set, as long as they're all s300 shafts, it is what it is.  If you wanted specific shaft bands, you should've specified.  

Shame on you though for not checking feedback before buying.

[dxdgenert]

PayPal dispute, my friend.  What an a-hole.  To be honest, I couldn't care less what happens in someone's personal life.  I'm buying something from you in a business transaction, keep your baggage to yourself and get me my item.  Plain and simple.  Illness?  Not my problem.  Car problems?  Not my problem.  Alien invasion?  F-it!  I want my stuff before the takeover.

WAY too much apologizing and sympathizing for sellers on this forum, in my opinion.  Ever hear the customer is always right?  In this medium, the customer is the buyer and he/she should be given the benefit of the doubt.  Not the other way around.  Why in the blue hell would the buyer think this was a mismatched set and the onus be put on him to verify?  That is insane.  Why should he have to ask if all of the grips are the same color?  Again, that is craziness.  It is to the point where I'd be very leery of buying anything on the BST.  I'll sell, due to me being VERY anal and describing every detail but as far as buying, I don't know.

Edited by dxdgenert, 18 May 2012 - 10:19 PM.

[Splitter]

sosinsurr, on 18 May 2012 - 09:32 PM, said:

aaaaaaaand, now I found out he lied (again, if you will)....

As you can see, he says the 4 iron measures 38.5"...


I bought 8 shafts, so it's either a 4-LW or 3-PW set...either way, here is the longest shaft, clearly NOT 38.5.


I deff have a case now, don't I? Not only be to obscenely pissed, but get my money back at his cost.

I think you might be reaching with this one.  The 4i  when shafted probably measures 38.5 with this shaft.  If you actually had a 38.5" shaft i think it would be too long for most 4 irons.

And no, only an unstable person would be "obscenely pissed" over what I've read so far.  Unhappy with his small dollar transaction, sure.  The rest is just seems to be looking for attention.

Edited by Splitter, 18 May 2012 - 10:24 PM.

[Don W]

Given all the things that took place makes me wonder if he got a better offer for the set he was going to send you, then scrambled around to make up another mishmash set to send you. Refund all the way no matter what happened, you did not get what you paid for in my mind.

[sosinsurr]

I didn't ask what the length would be installed, I asked what the length of the shaft was...

And when installed, don't they add an inch? Which would make this 38.25 installed...

Edited by sosinsurr, 18 May 2012 - 10:22 PM.

[Stinger82]

Splitter, on 18 May 2012 - 10:17 PM, said:

sosinsurr, on 18 May 2012 - 09:32 PM, said:

aaaaaaaand, now I found out he lied (again, if you will)....

As you can see, he says the 4 iron measures 38.5"...


I bought 8 shafts, so it's either a 4-LW or 3-PW set...either way, here is the longest shaft, clearly NOT 38.5.


I deff have a case now, don't I? Not only be to obscenely pissed, but get my money back at his cost.

I think you might be reaching with this one.  The 4i  when shafted probably measures 38.5 with this shaft.  If you actually had a 38.5" shaft it would be too lmg for most 4 irons.

And no, only an unstable person would be "obscenely pissed" over what I've read so far.

See bolded above...You are kidding with this right?? He pays april 26th and doesnt get the shafts til today and you wouldn't be pissed? Come on man I dont believe that for a second!! He was told red NDMC's and get mismatched grips...yep I'd be mad about that to.

[Dr.John]

Splitter, on 18 May 2012 - 10:17 PM, said:

sosinsurr, on 18 May 2012 - 09:32 PM, said:

aaaaaaaand, now I found out he lied (again, if you will)....

As you can see, he says the 4 iron measures 38.5"...


I bought 8 shafts, so it's either a 4-LW or 3-PW set...either way, here is the longest shaft, clearly NOT 38.5.


I deff have a case now, don't I? Not only be to obscenely pissed, but get my money back at his cost.

I think you might be reaching with this one.  The 4i  when shafted probably measures 38.5 with this shaft.  If you actually had a 38.5" shaft i think it would be too long for most 4 irons.

And no, only an unstable person would be "obscenely pissed" over what I've read so far.  Unhappy with his small dollar transaction, sure.  The rest is just seems to be looking for attention.

Wow, perhaps you're illiterate!

[sosinsurr]

Well, that and he said they had shipped 3 weeks earlier, and they really didn't...

[daco81se]

[/quote] See bolded above...You are kidding with this right?? He pays april 26th and doesnt get the shafts til today and you wouldn't be pissed? Come on man I dont believe that for a second!! He was told red NDMC's and get mismatched grips...yep I'd be mad about that to.
[/quote]

X's 2, and I wouldn't of made it that far as to measure the shafts after seeing the shaft bands, as well as the grips don't match, that's ridiculous not to disclose that.

[sosinsurr]

I'm no shaft expert, but do these measurements seem funky (as far as increments)? shortest to longest

33.75
34.50
34.75
35.25
35.75
36.25
36.75
37.25

Edited by sosinsurr, 18 May 2012 - 10:39 PM.

[Splitter]

Stinger82, on 18 May 2012 - 10:25 PM, said:

Splitter, on 18 May 2012 - 10:17 PM, said:

sosinsurr, on 18 May 2012 - 09:32 PM, said:

aaaaaaaand, now I found out he lied (again, if you will)....

As you can see, he says the 4 iron measures 38.5"...


I bought 8 shafts, so it's either a 4-LW or 3-PW set...either way, here is the longest shaft, clearly NOT 38.5.


I deff have a case now, don't I? Not only be to obscenely pissed, but get my money back at his cost.

I think you might be reaching with this one.  The 4i  when shafted probably measures 38.5 with this shaft.  If you actually had a 38.5" shaft it would be too lmg for most 4 irons.

And no, only an unstable person would be "obscenely pissed" over what I've read so far.

See bolded above...You are kidding with this right?? He pays april 26th and doesnt get the shafts til today and you wouldn't be pissed? Come on man I dont believe that for a second!! He was told red NDMC's and get mismatched grips...yep I'd be mad about that to.

Nope.  I have a real life with real problems.  Dissapointed?  Upset? Filing a pp dispute?  Sure.  Obscenely pissed?  Sorry, most adults have real issues in life to be pissed off about, much less obscenely pissed.