HeadonaStick, on 22 February 2012 - 10:53 PM, said:
Togatown22, on 22 February 2012 - 10:29 PM, said:
Based on my selling policy (posted earlier in the thread), yes, I'd have to fully refund a buyer(s) who paid 2nd, 3rd, 4th, etc. Also, the seller pays the Paypal "dues", not the buyer. As a buyer I'm not sure what you'd be worried about when dealing with a first-to-pay-it-gets-it seller. To be honest, most people I've dealt with do just what you said; they ask me if an item is still available, if I then say yes, they Paypal and I mark the item as sold. Takes an awful lot of guesswork out of the whole thing.
There aren't any "dues" when you do a refund. The full payment is returned to the payor. I sell to the first time stamp and refund any others who paid. It is a one click procedure and costs nothing for either party.
I'll be upfront here, I am something of a flaky buyer. I am taking all the risks if I send cash and I won't do a transaction if I feel uncomfortable for any reason. It is no different than going into a store and saying "I'll take it" and changing your mind at the register before you pay. I can only think of one time when I actually asked for a PayPal address and changed my mind, and in that case I offered to send a little cash for the seller's trouble (which the seller refused) but I kick a lot of tires. It probably annoys people although that is definitely not my purpose at all, but I give my buyers the same freedom to buy when they are comfortable.
This isn't a problem-free remedy, though. Unless my one instance with it was an exception.
I usually don't just send money to a PP address listed in the ad without at least asking if the item I want is still available. The one time I saw a deal I couldn't pass up and did send the payment without PM'ing the seller was a pain in the rear. I sent the payment and he lets me know it was already paid for. That's fine, I almost expected it and the seller refunded the payment "immediately". What I didn't expect was for the money to be deducted from my bank account the following day and then not be reversed for several more days. I sent the payment on a Wednesday evening and the money wasn't credited back to my bank account until the next Tuesday. I'm sure that doesn't bother some people on here, but being in college and a young married couple at the time, let's just say the $200 didn't exactly go unnoticed.
I do BELIEVE that paying with a PP balance already in your account will allow an instant refund as long as the seller hasn't removed the funds yet. I'm sure PP has things like this in place so you can't just send money to a friend and have them remove the cash before it even clears the sender's account (I use a PP debit card, so it's possible for me to instantly remove funds from my account after being paid). Like I said, mine could be an exception, but that's my experience with that.
I just typically put in my ad that I expect payment rather quickly and don't wait for payments for very long. When I have something listed I check my messages quite often and usually get back to people very quickly. If you can't get back to a buyer for a few hours, it's hard to expect them to be sitting there for hours waiting on your PP address to pay as soon as they hear back from you. I don't ever mark anything as "pending" because that usually will deter some buyers who assume "Oh well, it's already gone."
Edited by Pudgelewis, 23 February 2012 - 12:36 AM.