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Sunfish "Leather" Alignment Stick Covers.... Thoughts Please


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#1 Tzoid

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Posted 25 January 2019 - 06:51 PM

I just remembered they are a small company and probably at the PGA show so I'll call them next week....

                To Be Continued.........

Edited by Tzoid, 25 January 2019 - 07:08 PM.

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#2 mcgeec79

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Posted 25 January 2019 - 09:33 PM

Love them. Had a custom set of leather headcovers made two years ago. Got a brand new all black leather Burton staff bag and just placed an order tonight for murdered out black head covers and alignment stick cover. I will say opt for the leather instead of the duraleather, just looks better

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#3 Tzoid

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Posted 25 January 2019 - 10:23 PM

View Postmcgeec79, on 25 January 2019 - 09:33 PM, said:

Love them. Had a custom set of leather headcovers made two years ago. Got a brand new all black leather Burton staff bag and just placed an order tonight for murdered out black head covers and alignment stick cover. I will say opt for the leather instead of the duraleather, just looks better

Yep.....  well they shipped me Duraleather Alignment stick cover and I'm not happy.
Texan stranded in "The Peoples Republic of Maryland"
Ping G400 Max Driver Aldila Rogue Silver 110 M.S.I. 60
Ping G400 3 Wood Aldila Rogue Silver 110 M.S.I. 70
Ping G25 20 & Anser 23 Hybrid
ONOFF KURO 2015 4-PW N.S Pro Modus3 Tour 120S
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Ping Vault 2.0 Dale Anser Custom
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#4 kdog25

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Posted 25 January 2019 - 11:14 PM

View PostTzoid, on 25 January 2019 - 10:23 PM, said:

View Postmcgeec79, on 25 January 2019 - 09:33 PM, said:

Love them. Had a custom set of leather headcovers made two years ago. Got a brand new all black leather Burton staff bag and just placed an order tonight for murdered out black head covers and alignment stick cover. I will say opt for the leather instead of the duraleather, just looks better

Yep.....  well they shipped me Duraleather Alignment stick cover and I'm not happy.

I wouldnít sweat it. I bet they make it right.

I ordered a custom putter cover from them. A few days after I got it realized it was a dark green as opposed to black. Noticed it when it had more light on it. Called and was taken care of. They sent me the correct one and told me to keep the incorrect one. It was customized so it probably was of no value to them but they made it right. Without any fuss or hassle.

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#5 Matt J

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Posted 25 January 2019 - 11:17 PM

I ordered in duraleather, mistake.


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#6 dxdgenert

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Posted 26 January 2019 - 06:30 AM

This happened to me, as well. I purchased leather and they sent Duraleather. They sent out a replacement ASAP and told me to keep the other one. Great company, youíll be just fine.

Edited by dxdgenert, 26 January 2019 - 06:30 AM.

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#7 mcgeec79

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Posted 26 January 2019 - 06:41 AM

I am actually shocked they sell the duraleather. It’s really not the good looking of quality. I’d put the leather up against any company on the market

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#8 Tzoid

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Posted 26 January 2019 - 10:15 AM

View Postdxdgenert, on 26 January 2019 - 06:30 AM, said:

This happened to me, as well. I purchased leather and they sent Duraleather. They sent out a replacement ASAP and told me to keep the other one. Great company, you'll be just fine.

  I feel confident they will replace it for Leather....  The Duraleather isn't something I'll use.    I got shipped a Leather 3 wood cover that the seam was open and they shipped a replacement.   They have been excellent .
Texan stranded in "The Peoples Republic of Maryland"
Ping G400 Max Driver Aldila Rogue Silver 110 M.S.I. 60
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#9 Sunfish Golf

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Posted 26 January 2019 - 10:32 PM

View PostTzoid, on 25 January 2019 - 06:51 PM, said:

I just remembered they are a small company and probably at the PGA show so I'll call them next week....

To Be Continued.........
Hey there - just sent you a message!
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www.sunfishsales.com

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#10 SBH9458

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Posted 27 January 2019 - 05:17 AM

Betting this ends quite well.


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#11 Tzoid

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Posted 27 January 2019 - 09:23 AM

View PostSunfish Golf, on 26 January 2019 - 10:32 PM, said:

View PostTzoid, on 25 January 2019 - 06:51 PM, said:

I just remembered they are a small company and probably at the PGA show so I'll call them next week....

To Be Continued.........
Hey there - just sent you a message!

Got it and Thank you .......  I hope the PGA Show was fun and Successful
Texan stranded in "The Peoples Republic of Maryland"
Ping G400 Max Driver Aldila Rogue Silver 110 M.S.I. 60
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#12 Dean NC

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Posted 27 January 2019 - 10:02 AM

i ordered the allingment cover last week during the sale. ordered the duraleather to sample. it's alright, not spectacular, but it will work.

maybe should have opted for the leather

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#13 stealthrt91

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Posted 27 January 2019 - 10:11 AM

Stitch are legit
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#14 SubaruWRX

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Posted 27 January 2019 - 10:38 AM

View PostSBH9458, on 27 January 2019 - 05:17 AM, said:

Betting this ends quite well.
Betting once the OP posts the outcome, it will only earn Sunfish more customers
ďI think getting advice from guys who are sitting at the computer in their underwear while taking a break from porn is a very solid way to choose clubs.Ē - bluedot

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#15 Tzoid

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Posted 30 January 2019 - 01:09 PM

View PostSubaruWRX, on 27 January 2019 - 10:38 AM, said:

View PostSBH9458, on 27 January 2019 - 05:17 AM, said:

Betting this ends quite well.
Betting once the OP posts the outcome, it will only earn Sunfish more customers

  Well this is going to go over like a Fart in Church..........

         I will just say that they are cleaning up their descriptions to accurately describe what material they use.........  They do not make LEATHER Alignment stick covers .

                     They are a site sponsor so I'll leave it at that............   My refund is hopefully being processed.

Texan stranded in "The Peoples Republic of Maryland"
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#16 gentles

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Posted 30 January 2019 - 01:52 PM

This is annoying - I ordered an alignment stick cover from them thinking it was real leather - had it sent to Canada so its not going to be worth it to return it!

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#17 Tzoid

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Posted 30 January 2019 - 02:00 PM

View Postgentles, on 30 January 2019 - 01:52 PM, said:

This is annoying - I ordered an alignment stick cover from them thinking it was real leather - had it sent to Canada so its not going to be worth it to return it!


  I suggest that you either call or get on Chat with them.  Provide your Invoice- order number and explain that they had the description on the site listed as "Leather " and you ordered based on that.  They acknowledged that they made a mistake and since fixed the description.  They should take care of this and either provide a shipping label or simply refund you for the purchase.
Texan stranded in "The Peoples Republic of Maryland"
Ping G400 Max Driver Aldila Rogue Silver 110 M.S.I. 60
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Ping G25 20 & Anser 23 Hybrid
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#18 gentles

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Posted 30 January 2019 - 04:45 PM

View PostTzoid, on 30 January 2019 - 02:00 PM, said:

View Postgentles, on 30 January 2019 - 01:52 PM, said:

This is annoying - I ordered an alignment stick cover from them thinking it was real leather - had it sent to Canada so its not going to be worth it to return it!


  I suggest that you either call or get on Chat with them.  Provide your Invoice- order number and explain that they had the description on the site listed as "Leather " and you ordered based on that.  They acknowledged that they made a mistake and since fixed the description.  They should take care of this and either provide a shipping label or simply refund you for the purchase.

Will do - annoyingly I had it shipped to a friend in the USA who forwarded it on to me with some other stuff - luckily it only cost me $15 in the sale so no major loss, just a bit weird that they wouldn't say what it is made out of.

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Ping Glide 54/58 | DG S400
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#19 dxdgenert

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Posted 30 January 2019 - 07:54 PM

Iíll make this even stranger for you... The same identical thing happened to me. I called and they sent a genuine leather alignment stick cover and let me keep the dura leather one. Here is a photo of my leather one, next to one of their dura leather scorecard holders for reference. Not sure why they told you they donít make leather ones?
862D0FC5-427A-44A0-8B64-E7B4FC09E391.jpeg

Edited by dxdgenert, 30 January 2019 - 07:56 PM.

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#20 Tzoid

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Posted 02 February 2019 - 08:12 PM

View Postdxdgenert, on 30 January 2019 - 07:54 PM, said:

I'll make this even stranger for you... The same identical thing happened to me. I called and they sent a genuine leather alignment stick cover and let me keep the dura leather one. Here is a photo of my leather one, next to one of their dura leather scorecard holders for reference. Not sure why they told you they don't make leather ones?
Attachment 862D0FC5-427A-44A0-8B64-E7B4FC09E391.jpeg


  Well then according to Sunfish that means they no longer make and sell Leather Alignment Stick Covers and I guess you got the last one.   The Duraleather isn't something I will use so I'll donate it to someone or chuck it in the garbage.  

                  It's been annoying but they refunded me so I'll drop it.....  They are a sponsor

Texan stranded in "The Peoples Republic of Maryland"
Ping G400 Max Driver Aldila Rogue Silver 110 M.S.I. 60
Ping G400 3 Wood Aldila Rogue Silver 110 M.S.I. 70
Ping G25 20 & Anser 23 Hybrid
ONOFF KURO 2015 4-PW N.S Pro Modus3 Tour 120S
Scratch 50 54 58 Forged Wedges  Nippon WV 115 Shafts
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#21 dxdgenert

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Posted 02 February 2019 - 09:28 PM

View PostTzoid, on 02 February 2019 - 08:12 PM, said:

View Postdxdgenert, on 30 January 2019 - 07:54 PM, said:

I'll make this even stranger for you... The same identical thing happened to me. I called and they sent a genuine leather alignment stick cover and let me keep the dura leather one. Here is a photo of my leather one, next to one of their dura leather scorecard holders for reference. Not sure why they told you they don't make leather ones?
Attachment 862D0FC5-427A-44A0-8B64-E7B4FC09E391.jpeg


  Well then according to Sunfish that means they no longer make and sell Leather Alignment Stick Covers and I guess you got the last one.   The Duraleather isn't something I will use so I'll donate it to someone or chuck it in the garbage.  

                  It's been annoying but they refunded me so I'll drop it.....  They are a sponsor
Ok, thatís news to me. Well, Iíve been happy with their products and, maybe even more so, their customer service. They seem like the type of company to go well above and beyond expectations.
Cobra KING F7 driver w/ Fujikura Pro 60
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#22 DloS

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Posted 05 February 2019 - 09:01 PM

View Postgentles, on 30 January 2019 - 01:52 PM, said:

This is annoying - I ordered an alignment stick cover from them thinking it was real leather - had it sent to Canada so its not going to be worth it to return it!
Same, i bought 2
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#23 DloS

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Posted 05 February 2019 - 09:08 PM

Sent an email to them Feb 2. Waiting for a reply.
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#24 GoIrish17

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Posted 05 February 2019 - 09:55 PM

I am interested to follow this thread and see how some of these issues play out. I tend to buy more headcovers and things like that than I should so I’m interested to see how Sunfish handles this, to add to the considerations the next time I’m shopping.
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#25 DloS

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Posted 07 February 2019 - 08:57 PM

Well, I got a reply with a short apology that I was not satisfied. They have supplied a return address. Will return shortly, they have lost a customer here.

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#26 mcgeec79

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Posted 07 February 2019 - 09:20 PM

Did you guys order custom alignment sticks or ones off the site? I ordered a custom black leather one through their website. I have a full set coming tomorrow or Saturday in the mail. I’ll report back.

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#27 gentles

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Posted 07 February 2019 - 10:15 PM

Mine came and it is duraleather - a little annoyed, i'm only out $15 for this so not going to to lose much sleep. I was surprised at how big it was...I was expecting a much tighter fit to be honest given how thin alignment sticks can be.

Not sure if i'll use it or even bother trying to find another one. Might just try making one myself!

Won't be buying from sunfish again though...learned my lesson going down the cheap route!

Ping G400 10.5 | Paderson TS-D2 X
Taylormade M2 DF 3HL | Paderson Kinetixx TS-F X
Taylormade P790 3i | DG 105 X100 or Callaway Apex 20* | Paderson TS-H X

Taylormade P790 4, P770 5-A | DG AMT X100
Ping Glide 54/58 | DG S400
Ping Milled Anser 5


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#28 DloS

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Posted 07 February 2019 - 11:29 PM

View Postmcgeec79, on 07 February 2019 - 09:20 PM, said:

Did you guys order custom alignment sticks or ones off the site? I ordered a custom black leather one through their website. I have a full set coming tomorrow or Saturday in the mail. I’ll report back.
Ones off the site
Taylormade M2 9.5* w/ Graphite Design Tour AD-DI 6S
Callaway XR 3W w/ Diamana Kai'li 70S
Titleist 816 H1 21* w/ Oban Revenge Hybrid 85 04
Titleist 718 AP3 4-PW, 48* w/ Aerotech Players Spec AMI99
Titleist Vokey SM6 54*S/58*K w/ KBS 610 S
Odyssey O-Works 3T

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#29 mcgeec79

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Posted 11 February 2019 - 05:53 AM

Got my custom leather ones on Saturday. They were leather. I believe the stock ones on their site a just duraleather.

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#30 dxdgenert

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Posted 11 February 2019 - 09:20 AM

The problem, at least with mine, was that they were listed as leather on the website. To be honest, my issue was a few months ago and Iím surprised they havenít fixed the descriptions.

Cobra KING F7 driver w/ Fujikura Pro 60
Cobra KING F7 fairway w/ Fujikura Pro 65
Cobra KING F7 hybrid w/ Fujikura Pro 75H
Wilson Staff FG Tour V4 Utility 4 Iron
Wilson Staff FG Tour V4 5-GW
Wilson Staff FG Tour PMP Blue Tour Grind 56* and 60*
SeeMore PTM1 - Bettinardi 2016 BB1F - Scotty Cameron Studio Design 1 - Kirk Currie Trinity
MacGregor Bobby Grace M5K - MaxfliTad Moore TM-2 - Zevo Toulon Z Blade 2 - numerous Spalding TP Mills

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