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Skycaddie SX500


234 replies to this topic

#211 blehnhard

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Posted 15 September 2018 - 08:25 AM

About 10 rounds now on the SX500.  Overall very happy with the unit.  Much better and much quicker response.  Easier for an old guy to read.


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#212 Mr. Biggles

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Posted 15 September 2018 - 06:33 PM

After a few weeks with it I'm pleased for the most part. No complaints at all.

I get around my Home course different than most, as the photos show, so finding a mount for a bike is generally easy. But with the SX500 unique shape/size finding a solution to attach it to a mount was the conundrum. Also wanted a way to use my old RAM Mount universal thingy that attached to push cart or regular cart that I used for every other GPS that I had. After searching I found Quad Lock. They make a universal attachment for the SX500 that sticks to the back. I've put it through some bumpy rides and its solid. They make the perfect low profile mount for my bike and also a 1" ball mount I use with my RAM Mount on carts when playing other courses. They make a variety of mounts including a belt/utility clip.

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#213 J-RO

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Posted 16 September 2018 - 09:25 AM

Thats cool. For me I don't like attaching anything to the back of the SX500.

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#214 J-RO

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Posted 18 September 2018 - 10:08 AM

FYI: It took two weeks for Skycaddie to refund the $50 to my credit card.

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#215 J-RO

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Posted 18 September 2018 - 11:34 AM

View Postbr64, on 18 September 2018 - 11:16 AM, said:

View PostJ-RO, on 14 September 2018 - 01:45 PM, said:

View Postbr64, on 13 September 2018 - 05:49 PM, said:

View PostTM_HOYER, on 03 September 2018 - 09:22 AM, said:

View PostJ-RO, on 02 September 2018 - 08:02 AM, said:

Upon reflection would not the auto hole movement and the message asking you if you are finished with the hole signal the SX500 that you are still playing and avoid the shutdown?

Auto hole movement, if it like a smartphone, will not. If you get the message if you are finished with a hole and tap a response it should restart the auto shutdown timer.

I work at SkyGolf and noticed this issue.  TM_HOYER is correct on all responses to this issue with the only exception being that the SX500 should restart the auto off timer when the auto hole advances to next hole, regardless of manual selection OR automatic (non-touch) selection (i.e. dialog times out and advances to next hole automatically).

J-RO... if you are still having this issue, would you please let us know all the details you can remember, concerning how you had your SX500 setup when you encountered this, such as the following:

  - Course(s) played when this happened
  - AutoHole On/Off (was it On every time you experienced this?)
  - Auto Off setting (this occurred on each setting except 'Never', right?)
  - Auto Prompt (Off/On)?  (this is for Scoring)
  - If Auto Prompt = Off, did you score manually, at any time?
  - If AutoHole ON, did you just let it go (i.e., not ever touch it until it shut off?)

Any other specifics of how you had Settings and Round Options set AND how you used the SX500 while playing will be helpful; too much information is never bad :)

Of course, TM_HOYER's suggestion to touch the screen to switch views, or advance holes, etc., from time to time should work to alleviate any unwanted shutoffs until we are able to reproduce and get an update app released.  Or, as I think you mentioned earlier, setting 'Auto Off' to Never will also work (just don't forget to turn off the SX500 when not in use).
I do not have the problem anymore since I set it to NEVER. At the time the SX500 was set to factory settings. The courses where it happened was Middle Bay in Oceanside, NY and Bethpage in Farmingdale, NY.

On a side note, for your next update, let me suggest the following: The text on the "are you finished with the hole" and "do you want to turn the power off"  could be made larger so it is more visible. If you could touch the time in the upper right corner to make it appear larger that would be helpful. Finally, I often hit the screen lock button by mistake, if this can be turned off, like the camera button, this would be useful.

Thanks for your suggestions; we have noted these and will review.  Concerning making the time larger, if you select the top left icon (appears as 3 horizontal lines at top left of most screens), the time is displayed in a larger font at the top of that menu.
Thanks for the info on the time but its not that much larger.


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#216 Dr Lecterr

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Posted 19 September 2018 - 06:56 PM

I have probably spent too much time trying to figure out a mount that will work......but....I found something I like!  

I really prefer that my Sky Caddie hangs on the side of my bag. I do this for a few reasons....  
1) When I walk, I don't need to mount it to anything
2) When I ride, I don't want to forget it on the cart  
3) It keeps it inconspicuous and not in full view.

Anyway.... The same mount I am using comes with a thick rubber strap and round mounting piece, if you'd like to mount it to the cart or wherever. I bought two of these, on one, I cut off the mounting piece and attached a button to be used with a swivel clip like the old Sky Caddies and I left the other one just as it was. Here are a few pictures I took tonight.

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#217 rdavis

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Posted 21 September 2018 - 09:26 AM

View PostDr Lecterr, on 19 September 2018 - 06:56 PM, said:

I have probably spent too much time trying to figure out a mount that will work......but....I found something I like!  

I really prefer that my Sky Caddie hangs on the side of my bag. I do this for a few reasons....  
1) When I walk, I don't need to mount it to anything
2) When I ride, I don't want to forget it on the cart  
3) It keeps it inconspicuous and not in full view.

Anyway.... The same mount I am using comes with a thick rubber strap and round mounting piece, if you'd like to mount it to the cart or wherever. I bought two of these, on one, I cut off the mounting piece and attached a button to be used with a swivel clip like the old Sky Caddies and I left the other one just as it was. Here are a few pictures I took tonight.

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That looks very promising. Can you post more info  on it please.

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#218 rdavis

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Posted 23 September 2018 - 09:49 AM

That looks very promising...would you post more info on it please.

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#219 Dr Lecterr

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Posted 25 September 2018 - 04:51 PM

https://www.amazon.c...s/dp/B07CRP1BSY

https://www.ebay.com...=item5d7a6ee747

I cut the plastic piece off the bike mount and glue the swivel piece on there. Cutting it off can be a pain without a band saw.

I can make you one if you want.

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#220 J-RO

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Posted 25 September 2018 - 04:57 PM

Looks like a good way to mount the SX500 to a push cart.


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#221 BrendanH

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Posted 27 September 2018 - 06:33 PM

I just wanted to post a quick update on my usage so far. I couldn't be happier with how it has performed. I love the large screen, reliable yardages, responsive interface etc etc. Just today I completed my 3rd round since my last charge and there was still 30% battery left when I plugged it in! And that is with max brightness and screen stays on for 2 mins after I last touch it! I have never had a GPS that lasted anywhere remotely close to that.

Job very very well done SkyGolf.

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#222 78Staff

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Posted 27 September 2018 - 07:48 PM

Also a followup on the mounts, I originally bought the Golf Buddy, which works well but is kinda large and clunky, at least compared to previous belt clip type mounts.  Then I bought the Scoche that everyone liked as well.  I tried the Scoche, and while it worked, I'm not wild about the lower mounting point, plus even sticking it close to the upright on the windshield it sure does bounce around a lot.  Kinda annoying.  I've gone back to the Golf Buddy which mounts on the upright so higher and in direct view - just works better for me.  The Scoche was only $10 bucks so no big loss, but now I've got that damn metal plate stuck on the back of my SX500, and I suspect if I try to remove the plate it will rip off the "do not remove" warranty sticker as well :(.
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#223 J-RO

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Posted 28 September 2018 - 07:16 AM

View Post78Staff, on 27 September 2018 - 07:48 PM, said:

Also a followup on the mounts, I originally bought the Golf Buddy, which works well but is kinda large and clunky, at least compared to previous belt clip type mounts.  Then I bought the Scoche that everyone liked as well.  I tried the Scoche, and while it worked, I'm not wild about the lower mounting point, plus even sticking it close to the upright on the windshield it sure does bounce around a lot.  Kinda annoying.  I've gone back to the Golf Buddy which mounts on the upright so higher and in direct view - just works better for me.  The Scoche was only $10 bucks so no big loss, but now I've got that damn metal plate stuck on the back of my SX500, and I suspect if I try to remove the plate it will rip off the "do not remove" warranty sticker as well :(.
As I said in my post (#213) that is why I prefer not to attach anything to the back of the SX500.

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#224 78Staff

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Posted 28 September 2018 - 10:20 AM

well the warranty is only 6 months, so I can pull it off no problem after that lol
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#225 blehnhard

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Posted 30 September 2018 - 04:39 PM

Can you have more than 1 sky caddy on your account using just 1 annual fee to cover both? Gave my Touch to my son after I got my sx500. For a short time, both units were listed on my account, but the Touch has disappeared.


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#226 tad950

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Posted 30 September 2018 - 06:11 PM

View Postblehnhard, on 30 September 2018 - 04:39 PM, said:

Can you have more than 1 sky caddy on your account using just 1 annual fee to cover both? Gave my Touch to my son after I got my sx500. For a short time, both units were listed on my account, but the Touch has disappeared.

I have 3 different SkyCaddies registered to one account. I have a Double Eagle membership (3 year). Skygolf used to charge extra for multiple devices. But I think they changed that policy.

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#227 blehnhard

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Posted 30 September 2018 - 07:24 PM

Thx Tad950

Edited by blehnhard, 30 September 2018 - 07:24 PM.


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#228 blehnhard

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Posted 03 October 2018 - 06:47 AM

I have since learned that I need the Double Eagle plan to have more than 1 unit. Only $10 more per year, so I have changed.

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#229 3leggedpony

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Posted 04 October 2018 - 09:00 AM

a few websites in the UK are now showing the SX500 coming bundled with a cart mount when the device becomes available. Is this an official one from Skycaddie?

https://www.complete...AiABEgIQ5fD_BwE

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#230 78Staff

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Posted 04 October 2018 - 02:11 PM

doubtful, looks pretty generic.

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#231 Seamus McDuff

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Posted 12 October 2018 - 01:26 PM

View PostTM_HOYER, on 03 September 2018 - 09:25 AM, said:

View Postblehnhard, on 03 September 2018 - 04:41 AM, said:

Tap anywhere on the screen. I would like to know how to turn scoring off while leaving auto hole advance on.

When you start your round, there are three options for auto hole advance, No, Yes, and Yes with scoring.

Did this change with a software update?

Mine came yesterday and this seems to have been separated into two settings.

   Round—> AutoHole—>Off/On
   Scoring—>Auto Prompt—>Off/On



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#232 TM_HOYER

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Posted 12 October 2018 - 06:32 PM

View PostSeamus McDuff, on 12 October 2018 - 01:26 PM, said:

View PostTM_HOYER, on 03 September 2018 - 09:25 AM, said:

View Postblehnhard, on 03 September 2018 - 04:41 AM, said:

Tap anywhere on the screen. I would like to know how to turn scoring off while leaving auto hole advance on.

When you start your round, there are three options for auto hole advance, No, Yes, and Yes with scoring.

Did this change with a software update?

Mine came yesterday and this seems to have been separated into two settings.

   Round—> AutoHole—>Off/On
   Scoring—>Auto Prompt—>Off/On

Do a sync to update the software and it will be there.
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#233 Seamus McDuff

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Posted 12 October 2018 - 06:56 PM

View PostTM_HOYER, on 12 October 2018 - 06:32 PM, said:

View PostSeamus McDuff, on 12 October 2018 - 01:26 PM, said:

View PostTM_HOYER, on 03 September 2018 - 09:25 AM, said:

View Postblehnhard, on 03 September 2018 - 04:41 AM, said:

Tap anywhere on the screen. I would like to know how to turn scoring off while leaving auto hole advance on.

When you start your round, there are three options for auto hole advance, No, Yes, and Yes with scoring.

Did this change with a software update?

Mine came yesterday and this seems to have been separated into two settings.

   Round—> AutoHole—>Off/On
   Scoring—>Auto Prompt—>Off/On

Do a sync to update the software and it will be there.

Software is already up to date.

Edited by Seamus McDuff, 12 October 2018 - 06:56 PM.


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#234 TM_HOYER

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Posted 12 October 2018 - 07:30 PM

View PostSeamus McDuff, on 12 October 2018 - 06:56 PM, said:

View PostTM_HOYER, on 12 October 2018 - 06:32 PM, said:

View PostSeamus McDuff, on 12 October 2018 - 01:26 PM, said:


Did this change with a software update?

Mine came yesterday and this seems to have been separated into two settings.

   Round—> AutoHole—>Off/On
   Scoring—>Auto Prompt—>Off/On

Do a sync to update the software and it will be there.

Software is already up to date.

Sorry, yes it did change with the update to a separate prompt.
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#235 J-RO

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Posted 27 October 2018 - 09:35 AM

Has anyone used the camera feature on the SX500? If so, what is your opinion? Should Skycaddie have included this feature?


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