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Callaway PreOwned Trades in and return update Question


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#1 DrJet

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Posted 04 December 2018 - 11:22 AM

I made a purchase from Callaway preowned and decided to return an item. A rep told me that I can put both return and trades-in in the same box and it was delivered about a week ago. I understand that this is a busy time of the year but I have not received any notification or whatsoever, which makes me somewhat wary. I sent an email to the rep for an update but no news yet. Anyone had a similar experience? Probably I should be more patient?

My bag:

Titleist 917D3 w/ Tour AD BB S
Titleist 909 15 or XXIO 4 wood
Miura 202 3-p NS pro S Pured
Fourteen RM 12, 52 and 58
Scotty Cameron 2.6

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#2 GolfChannel

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Posted 04 December 2018 - 11:25 AM

View PostDrJet, on 04 December 2018 - 11:22 AM, said:

I made a purchase from Callaway preowned and decided to return an item. A rep told me that I can put both return and trades-in in the same box and it was delivered about a week ago. I understand that this is a busy time of the year but I have not received any notification or whatsoever, which makes me somewhat wary. I sent an email to the rep for an update but no news yet. Anyone had a similar experience? Probably I should be more patient?

They are slow, usually if you call and ask them to process they move things quicker. I currently am waiting for 2 fairway woods to ship which I ordered last Wednesday so probably time to make a call myself.
Driver: Who needs that kind of negativity in their life...
3 Wood: Callaway BB Alpha 816 w/Aldila Rogue 95MSI 70
5 Wood: Callaway BB Alpha 816 w/Aldila Rogue 95MSI 70
Hybrid: Titleist 816H1 21 Degree w/Accra 182H M3
Irons: Callaway Apex CF16 Nippon Modus 120
Wedges: Callaway MD3 50, 54, and 58
Putter: Odyssey White Hot XG No. 7
Ball: Taylormade TPx5

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#3 GSDriver

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Posted 04 December 2018 - 11:58 AM

Indeed, patience Grasshopper, they get buried this time of year.
Epic Speeder 661
Razr Fit Xtreme 4/7 woods
Epic Hyrbrid 23*
Apex Pro 5-P Recoil 110
MD Slate Forged 52
PM Grind 58
- a host of Odysseys

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#4 DrJet

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Posted 04 December 2018 - 12:23 PM

Thanks for responses. I will wait some time more and give him a call later. I also sent a trade-in to RBG and was taken care of within two days.
My bag:

Titleist 917D3 w/ Tour AD BB S
Titleist 909 15 or XXIO 4 wood
Miura 202 3-p NS pro S Pured
Fourteen RM 12, 52 and 58
Scotty Cameron 2.6

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#5 jjgott

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Posted 04 December 2018 - 02:19 PM

Yep they get swamped.  Sometimes when I've called they've been able to tell me what day's trades they are currently processing so it can give you a sense of when they might get to yours.


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