Placed a sizeable, costly custom order with Ping. After a few days was told by Ping that they didnít have and couldnít get the shafts I ordered (True Temper Dynamic Gold 120 Tour Issue - yet I could pick from True Temper Dynamic Gold 120 or True Temper Dynamic Gold Tour Issue...), that they didnít have and couldnít get the grips I ordered (Golf Pride Tour Velvet Standard (despite me having a Ping G400 Crossover sitting here with this exact grip on it (from Ping)...) - the lady in Pingís custom order department was arguing with me and the retailer for days that Golf Pride only makes Tour Velvet 360 Standard and Tour Velvet Align Standard), and that they didnít have and couldnít get the putter grip I ordered (SuperStroke Flatso 3.0 - though I could choose from 1.0 and 2.0). Oddly I can easily buy all of the above today from multiple sources without issue. And then to top it all off, two of the three wedges (heads) ordered are out of stock for a month or two (I get this happens though). Perhaps I am being overly critical, but when choosing to custom order from a manufacturer, while paying a significant premium, with them then unable to provide some of the most common/basic options (not like I wanted some exotic bespoke shaft or custom made grip), it is both annoying and offputting. And then having to deal with their employeeís argumentative ineptitude as respects their vendorsí products was enough and has led to this post being made. Thanks Ping, pleasure doing business.
Edited by johngalt312, 25 October 2018 - 08:42 PM.