Posted 04 May 2011 - 10:06 PM
Posted 09 September 2011 - 04:44 PM
That's where my journey begins:
Since I didn't want to purchase without trying (and comparing to the Z-rw) I struggled through my local Golf Town to finally get a demo date with the Cleveland/Srixon rep on Sun, Apr 03 2011. That was 1½ months in the making...!
Received my new Z-Star, Apr 06.....Now, I have to find an indoor/outdoor heated driving range to get to know this "puppy".
I hit 150 balls a day, mon-fri until my home course opened on May 1st....2 wks late b/c of horrible weather .
The more I hit this thing the more impressed I am. The shaft on it is a high-end Myasaki Dromos made ONLY for the Z-Star. Dispersion is next to nothing (no more than ±10 yds off target) IF-YOU-DON'T-TRY-TO-FORCE-IT out of the ballpark.
The head is awesome to look at IMHO and, the sound is btw the W-506 (solid, muffled) and the Z-rw (pleaseant, confidence building "ting"). I'm in love with an inanimate object for the first time ...THEN, it gets complicated....!
I start eating bananas...I hit it like a gorilla and end up playing like a screaming monkey...Not Good! I contact an above average teaching pro (my hdcp has gone up 3 pts within 2½ months) and bought three lessons from him.
First, he puts me back on track. Then, we start tinkering with the weights to fine-tune everything...That's Good!
After my last lesson, I switch the weights around, on my own, to prove his theory. I notice that the heel weight seems to slip past the locking position. Taking a closer look, I see that the weight port is plastic and it is STRIPPED. I took the head back to Golf Town on Aug 08th, they send it back to SRIXON for repair. A week later, Hans/Hanz from customer service phones me from Vancouver, BC and tries to convince me that it's normal. I'm a ret. building mecanics technician (mini ing.) and I am in a position to convince HIM that it is NOT NORMAL. He agrees to replace the driver BUT, I have to send everything back (shaft, wieghts, wrench, headcover ect..) so, I negociate...Golf Town is an authorized SRIXON/Cleveland dealer, I will bring what he wants back when I pick up the new driver, I spent $512.65 (incl tx) and already I'm without it for two weeks. He replies: NO, they must have the whole driver in hand before they can issue a replacement...!
Fast forward to Sept 08, it's been a month, 4 tourneys later. I'm gaming my Z-rw (re-gripped and lenghten 1"). I get the call to pick up my Z-Star. I went straight from the pro/repair shop to the cashier, put the driver on the counter and got my $512.65 back!!!!!!!! What if in two years, the housing strips. Is it still under warranty? (Like PING tuning weights in the "S" line of irons...I game S-58 and I asked).
It's a great, wonderful driver BUT, IMO, customer service is at the bottom of the pit...And, for that reason: I'm out...From that day on, SRIXON and I are OFFICIALLY DIVORCED!
End of rant!
PS: I won't dare go Cleveland either.
Edited by mdgboxx, 15 December 2012 - 01:55 PM.
3+W: Srixon Z-Steel, 12.5°, stock SV3005J, stf. (In rotation: 3W, 14.5°)
5W: Srixon Z-Steel, 18.5° stock SV3005J, stf
IRONS: Ping i20, 3-PW, stock CFS reg @ D2, Red Dot
PUTTER: Ping Craz-E iWi, w/2x20gr weights, Lamkin Jumbo pistol grip
WEDGES: Ping Glide, 54° SS, 60° TS, stock Ping wedge shafts
BALL: Srixon XV
CART: SunMountain V1, STEWARTGOLF Z1
BAG: SM H2N0, PING C-130
BACK UP: Ping S58, 3-Pw, stock CS-Lite, stf, @ D2. (Lofts jacked to S55 specs.)
Posted 09 September 2011 - 05:02 PM
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