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Vizio and Xbox one


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#1 Pstar1978

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Posted 08 October 2018 - 06:24 AM

So long story short. I bought an xbox one s in February of last year. I purchased a Vizio e55-e1 4k tv in August of 2017. Around April of 2018 my console would flicker while loading and at my home page. I called Microsoft and got a repair order started. I had to do a factory reset prior to sending it in. By doing so the flicker had stopped so I didn't send it in. Fast forward two weeks ago and it was doing it again. Sent it in and got it back Thursday. By Saturday it was doing it again. I went to the Microsoft store on Saturday and did a swap for a new console. Come Saturday night it was doing it again. Turns out that the Vizio I purchased isn't compatible with Xbox one s for gaming. Here's the strange thing, I have it on the 4k setting now with no issues. Here's some screen shots. Any advice besides buying a new tv? 1538997760243.jpg 1538997769918.jpg 1538997777372.jpg


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#2 radiman

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Posted 11 October 2018 - 07:55 PM

I've never heard of a modern TV not being compatible with a console of any sort. Is the XBONE S the 4K version? Should have bought a PS4 Pro :)
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#3 Pstar1978

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Posted 12 October 2018 - 05:30 AM

Yes it's the xbox ones s and it upscales to 4k.

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#4 radiman

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Posted 12 October 2018 - 07:52 AM

Have you tried a different HDMI cable?
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#5 Jc0

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Posted 13 October 2018 - 02:53 PM

Check the HDMI port you are using. I have a 4K vizio TV and not all of the ports support 4K. I think mine has one 4K port and the rest are 1080P.

Edit- Just checked your TV specs. It has 1 2.0 HDMI and 3 1.4 HDMI. You want to make sure you are using the 2.0 port.

Edited by Jc0, 13 October 2018 - 02:58 PM.


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#6 Pstar1978

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Posted 13 October 2018 - 10:15 PM

On my tv it says that hdmi 2 and hdmi 4 are best. I have a high speed hdmi cable that's made by rocketfish. Today I purchased this hdmi cable to eliminate that variable. It would flicker with a different hdmi cable and a different hdmi port. I will look into the specs of my tv to see which one is the 2.0. Thanks for the replies and the advice.

Edit: Sure enough with the help of Google the hdmi port 1 is for 4k resolution only. I will try this and report back.

1539486935502.jpg

Edited by Pstar1978, 13 October 2018 - 10:21 PM.


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#7 Pstar1978

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Posted 13 October 2018 - 10:41 PM

So I just went downstairs to check to see if hdmi 1 was for 4k gaming and sure enough it is. As you can see in the pics I've provided that the average person would think that hdmi 2 and 4 would be for 4k gaming and watching since they say best. When I googled what arc was, there was no mentioning of that being the 4k input. Just further proof that guys don't read directions. Here's the pics and thanks again.1539488438088.jpg 1539488446359.jpg 1539488455405.jpg

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#8 radiman

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Posted 16 October 2018 - 07:01 AM

View PostPstar1978, on 13 October 2018 - 10:41 PM, said:

So I just went downstairs to check to see if hdmi 1 was for 4k gaming and sure enough it is. As you can see in the pics I've provided that the average person would think that hdmi 2 and 4 would be for 4k gaming and watching since they say best. When I googled what arc was, there was no mentioning of that being the 4k input. Just further proof that guys don't read directions. Here's the pics and thanks again.Attachment 20181013_233245.jpgAttachment 20181013_233026.jpgAttachment 20181013_232925.jpg

All good now?
Rogue SZ 10.5 w/Graphite Design AD TP 6X
Srixon F65 15 Tensei Pro Blue 70TX
Callaway X-Forged UT 21* w/Motore Speeder TS 8.8 X
Callaway 2016 Apex Pro 4-PW KBS 130X
Scotty Cameron Select Newport 2
Callaway MD3 54, 60, 64
All sitting comfortably in my Sun Mountain Sync Cart Bag

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