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Still Stunned After Getting Estimate From Club Champ Fitting


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#1 skyking

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Posted 14 November 2018 - 11:07 AM

Just got fit at CC for 5-Gap and 3 wedges but they estimate is over 3 grand!!!! :stink:

Is it acceptable to charge me TWICE the actual RETAIL price for graphite shafts and more than TWICE for steel?...really??? On top of that a buddy of mine was at Fujikura 2 weeks ago and they laughed when asked about PUREing shafts. He was told Fujikura shafts go through PUREing before leaving the plant and the shafts will be screwed up if they go through PUREing again by a shop. So there's another $30 for each shaft that would not only be pissed down the drain but have an adverse effect on performance.

Yeah they charged more than retail for grips too...by at least 20%.

What am I missing? Feel free to defend them. I've got to know how they justify their prices. In CC's favor they did charge the full retail price for the clubs. No discount whatsoever. I know...I've heard this before to a degree but until it happens to you...

Thanks in advance!


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#2 gioguy21

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Posted 14 November 2018 - 11:08 AM

search feature is your friend. countless folks (including myself) have went to club champion and have mentioned sticker shock.

it sucks but it's how they do business.

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#3 JStang

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Posted 14 November 2018 - 11:10 AM

They definitely try to upsell some of the services such as pure'ing the shafts and having their people build them to ensure proper swing weight, shaft frequencies etc.

I don't know how pure'ing a shaft again would "screw it up" but people have their theories that it is useless.
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#4 DavePelz4

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Posted 14 November 2018 - 11:12 AM

View Postskyking, on 14 November 2018 - 11:07 AM, said:

Just got fit at CC for 5-Gap and 3 wedges but they estimate is over 3 grand!!!! :stink:

Is it acceptable to charge me TWICE the actual RETAIL price for graphite shafts and more than TWICE for steel?...really??? On top of that a buddy of mine was at Fujikura 2 weeks ago and they laughed when asked about PUREing shafts. He was told Fujikura shafts go through PUREing before leaving the plant and the shafts will be screwed up if they go through PUREing again by a shop. So there's another $30 for each shaft that would not only be pissed down the drain but have an adverse effect on performance.

Yeah they charged more than retail for grips too...by at least 20%.

What am I missing? Feel free to defend them. I've got to know how they justify their prices. In CC's favor they did charge the full retail price for the clubs. No discount whatsoever. I know...I've heard this before to a degree but until it happens to you...

Thanks in advance!

Caveat Emptor.

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#5 TollBros

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Posted 14 November 2018 - 11:13 AM

It's the nature of their business. The fittings are generally very good, at least to obtain data and hit a variety of clubs. Actually buying your clubs there requires you to overpay massively for totally unnecessary services along with every item being marked up over just about anywhere else. It amazes me that anyone actually purchases clubs there.

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#6 rightslice

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Posted 14 November 2018 - 11:15 AM

Watched a video with Kim Braly of KBS  Pureing came up he kind of chuckled and wouldn't go near the subject. Told me all I need to know.

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#7 skyking

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Posted 14 November 2018 - 11:15 AM

View PostJStang, on 14 November 2018 - 11:10 AM, said:

They definitely try to upsell some of the services such as pure'ing the shafts and having their people build them to ensure proper swing weight, shaft frequencies etc.

I don't know how pure'ing a shaft again would "screw it up" but people have their theories that it is useless.

Fujikura told him a little tip that should you make a permanent driver adjustment from standard the shaft needs to be pull and reset with markings the same as standard for the shaft to perform correctly.

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#8 skyking

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Posted 14 November 2018 - 11:17 AM

View Postrightslice, on 14 November 2018 - 11:15 AM, said:

Watched a video with Kim Braly of KBS  Pureing came up he kind of chuckled and wouldn't go near the subject. Told me all I need to know.

There ya go...that's $300 I'm not paying.

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#9 TollBros

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Posted 14 November 2018 - 11:25 AM

View Postrightslice, on 14 November 2018 - 11:15 AM, said:

Watched a video with Kim Braly of KBS  Pureing came up he kind of chuckled and wouldn't go near the subject. Told me all I need to know.

The process is worthless. It's simply a way for clubmakers to jack up the bill for a totally unnecessary "service". I'd rather a priest sprinkle holy water on my clubs. It has more potential for benefit.
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#10 gibbiesmalls

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Posted 14 November 2018 - 11:29 AM

View PostTollBros, on 14 November 2018 - 11:25 AM, said:

View Postrightslice, on 14 November 2018 - 11:15 AM, said:

Watched a video with Kim Braly of KBS  Pureing came up he kind of chuckled and wouldn't go near the subject. Told me all I need to know.

The process is worthless. It's simply a way for clubmakers to jack up the bill for a totally unnecessary "service". I'd rather a priest sprinkle holy water on my clubs. It has more potential for benefit.

And it's free!   I've done it on my last 2 iron sets and I haven't played better!

:taunt:


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#11 leftyDH04

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Posted 14 November 2018 - 11:33 AM

As a grown man I'd guess you either know if you're a money is no object I'll buy from them and have the continued support if I need changes...

Or, call Discount Dan's with your specs and credit card out of your wallet.

Or poll a bunch of strangers to see if there's a door C.

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#12 skyking

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Posted 14 November 2018 - 11:34 AM

Anyone heard of someone negotiating with CC? Say ah...no PURE cost and I'll only pay you full retail for the shafts and grips. Heck...if not can I just let them get the heads and I buy everything and let them assemble?

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#13 dcmidnight

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Posted 14 November 2018 - 11:40 AM

View PostTollBros, on 14 November 2018 - 11:13 AM, said:

Actually buying your clubs there requires you to overpay massively for totally unnecessary services along with every item being marked up over just about anywhere else. It amazes me that anyone actually purchases clubs there.

This is the summary of just about every CC club buying thread that people have posted here.

View PostleftyDH04, on 14 November 2018 - 11:33 AM, said:

Or, call Discount Dan's with your specs and credit card out of your wallet.

And this is the summary of my last 5 or 6 club purchases.
M3 9.5 - AD-DI6x Black
M4 3W - AD-DI6s Black
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#14 dcmidnight

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Posted 14 November 2018 - 11:41 AM

View Postskyking, on 14 November 2018 - 11:34 AM, said:

Anyone heard of someone negotiating with CC? Say ah...no PURE cost and I'll only pay you full retail for the shafts and grips. Heck...if not can I just let them get the heads and I buy everything and let them assemble?

Why would you? You're alread clearly irritated by it, what are you going to do - talk them down to 1.5x retail instead of 2x?

Would that be a win?
M3 9.5 - AD-DI6x Black
M4 3W - AD-DI6s Black
Epic 3h - GD Tour ADs / Epic 3i - Steelfiber 95s
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#15 Jagpilotohio

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Posted 14 November 2018 - 11:51 AM

View Postdcmidnight, on 14 November 2018 - 11:41 AM, said:

View Postskyking, on 14 November 2018 - 11:34 AM, said:

Anyone heard of someone negotiating with CC? Say ah...no PURE cost and I'll only pay you full retail for the shafts and grips. Heck...if not can I just let them get the heads and I buy everything and let them assemble?

Why would you? You're alread clearly irritated by it, what are you going to do - talk them down to 1.5x retail instead of 2x?

Would that be a win?

;  )

Edited by Jagpilotohio, 14 November 2018 - 11:51 AM.

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#16 Turmoil35x

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Posted 14 November 2018 - 11:54 AM

View Postskyking, on 14 November 2018 - 11:34 AM, said:

Anyone heard of someone negotiating with CC? Say ah...no PURE cost and I'll only pay you full retail for the shafts and grips. Heck...if not can I just let them get the heads and I buy everything and let them assemble?

I have gone through a Club Champion and a Cool Clubs iron fitting.  Club Champion said there is an option of not puring shafts when they went over my quote.  Taking the cost of the puring out of the quote would help, but their real markup comes from the shafts and grips.  For example, if you get fit into Titleist irons with X-100 shafts (no upcharge option), they will still charge you the full price of the entire club, plus new shafts and grips.  I am assuming they would disassemble the clubs piece by piece, then rebuild the set to the specs taken out of the fitting.  Essentially you are paying over 2x's the amount since they would be tossing (or keeping for their own use) the original shafts and grips.

It seems like Cool Clubs has their puring price built into the cost of the shafts.  I have a copy of my quote from Cool Clubs for a set of 4-PW Callaway apex MB/X forged irons and MD4 wedge.  I don't want to post the information here, but if anyone would like to see what they charged for it, send me a PM.
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UNDER CONSTRUCTION

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#17 skyking

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Posted 14 November 2018 - 11:58 AM

View Postdcmidnight, on 14 November 2018 - 11:41 AM, said:

View Postskyking, on 14 November 2018 - 11:34 AM, said:

Anyone heard of someone negotiating with CC? Say ah...no PURE cost and I'll only pay you full retail for the shafts and grips. Heck...if not can I just let them get the heads and I buy everything and let them assemble?

Why would you? You're alread clearly irritated by it, what are you going to do - talk them down to 1.5x retail instead of 2x?

Would that be a win?

No...I'd probably pay retail...no more. How the heck can they stay in business...and expand for God's sake?

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#18 Z1ggy16

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Posted 14 November 2018 - 12:01 PM

Just buy the clubs used off the 'Bay and if they aren't to your spec, bring them to a local shop to have them worked on if you can't do club work yourself.  If you must have a brand new club(s) then order right from the OEM. I see no reason for CC to be involved in building clubs if they are marking everthing up like that. $3k for irons & wedges is downright insane.
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#19 skyking

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Posted 14 November 2018 - 12:13 PM

Already got a response from Discount Dan's...very impressed at the quick response and quote. Only thing is Mizzy doesn't have the shaft I want so...

My friend who was at the Fujikura facility in SoCal fixed me up with the shafts offered by Mizzy to try on his TrackMan and results were similar to the Fujikura shaft but they didn't feel as good for some reason. I may go back today or tomorrow and try the offered shafts again and see if feel is worth another $315.

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#20 skyking

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Posted 14 November 2018 - 01:53 PM

On top of all that, I emailed the fitter yesterday asking for ALL the TM data and the fitting information, "lie, loft, length and the like". Guy writes back that I got ALL the TM data and I got the fitting info on my "Sales Order' sheet...BS. There is no lie, loft, length info...F'ing liar. My guess? He doesn't want to send it. My friend showed me a fitting sheet from CC because they are building a set for a customer.

I have to go back on Friday to finish up the full bag fitting and it's not gonna be comfortable. Almost but not quite as bad as the feeling when dealing with a timeshare sales person.


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#21 DavePelz4

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Posted 14 November 2018 - 01:55 PM

View Postskyking, on 14 November 2018 - 01:53 PM, said:

On top of all that, I emailed the fitter yesterday asking for ALL the TM data and the fitting information, "lie, loft, length and the like". Guy writes back that I got ALL the TM data and I got the fitting info on my "Sales Order' sheet...BS. There is no lie, loft, length info...F'ing liar. My guess? He doesn't want to send it. My friend showed me a fitting sheet from CC because they are building a set for a customer.

I have to go back on Friday to finish up the full bag fitting and it's not gonna be comfortable. Almost but not quite as bad as the feeling when dealing with a timeshare sales person.

You might consider asking for the manager because that's BS.

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#22 bfizzy

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Posted 14 November 2018 - 01:56 PM

I've been to Cool Clubs and True Spec and Cool Clubs did the same exact thing.  I had separate driver and iron fittings at True Spec, and at least for the driver I felt they over charged relative to what I could get aftermarket or direct from Taylormade, but the Iron pricing was extremely fair and in line with retail once I excluded the PUREing.  

Best bet is to you use these fitters to try different things and get the data you need, then order from elsewhere and have a builder you trust check the specs.
TM M3 9.5* - Tensei Pro White 70tx
TM 2017 Tour M2 15* - Tensei Pro White 70tx
TM P790 UDI 17* - Tensei Pro White 100 TX
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Miura MC 501 4-PW - KBS $-Taper X
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Putter: Tyson Lamb Allendale

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#23 Ri_Redneck

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Posted 14 November 2018 - 02:00 PM

Let's see:

New set of 10 irons (5-GW + 3W) $1200 retail
New set of 10 preferred shafts $500
New set of 10 preferred grips $100 - $200
20% markup $360 - $380
Parts alone = $2160 - $2280

Seems like with fitting and build labor, you're just about right!

I haven't seen many reports saying that they do shoddy work at CC and it's really difficult staying in business when you don't make money off your sales. They provide a somewhat exclusive service, a large assortment of expensive equipment for testing and have to provide ongoing training for employees to stay up on the technology. Why folks seem surprised by the cost of all this is beyond me. Sure, they may get a bit of a markdown on the clubs, but since they market several different brands, it can't be that much.

Truth is, if you want fitted clubs, that's pretty much what your going to have to pay.

OR.........

You can learn how to do it yourself and get your clubs for less than half that. It's not rocket science and you don't need thousands of dollars worth of tools and equipment to do it. Every time I build myself a set of clubs, it runs me around $900 and I do everything myself. And that's looking hard for deals. Retail would be considerably more. Took me about 2 months of looking, but I just picked up a set of new MP5s, Fuji Pro TS 115 S shafts and GM Roo grips for about that. I'll spend probably 4 hrs pulling the shafts, cleaning the heads, spec'ing everything out and building them over the next few weeks.

Quality golf equipment is not cheap.

BT

Edited by Ri_Redneck, 14 November 2018 - 02:29 PM.

Bag 1
F7 9.5* - Aldila Copperhead 70TX @ 44.5
King LTD Blk 14.5* - Aldila RIP Beta 80 S @ 43
King LTD Blk 19* - Aldila RIP Beta 80 S @ 41.5
Mizuno MP15 4-pw - Aldila RIP Tour 115 R
Mizuno MP-T5 Black 52, 56 & 60 - TT Wedge

Bag 2
Mizuno ST180 9.5* - Diamana Kai'Li 70 X
Mizuno GPX850 14.5* - Motore Speeder TS 7.3 S
Mizuno GPX850 20* - Motore Speeder TS 8.3
Mizuno MP25 4-pw - Recoil Proto 125 F4
Mizuno MP-T5 Satin 52, 56, & 60 TT Wedge

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#24 alfie

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Posted 14 November 2018 - 02:00 PM

The way I did it, I bought the irons (6 to PW) from Callaway Pre Owned (tried to buy the cheapest, used XR irons they had in stock at that time, maybe 4 yrs ago?), got the grips that I like to use on irons & brought them all in to CC in Hackensack NJ (was my nearest location at that time) and talked to my fitter to build them up to my fitting specs. So, fitter ordered the nippon shafts, pured them & he assembled it all. Still came out pretty "pricy", but definitely alot less than getting EVERYTHING off retail. Doing it this way you don't get their "lifetime" warranty or whatever they call it (I believe it means if you need minor loft or lie tweaks while u still posses the clubs, they will do it at no charge), but I don't feel like I needed it... and yes, I'm pretty happy with the clubs they built for me.

Edited by alfie, 14 November 2018 - 07:18 PM.


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#25 skyking

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Posted 14 November 2018 - 02:02 PM

View PostDavePelz4, on 14 November 2018 - 01:55 PM, said:

View Postskyking, on 14 November 2018 - 01:53 PM, said:

On top of all that, I emailed the fitter yesterday asking for ALL the TM data and the fitting information, "lie, loft, length and the like". Guy writes back that I got ALL the TM data and I got the fitting info on my "Sales Order' sheet...BS. There is no lie, loft, length info...F'ing liar. My guess? He doesn't want to send it. My friend showed me a fitting sheet from CC because they are building a set for a customer.

I have to go back on Friday to finish up the full bag fitting and it's not gonna be comfortable. Almost but not quite as bad as the feeling when dealing with a timeshare sales person.

You might consider asking for the manager because that's BS.

Yes...because I PAID for the fitting. The fitting fee is NOT deducted from the purchase so give me my info!


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#26 KMeloney

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Posted 14 November 2018 - 02:21 PM

View Postskyking, on 14 November 2018 - 11:07 AM, said:

What am I missing? Feel free to defend them. I've got to know how they justify their prices. In CC's favor they did charge the full retail price for the clubs. No discount whatsoever. I know...I've heard this before to a degree but until it happens to you...

How is it you can admit to hearing about this yet still rant about it like you had no idea?

Nothing has "happened" to you. You're not forced to buy anything. Heck, you didn't even have to try anything outside of your budget.

What you're missing is the fact that they have overhead to pay for, there's expertise and labor involved, and clubs are built to spec with a la carte components. You're also missing the point that if everyone (or just enough people) felt like you did, they'd have gone out of business a long time ago.

It sounds like CC isn't for you -- and that's ok. But why come on here and rant about something that you still don't have a handle on?

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#27 ebrasmus21

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Posted 14 November 2018 - 02:21 PM

I had an iron fitting at CC in 2017.  Told them I was going to use the same heads and just wanted to make sure the shafts and build specs were spot on.  They gave me a quote of 900 dollars to pull my old heads and re-shaft them.  Gotta cough up some bucks to get a set there....
G400 LST - TPT proto
TM M3 - Rogue Silver 110MSI 70S
21* Fourteen Type 7 Driving Iron - HZRDUS Black 6.5 105g
4 - PW Mizuno MP 18 MMC - SteelFiber FC115
50, 54, 60 RC Dual Bite - SteelFiber i125
Evnroll ER5
Snell MTB Black

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#28 Ri_Redneck

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Posted 14 November 2018 - 02:21 PM

View Postskyking, on 14 November 2018 - 01:53 PM, said:

On top of all that, I emailed the fitter yesterday asking for ALL the TM data and the fitting information, "lie, loft, length and the like". Guy writes back that I got ALL the TM data and I got the fitting info on my "Sales Order' sheet...BS. There is no lie, loft, length info...F'ing liar. My guess? He doesn't want to send it. My friend showed me a fitting sheet from CC because they are building a set for a customer.

I have to go back on Friday to finish up the full bag fitting and it's not gonna be comfortable. Almost but not quite as bad as the feeling when dealing with a timeshare sales person.

They list the full bag fitting on their website for $350. You are not obligated to buy your clubs there, but you can't blame them for trying! Be assertive and stick with your original plan. Just remember, armed only with the fitting data, you will have to seek out a builder that can get what you want.

If the specs are not on the "Order Sheet", take it with you when you return and show them. They will print them out for you. Mistakes are made sometimes.

BTW, what clubs, shafts and grips did they recommend for you?

BT

PS: You should also read their FAQ section on the website.

Edited by Ri_Redneck, 14 November 2018 - 02:27 PM.

Bag 1
F7 9.5* - Aldila Copperhead 70TX @ 44.5
King LTD Blk 14.5* - Aldila RIP Beta 80 S @ 43
King LTD Blk 19* - Aldila RIP Beta 80 S @ 41.5
Mizuno MP15 4-pw - Aldila RIP Tour 115 R
Mizuno MP-T5 Black 52, 56 & 60 - TT Wedge

Bag 2
Mizuno ST180 9.5* - Diamana Kai'Li 70 X
Mizuno GPX850 14.5* - Motore Speeder TS 7.3 S
Mizuno GPX850 20* - Motore Speeder TS 8.3
Mizuno MP25 4-pw - Recoil Proto 125 F4
Mizuno MP-T5 Satin 52, 56, & 60 TT Wedge

28

#29 DavePelz4

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Posted 14 November 2018 - 02:55 PM

From their website...


How does club pricing work when buying through Club Champion?


When you get properly fit, there are two things that make up the cost of the golf club:  The head and the shaft.  Our prices on heads are EXACTLY the same as everywhere else.  So that driver that is $399 at the Big Box megastore, it’s $399 from us.  The difference is we are going to take out the stock shaft that comes with the driver.  It is a low grade, low quality shaft in 99% of cases from EVERY manufacturer.  Then we fit you for the best shaft for you that is on the market.  So then we procure the shaft and build the club from there.

Equally important to the Fitting, is the building.  And we will build your set one club at a time to hit the proper length, lie, loft, swing weights, PUREING (www.sstpure.com), etc.  If it’s not built right, or if it’s built on an assembly line, you won’t get the proper results from a great fit.

I don't know about anyone else but I like grips on my clubs.

Edited by DavePelz4, 14 November 2018 - 02:57 PM.


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#30 Ri_Redneck

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Posted 14 November 2018 - 02:58 PM

View Postskyking, on 14 November 2018 - 02:02 PM, said:

View PostDavePelz4, on 14 November 2018 - 01:55 PM, said:

View Postskyking, on 14 November 2018 - 01:53 PM, said:

On top of all that, I emailed the fitter yesterday asking for ALL the TM data and the fitting information, "lie, loft, length and the like". Guy writes back that I got ALL the TM data and I got the fitting info on my "Sales Order' sheet...BS. There is no lie, loft, length info...F'ing liar. My guess? He doesn't want to send it. My friend showed me a fitting sheet from CC because they are building a set for a customer.

I have to go back on Friday to finish up the full bag fitting and it's not gonna be comfortable. Almost but not quite as bad as the feeling when dealing with a timeshare sales person.

You might consider asking for the manager because that's BS.

Yes...because I PAID for the fitting. The fitting fee is NOT deducted from the purchase so give me my info!

Perhaps you will get it all when you finish the fitting on Friday?

BT

Bag 1
F7 9.5* - Aldila Copperhead 70TX @ 44.5
King LTD Blk 14.5* - Aldila RIP Beta 80 S @ 43
King LTD Blk 19* - Aldila RIP Beta 80 S @ 41.5
Mizuno MP15 4-pw - Aldila RIP Tour 115 R
Mizuno MP-T5 Black 52, 56 & 60 - TT Wedge

Bag 2
Mizuno ST180 9.5* - Diamana Kai'Li 70 X
Mizuno GPX850 14.5* - Motore Speeder TS 7.3 S
Mizuno GPX850 20* - Motore Speeder TS 8.3
Mizuno MP25 4-pw - Recoil Proto 125 F4
Mizuno MP-T5 Satin 52, 56, & 60 TT Wedge

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