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Tour Edge Custom Fit Irons are 1/2" under ordered shaft length


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17 replies to this topic

Poll: Tour Edge Custom Fit Irons are 1/2" under ordered shaft length (11 member(s) have cast votes)

What would you do with this set?

  1. Keep the irons and play them as is, since it's only 1/2" (4 votes [36.36%])

    Percentage of vote: 36.36%

  2. Send them to Tour Edge for $110 plus shipping and have them adjusted (0 votes [0.00%])

    Percentage of vote: 0.00%

  3. Put that $110 plus shipping towards a new correct spec'd set and craigslist these(I can't really afford a new set right now) (1 votes [9.09%])

    Percentage of vote: 9.09%

  4. Add extensions myself (not sure if this will void the Tour Edge Lifetime Warranty (1 votes [9.09%])

    Percentage of vote: 9.09%

  5. Keep hassling Tour Edge customer service to try and reach a comprimise (2 votes [18.18%])

    Percentage of vote: 18.18%

  6. Never buy another Tour Edge product again (0 votes [0.00%])

    Percentage of vote: 0.00%

  7. Other (please tell me below) (3 votes [27.27%])

    Percentage of vote: 27.27%

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#1 motofrog

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Posted 25 April 2012 - 10:12 PM

So I have just started getting lessons and found out from my instructor that my custom fit Tour Edge irons are 1/2" shorter than ordered. These are 10 year old Irons, They have mainly been in storage for that time due to work and other obligations. I have just gotten into golf seriously so I want to make sure I am not hindering myself learning with an under length set.

I have the Custom Fitting Order Form that was faxed into Tour Edge from the fitter and it calls for Standard Length and 2* upright.

Here is the correspondence so far

Them: Thank you for contacting us.  
If you wish for us to alter your clubs, we can do so for $10.00 per club plus freight. The other recommendation would be for you to take the clubs back to the retailer who fit you if you feel they mis- fit you.



Me:

I purchased a set of Comp LX irons 10/16/01 and recently have been getting lessons from a pro/fitter who told me I require a standard length by static measurements. When I said they were standard and 2* upright he then measured them at 2.5* upright and 1/2" under the standard length listed in the classic club section of your website.
Since these were a custom order do you offer any length corrections. The clubs are all original and I have only used them a handful of times as they have been in storage due to military obligations.
I like the clubs, I just want to make sure they are fit correctly as I ordered.
I am now getting lessons to correct my swing and want make sure I'm not adding any other variables to the instruction.




#2 kevn357

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Posted 25 April 2012 - 10:18 PM

Where did you buy them from?

#3 Pudgelewis

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Posted 25 April 2012 - 10:30 PM

I don't think I'd expect too much from TE after 10 years of having them although it would be great of them to offer to fix it since you still have the spec sheet. Probably should've checked then out when they first arrived to make sure the specs were how you ordered since you probably paid a pretty penny for them.

If it were me and I was happy with the irons I'd just shop around and see who could put some extensions in them. If you aren't too crazy about them I'd spend the money on a newer used set. You can get a pretty nice set of used clubs for ~$150-200 or even less these days.
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#4 Dr.John

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Posted 25 April 2012 - 10:31 PM

I'd ask Tour Edge where they measure on the club first.  Some companies measure length from the end of the grip to end of the hosel, some from end of grip to center of clubface.

#5 KYMAR

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Posted 25 April 2012 - 10:34 PM

10 years? Time to move on.

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#6 motofrog

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Posted 25 April 2012 - 11:11 PM

 kevn357, on 25 April 2012 - 10:18 PM, said:

Where did you buy them from?
I got them from The Fairgrounds Golf Center in Santa Rosa, CA

#7 motofrog

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Posted 25 April 2012 - 11:16 PM

I can hit these in line with the latest and greatest compared on the local golf shop monitor, so as of yet I haven't found an upgrade and I probably couldn't afford it if I did.

 KYMAR, on 25 April 2012 - 10:34 PM, said:

10 years? Time to move on.




#8 motofrog

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Posted 25 April 2012 - 11:23 PM

I would have if I had a clue. I bought them right off active duty and was reactivated shortly after I received them, As far as I knew you bought something made to order and you got what was ordered. I never saw a lie/loft gauge until my recent lessons. I think I was on dial up back then too...So nothing like golfwrx to help me out. Chalk it up to me being naive I guess.

 Pudgelewis, on 25 April 2012 - 10:30 PM, said:

I don't think I'd expect too much from TE after 10 years of having them although it would be great of them to offer to fix it since you still have the spec sheet. Probably should've checked then out when they first arrived to make sure the specs were how you ordered since you probably paid a pretty penny for them.

If it were me and I was happy with the irons I'd just shop around and see who could put some extensions in them. If you aren't too crazy about them I'd spend the money on a newer used set. You can get a pretty nice set of used clubs for ~$150-200 or even less these days.




#9 motofrog

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Posted 25 April 2012 - 11:25 PM

I will in my next email, thanks for the heads up I would have thought the length measurement was pretty standard.

 Dr.John, on 25 April 2012 - 10:31 PM, said:

I'd ask Tour Edge where they measure on the club first.  Some companies measure length from the end of the grip to end of the hosel, some from end of grip to center of clubface.




#10 RJRJRJ

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Posted 26 April 2012 - 03:42 AM

Maybe your instructor measured wrong, or just measures differently than tour edge does.  Or maybe TE lengths were just shorter 10 years ago?  There are a million explanations, but im with KYMAR.  10 years is a bit of a stretch.

 motofrog, on 25 April 2012 - 11:16 PM, said:

I can  hit these in line with the latest and greatest compared on the local  golf shop monitor, so as of yet I haven't found an upgrade and I  probably couldn't afford it if I did.

If you hit them so well, it sounds like much ado about nothing.  Just hit what works.

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#11 Anser

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Posted 26 April 2012 - 07:29 AM

Use this as an opportunity to learn some club building skills and a time to replace your grips.

Buy some of these

http://www.ebay.com/...3#ht_2756wt_832

Then buy some of this

Use this as an opportunity to learn soem club building skills and a time to replace your grips.

Order some of these

http://www.ebay.com/...3#ht_2756wt_832

Pick whatever grips you are interested in and have fun working on your own clubs.

You will save money, gain a bit of experience and have the satisfaction of doing this yourself.

It isn't nearly as hard as some clubmakers would like you to believe

a) mix epoxy
b) roll insertion area of extension in epoxy, stick in shaft, clean up excess epoxy on shaft.
c) allow time to cure
d) cut to desired length
e) grip

Edited by Anser, 26 April 2012 - 07:46 AM.


#12 youngwaldo

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Posted 26 April 2012 - 09:05 AM

 Anser, on 26 April 2012 - 07:29 AM, said:

Use this as an opportunity to learn some club building skills and a time to replace your grips.

Buy some of these

http://www.ebay.com/...3#ht_2756wt_832

Then buy some of this

Use this as an opportunity to learn soem club building skills and a time to replace your grips.

Order some of these

http://www.ebay.com/...3#ht_2756wt_832

Pick whatever grips you are interested in and have fun working on your own clubs.

You will save money, gain a bit of experience and have the satisfaction of doing this yourself.

It isn't nearly as hard as some clubmakers would like you to believe

a) mix epoxy
b) roll insertion area of extension in epoxy, stick in shaft, clean up excess epoxy on shaft.
c) allow time to cure
d) cut to desired length
e) grip

The above advice is the best after 10 years, its not bridgestone's responsibility anymore.  Most, maybe all companies allow just one week grace period to make sure you got what you ordered before they are willing to take back the clubs and make it right.

Wk

Edited by youngwaldo, 26 April 2012 - 09:07 AM.

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#13 chughes60

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Posted 26 April 2012 - 02:56 PM

 motofrog, on 25 April 2012 - 10:12 PM, said:

So I have just started getting lessons and found out from my instructor that my custom fit Tour Edge irons are 1/2" shorter than ordered. These are 10 year old Irons, They have mainly been in storage for that time due to work and other obligations. I have just gotten into golf seriously so I want to make sure I am not hindering myself learning with an under length set.

I have the Custom Fitting Order Form that was faxed into Tour Edge from the fitter and it calls for Standard Length and 2* upright.

Here is the correspondence so far

Them: Thank you for contacting us.  
If you wish for us to alter your clubs, we can do so for $10.00 per club plus freight. The other recommendation would be for you to take the clubs back to the retailer who fit you if you feel they mis- fit you.



Me:

I purchased a set of Comp LX irons 10/16/01 and recently have been getting lessons from a pro/fitter who told me I require a standard length by static measurements. When I said they were standard and 2* upright he then measured them at 2.5* upright and 1/2" under the standard length listed in the classic club section of your website.
Since these were a custom order do you offer any length corrections. The clubs are all original and I have only used them a handful of times as they have been in storage due to military obligations.
I like the clubs, I just want to make sure they are fit correctly as I ordered.
I am now getting lessons to correct my swing and want make sure I'm not adding any other variables to the instruction.



The physical length of the shaft is possibly 1/2" short but 2.5* upright makes them play like they are 1.25" longer than standard.  each degree is equivalent to 1/2"  and if you hit them well go for it.  they were a good set of clubs for their time..  I know the standard length for v-blades was 1/2 short at that time as well.

#14 motofrog

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Posted 27 April 2012 - 10:42 PM

 Anser, on 26 April 2012 - 07:29 AM, said:

Use this as an opportunity to learn some club building skills and a time to replace your grips.

Buy some of these

http://www.ebay.com/...3#ht_2756wt_832

Then buy some of this

Use this as an opportunity to learn soem club building skills and a time to replace your grips.

Order some of these

http://www.ebay.com/...3#ht_2756wt_832

Pick whatever grips you are interested in and have fun working on your own clubs.

You will save money, gain a bit of experience and have the satisfaction of doing this yourself.

It isn't nearly as hard as some clubmakers would like you to believe

a) mix epoxy
b) roll insertion area of extension in epoxy, stick in shaft, clean up excess epoxy on shaft.
c) allow time to cure
d) cut to desired length
e) grip

Thanks for the pointers, I will be emailing them back to see if installing extensions will void their warranty.
Do you know what installing extensions will do to the swing weight?

#15 bubs

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Posted 28 April 2012 - 10:26 PM

drive to chicago and knock on their door and show em!


#16 parpar41

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Posted 28 April 2012 - 10:37 PM

Can't really fault or blame TourEdge in any way, not for something that happened 10 years ago.
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#17 bubs

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Posted 28 April 2012 - 10:44 PM

Really?  You got them fitted over a decade ago and put em in storage for at least that decade right?  They do not owe you a thing!!!!!!!!!!!  



#18 bubs

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Posted 28 April 2012 - 10:49 PM

 youngwaldo, on 26 April 2012 - 09:05 AM, said:

 Anser, on 26 April 2012 - 07:29 AM, said:

Use this as an opportunity to learn some club building skills and a time to replace your grips.

Buy some of these

http://www.ebay.com/...3#ht_2756wt_832

Then buy some of this

Use this as an opportunity to learn soem club building skills and a time to replace your grips.

Order some of these

http://www.ebay.com/...3#ht_2756wt_832

Pick whatever grips you are interested in and have fun working on your own clubs.

You will save money, gain a bit of experience and have the satisfaction of doing this yourself.

It isn't nearly as hard as some clubmakers would like you to believe

a) mix epoxy
b) roll insertion area of extension in epoxy, stick in shaft, clean up excess epoxy on shaft.
c) allow time to cure
d) cut to desired length
e) grip

The above advice is the best after 10 years, its not bridgestone's responsibility anymore.  Most, maybe all companies allow just one week grace period to make sure you got what you ordered before they are willing to take back the clubs and make it right.

Wk
bridgestone?




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