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Best CC Amenities

Country Club CC

68 replies to this topic

#1 regiwstruk

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Posted 27 November 2018 - 01:43 PM

For those of you with CC memberships, or if you have some CC experience, just wondering about your favorite amenities...doesn't have to be gold-plated toilet seats or the like - more curious about the little things that make the experience more enjoyable. E.g. club-wide technology that makes tee times/golf games easy to setup and track or tournament styles that are unique, etc. Could be service-related; how members are taken care of, etc.

Always looking for ideas to pitch to ours to not only increase our member satisfaction, but also create memorable experiences for guests/visitors. Any and all experiences welcomed.


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#2 gatorMD

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Posted 27 November 2018 - 01:50 PM

steam room

hot tub

mens grill in the mens locker room

gym
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#3 third-times-a-charm

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Posted 27 November 2018 - 04:34 PM

air conditioned bathrooms EVERYWHERE.

expansive practice facilities for short game and putting.

attentive staff that remembers your name.

general facility care and cleanliness.

award winning chef for foodservices.
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#4 CDLgolf

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Posted 27 November 2018 - 05:15 PM

The popcorn popper. Seems like every nice country club I have been to has one.
And the practice facilities.
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#5 Kjboisen

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Posted 27 November 2018 - 06:14 PM

View Postregiwstruk, on 27 November 2018 - 01:43 PM, said:

For those of you with CC memberships, or if you have some CC experience, just wondering about your favorite amenities...doesn't have to be gold-plated toilet seats or the like - more curious about the little things that make the experience more enjoyable. E.g. club-wide technology that makes tee times/golf games easy to setup and track or tournament styles that are unique, etc. Could be service-related; how members are taken care of, etc.

Always looking for ideas to pitch to ours to not only increase our member satisfaction, but also create memorable experiences for guests/visitors. Any and all experiences welcomed.

^

Edited by Kjboisen, 01 December 2018 - 04:33 PM.


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#6 oregongolf

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Posted 27 November 2018 - 06:50 PM

^^^ :lol:

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#7 Aaronwilson_95

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Posted 27 November 2018 - 07:05 PM

Mine is being able to go out in the afternoon when a public course would be packed and get 9 in with a friend without waiting on a soul

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#8 cherokee8215

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Posted 27 November 2018 - 09:48 PM

ForeTees reservation system. Dunno how we ever went without it.

Outside golf staff knew I hated getting stuck behind slow people or groups larger than a twosome when I was trying to walk a quick twilight round after work, they would tell me who teed off recently and would offer to drive me out ahead to a different starting hole to get ahead of certain people who had no chance of finishing before dark.

When I was new to the club, a couple of very outgoing staff members would make an extra effort to introduce me to other members. Like random golf members sitting at other tables in the bar, etc. Was very much appreciated as I don't have an outgoing personality to break the ice myself.

No rules or restrictions on walking anytime. You want to take a riding cart? Go ahead. Want to carry your bag? Have at it. Want to use a push cart? Use one of the club's for free, or bring your own.

Edited by cherokee8215, 27 November 2018 - 09:49 PM.


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#9 howellhandmade

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Posted 27 November 2018 - 11:06 PM

One CC I played as a guest several years ago had a really great little sandwich house out on the back 9. You could make/order whatever you wanted in the way of bread and cold cuts, load it up with stuff, various sides, cold drinks. I've been fortunate to play some of the top clubs in the area, and they all have what you would expect -- great restaurants, nice ranges, enviable locker rooms, gyms, etc. But this little lunch shack tucked away in the shade was, in my experience, the only one of its kind.

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#10 NPVWhiz

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Posted 28 November 2018 - 09:46 AM

Having played at relatively few, but a good cross-section from old struggling Ross clubs to very high-end Fazio layouts, my opinion that the best amenity a club can have is either a capped membership of 300 extremely wealthy and very busy members, or a capped membership of 300 solid single digit players who are reasonably busy and a billionaire owner that doesn't play golf but subsidizes the cr@p out of the place because his kids live there.  In either case, you should then have the amenities of a grounds staff of 150 that preps the course for play every single day before the sun rises.  The greens are cut.  The bunkers are prep'd.  The course is in proper condition for play.  

After you have finished, the food is absolutely top notch, especially at the club events like the member/member or member/guest tournaments.  

If you have those two amenities, all the other amenities (a fabulously stocked wine and craft beer selection, a superlative practice facility that has a Trackman available for use, etc) are likely to be found as well.  Now maybe these aren't amenities per se, so in that case I'll go with the full-time masseuse.

Edited by NPVWhiz, 28 November 2018 - 09:50 AM.

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#11 DON SVO

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Posted 28 November 2018 - 06:16 PM

Cart girls that come to the bar after your round & their shift and drink with you.

I miss my youthful single life, sometimes.

Edited by DON SVO, 28 November 2018 - 06:16 PM.

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#12 ryu123

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Posted 29 November 2018 - 08:07 AM

a club in Carmel, CA has large individual tiled shower rooms (as opposed to stalls).

one in British Columbia, Canada had a stocked trout pond next to the halfway house, with a dock, rods & deck chairs. (The halfway house had a chef who would prepare fresh sandwiches.)

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#13 jerebear21

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Posted 29 November 2018 - 08:18 AM

buffets
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#14 cristphoto

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Posted 29 November 2018 - 09:25 AM

I get good use from the gym.  Excellent food, and obviously great pace of play.

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#15 umassgolfer

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Posted 29 November 2018 - 11:37 AM

I'm a public golfer but have been fortunate to be a somewhat regular guest as a few clubs and have had this conversations with the members who have hosted me.

I'm chiming in because to me these are the things that make me go "wow" that may be considered standard practice for many long-time club members and are the things that make a club experience greater than just a nicely maintained course with accessible tee times

Some of the things are not easily attainable - one had two locations to play out of or 27 holes to vary, large practice areas, etc. The little niceties that I appreciated the most and seem easily executed are below. Some may be givens/already in place, hopefully there are a few ideas though.

- Staff recognizing and greeting members by name and knowing preferences, whether it is a usual lunch order, practice & play habits, etc.
- Coolers or refreshment stands on-course as a grab-on-go. I've seen it as complimentary (obviously nicer) or honor-system
- Staff coordinating games/groups for newer members who may not be comfortable doing so on their own
- Including a few guest rounds per month at no additional charge. This has actually led one of my friends to recruit some new members to his club, too.
- Shoe shiner in the locker room.
- Reciprocal privileges somewhere close-by if the club is only 1 18-hole facility


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#16 Truman

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Posted 29 November 2018 - 11:51 AM

Men’s Grill
Shoe Shine


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#17 2ball

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Posted 29 November 2018 - 03:50 PM

Coolers on the course containing towels, Bottled water and fresh fruit
On the range: Practice balls instead of range balls, balls at each station, great chipping areas with bunkers

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#18 schley

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Posted 30 November 2018 - 06:13 AM

View Post2ball, on 29 November 2018 - 03:50 PM, said:

Coolers on the course containing towels, Bottled water and fresh fruit
On the range: Practice balls instead of range balls, balls at each station, great chipping areas with bunkers
Simple wants.)

I want a great locker room that includes showers with all the toiletries needed, plush towels and should be air conditioned. Staff to collect your shoes and bring you a drink with some snacks available are nice. I like to have some sections in the locker room so not open for the entire room to see. New carpeting or well kept goes a long way.

I would like a very nice mens grill with tables/chairs/tvs that serves quality food, not just hot dogs and tuna salad sandwiches.  I'm willing to pay in order to get a nice chicken breast sandwich, or a steak sandwich. The same staff working in the same areas adds to the ambience as well to build up familiarity.

I'm single so don't value pool, kids programs, tennis, pickle ball, large event spaces etc.  Ironically one of my clubs is a full service CC so it has all this.  I do like a fitness center which it has.

On course amenities stand out as having gatorades/candy bars/fruit in coolers or fridges stationed around the course like Hamilton Farm/Galloway National which were top shelf.

Halfway house with unique items are cool for guests as they love it.  Homemade beef jerky, ice cream bars, a grill or bar b que ready to make whatever you want. A full bar is also welcomed on weekends.

I appreciate a no tipping policy at a club, which in turn pays their employees well to keep them and not pester the members with having to keep 1,2,5 dollar bills around constantly.

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#19 Malvern

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Posted 30 November 2018 - 06:38 AM

View PostKjboisen, on 27 November 2018 - 06:14 PM, said:

View Postregiwstruk, on 27 November 2018 - 01:43 PM, said:

For those of you with CC memberships, or if you have some CC experience, just wondering about your favorite amenities...doesn't have to be gold-plated toilet seats or the like - more curious about the little things that make the experience more enjoyable. E.g. club-wide technology that makes tee times/golf games easy to setup and track or tournament styles that are unique, etc. Could be service-related; how members are taken care of, etc.

Always looking for ideas to pitch to ours to not only increase our member satisfaction, but also create memorable experiences for guests/visitors. Any and all experiences welcomed.
Lastly, making sure you are the most elite player at the club. Absolutely no excuses for not being the best if you arent 1st you are last. Strive to dominate any and all players on the course and mark your territory. Literally own the course. Expect to win every club championship except for the years that you decide to let someone else win out of pure generosity. Winning is everything. Scrambles, horseraces, cross country golf, putting green challenges, member guests, it does not matter. you need to win.

I can only hope you are taking the piss, if you aren't, don't get a passport, I'm not sure the world is ready for you.

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#20 golfandfishing

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Posted 30 November 2018 - 06:57 AM

Post above wants someone to collect his shoes, stock showers, bring him drinks and sandwiches to his private area of the locker room, make custom lunches on the course and last but not least.......doesn’t want to tip any of those folks.


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#21 schley

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Posted 30 November 2018 - 07:59 AM

View Postgolfandfishing, on 30 November 2018 - 06:57 AM, said:

Post above wants someone to collect his shoes, stock showers, bring him drinks and sandwiches to his private area of the locker room, make custom lunches on the course and last but not least.......doesn't want to tip any of those folks.

You can use the quote function if you would like....... On the off chance you were referencing me erroneously what I said was that I appreciate clubs that specifically pay their staff a premium for being a non-tipping club so as not to always have to have small bills around.  In addition there is also the members Christmas giving to the staff collectively and broken into envelopes for each staff member as per GM's discretion.

That is far from saying I don't want to tip, it is doing it by increasing the dues and using Christmas giving and something I appreciate.

Edit: We can start a thread to list the non-tipping clubs if you would like and maybe surprise some people at the esteemed list. It isn't because members are cheap and don't want to tip. The dues are raised appropriately to pay by all members because the staff is paid a premium over tipping clubs so as to keep staff for their longevity and even the playing field for non-front line staff.

Edited by schley, 30 November 2018 - 08:06 AM.


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#22 Roadking2003

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Posted 30 November 2018 - 08:14 AM

- Unlimited range balls
- Good short game practice area
- Fruit baskets
- Name recognition
- Something special at the halfway house or clubhouse (Whisper Rock milkshakes, Cabo del Sol tacos, etc)
- Flexible starters who will work with you to accommodate changes

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#23 jerebear21

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Posted 30 November 2018 - 08:22 AM

yeah, didn't want to comment and turn this into a tipping or non tipping issues. You're going to get two sides of the opinions here from those who are said members and those who work for said clubs for said members.  

i live 100 yards from my club and will probably be joining a national club in the near future; if i'm at my national club i would want to be treated like a GAWD from every day stress.  My good friends are members at a national type of club here in tampa and those amenities are awesome but it's a full day whenever i go there;

the only thing i care about from my local club is it keeps strangers and non like minds away from me and my family.
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#24 mukster

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Posted 30 November 2018 - 08:35 AM

A locker room for guests that I invite where they can borrow/rent things before the round like a white belt, half smoked cigars to chew on and a bag of PXG clubs,  so as not to stand out and lower the tone of the whole country club experience.
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#25 Roody

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Posted 30 November 2018 - 08:45 AM

This is kinda silly, but I like the shoe cleaning service at my club. I can leave my golf shoes outside my locker, put a $5 bill inside and point the toes toward my locker, and the attendant will pick them up. They'll clean them up good, and replace any spikes that are worn. It's the little things.

Some of the other things:

- Pace of play on the course
- No tee times. Just show up.
- Wednesday night men's night. Have a beer, grab some food. Almost always a cash poker or euchre game going on.
- Club and push cart storage
- The food at the dining room is fantastic.
- Lots of social events. We just did a cigar and craft beer exchange a couple weeks ago.

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#26 burnsniper

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Posted 30 November 2018 - 09:06 AM

Hands down the best amenity is Child Care.  Our club will watch the little ones for up for 3 hours per day at no charge.  Gives you plenty of time to play nine (or more) or to go to them gym or a nice meal with the wife/friends.

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#27 defnotapro

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Posted 30 November 2018 - 10:30 AM

Live in Texas and one of the simplest things, but don't see it that often, is ice towels on the course. Especially when its over 95 and humid in Houston. I've learned to just throw a towel in the ice chest but would be really nice if they were on the course.

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#28 deadsolid...shank

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Posted 30 November 2018 - 11:39 AM

I don’t know that we have any true out of the ordinary  amenities at our club, but I really like having the staff know you on a personal basis. We have two really, really good pros right now, I’m disappointed I’m going to be leaving the club, it’s in a good place right now.
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#29 2ball

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Posted 01 December 2018 - 02:00 AM

View Postschley, on 30 November 2018 - 06:13 AM, said:

View Post2ball, on 29 November 2018 - 03:50 PM, said:

Coolers on the course containing towels, Bottled water and fresh fruit
On the range: Practice balls instead of range balls, balls at each station, great chipping areas with bunkers
Simple wants.)

I want a great locker room that includes showers with all the toiletries needed, plush towels and should be air conditioned. Staff to collect your shoes and bring you a drink with some snacks available are nice. I like to have some sections in the locker room so not open for the entire room to see. New carpeting or well kept goes a long way.

I would like a very nice mens grill with tables/chairs/tvs that serves quality food, not just hot dogs and tuna salad sandwiches.  I'm willing to pay in order to get a nice chicken breast sandwich, or a steak sandwich. The same staff working in the same areas adds to the ambience as well to build up familiarity.

I'm single so don't value pool, kids programs, tennis, pickle ball, large event spaces etc.  Ironically one of my clubs is a full service CC so it has all this.  I do like a fitness center which it has.

On course amenities stand out as having gatorades/candy bars/fruit in coolers or fridges stationed around the course like Hamilton Farm/Galloway National which were top shelf.

Halfway house with unique items are cool for guests as they love it.  Homemade beef jerky, ice cream bars, a grill or bar b que ready to make whatever you want. A full bar is also welcomed on weekends.

I appreciate a no tipping policy at a club, which in turn pays their employees well to keep them and not pester the members with having to keep 1,2,5 dollar bills around constantly.
sounds similar to Bear Creek ;)

29

#30 ratspros

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Posted 01 December 2018 - 02:27 AM

A creative chef that can come up with amazing weekly and daily features is key. Nothing worse then ordering off the exact menu in the summer as you would in the spring or the fall.  You go from boring and almost regretting having to eat to excited for something fresh and different. In my opinion behind a great Super the next most important position at a great club is the chef, even above the head professional.


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