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BYRON MORGAN REVIEW


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#91 tsecor

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Posted 19 July 2018 - 08:35 PM

sick!!!   love it


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#92 desaille

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Posted 20 July 2018 - 01:08 AM

Maybe it’s the reps? I’ve always dealt with Steven and have never had issues.
Putters have come as spec’d and faster than expected. I’ve also dealt with Byron for about 10 years so that might make a difference.

Byron definitely makes some amazing putters.

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#93 djfalcone

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Posted 20 July 2018 - 01:32 AM

I think Byron does a great job and I like my putter - and will never get rid of it - but I was very unhappy with the entire process and communication with their team. I personally will not be doing business with them again.
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#94 magpies69

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Posted 04 October 2018 - 03:07 AM

Am trying to place an order and sent emails to Steve and Byron directly. Just wondering, what is the wait time of their reply usually? Its been a week+...
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#95 tleader

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Posted 04 October 2018 - 05:22 AM

Byron has always responded promptly to me, unless of course he’s away. It has taken Steve a few days to get back, but not a week. I’d resend the email or call his cell.

You can also reach out to Eddie Austin at ea.byronputters@gmail.com.

Hope it helps.


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#96 magpies69

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Posted 04 October 2018 - 05:48 AM

View Posttleader, on 04 October 2018 - 05:22 AM, said:

Byron has always responded promptly to me, unless of course he's away. It has taken Steve a few days to get back, but not a week. I'd resend the email or call his cell.

You can also reach out to Eddie Austin at ea.byronputters@gmail.com.

Hope it helps.

thanks for the reply. But based on the feedbacks on this post, i think i would prefer to contact Byron straight.
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#97 mjbaker80

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Posted 04 October 2018 - 09:08 AM

Steve has always been great for me - I just call him.  Happy to send you his number if you want to message me; I know he wouldn't mind as that's his job; to help sell BM putters.

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#98 Breezy-3-

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Posted 04 October 2018 - 10:41 PM

I’ve owned 2 DH89’s (one was stolen) and worked through Steve to acquire both of them. I knew ahead of time that the lede time for both putters was a few months give or take a week or two. Both putters blew away my expectations both in quality of craftsmanship and in playability. If you are in the market for a designed by you, 1 of 1 putter, I couldn’t recommend having Byron make your vision come to reality.
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#99 A.Princey

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Posted 05 October 2018 - 05:49 PM

View PostBreezy-3-, on 04 October 2018 - 10:41 PM, said:

I’ve owned 2 DH89’s (one was stolen) and worked through Steve to acquire both of them. I knew ahead of time that the lede time for both putters was a few months give or take a week or two. Both putters blew away my expectations both in quality of craftsmanship and in playability. If you are in the market for a designed by you, 1 of 1 putter, I couldn’t recommend having Byron make your vision come to reality.
You must mean "you couldn't recommend him enough"?
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#100 A.Princey

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Posted 05 October 2018 - 06:13 PM

View Postmagpies69, on 04 October 2018 - 03:07 AM, said:

Am trying to place an order and sent emails to Steve and Byron directly. Just wondering, what is the wait time of their reply usually? Its been a week+...
When I contacted Byron I attached a very detailed design drawing and bullet list of my specs. It was very elaborate but had everything to avoid confusion. I think as a maker, it would be an easy decision to respond immediately in this case. He quoted me a price in his reply, I PayPal-ed him and 8-9 days later I had  my putter. Mine was stainless steel and glass misted, so I could see other options taking longer. Ymmv

Ping G 10.5*, Fuji Pro 63-R 42.75"
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Ping Rapture 3i, AWT-R
Ping G25 4-G, DG-R400
Vokey 56(57*), 60(63*) DG-R400
Byron Morgan 615SS 32.5"(or any of 10 other putters...)

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#101 Rob McHugh

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Posted 05 October 2018 - 06:43 PM

The easier you make it - the easier you make it.

I once emailed a putter maker and told him to make me a stick Batman would use and left it up to him - got a beauty! :-)

Rob

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#102 AC-Golf

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Posted 05 October 2018 - 08:55 PM

I have ordered twice and it took a while for both of mine, 7-10 months.  The finish is everything and completely dependent on when they have enough to send out as a batch.  This is what I learned after the fact.  I was also given a shorter time estimate when ordering, and I think this is avaoidable, but their process is what it is.  I've read a lot of posts complaining of the same.

Having said that, I love my Byron's.  The one I knew I wanted to play is still in the bag.  And it earns it's spot there.  I love the feeling I get when I setup and have as much confidence as any putter can give me.  The other is a GSS 612 midslant that I though would look cool and it does.  But I don't putt as well with it.  Either way, they are both quality.  My Mannkrafted is tied for quality BTW.  I bought one he posted on IG.  So I don't know his order process or lead time.  But great to work with.
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#103 Anser

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Posted 09 October 2018 - 06:47 PM

 mjbaker80, on 15 July 2018 - 07:57 PM, said:

Super sorry to hear about this, OP.  My experience was nothing short of flawless.  I wanted to a Tiger-ized 615 and asked for very complicated and confused stamping.  Basically, Byron and I have reverse initials.  So, I wanted BYRON inside of MORGAN in the cavity and the MB circled...get it, MB/BM...

Not gonna lie, I was worried that given how particular my request was that something might be lost in translation.  But, he nailed it.

He called me personally, as well.

I know this probably doesn't help you feel any better.  Super bummed for you.

I will say that Steve, Byron's rep, said he was EXTREMELY busy. And, given Luke List's near win, that only increased hype, etc.  That's no excuse but maybe he's buried?

Anyway, best of luck getting it resolved!

lol, nobody knows what kind of putter Luke List uses or who Luke List even is.

Being too busy to communicate means you need more people to handle communication.  I hate that excuse!  I bet there was a time Jeff Bezos got busy, and he fixed it via staffing.

Edited by Anser, 09 October 2018 - 06:53 PM.

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#104 A.Princey

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Posted 09 October 2018 - 09:29 PM

When you contact him/them you should most likely have a legitimate order in mind, even down to the smaller details, and include this so he knows you're serious. As a business owner, I wouldn't want to start a lengthy back-and-forth conversation without a definite idea of whether or not someone is actually interested in placing an order. If you present a fully functioning order for BM, he will build it. If you contact him for all kinds of design advice and want to shoot the breeze during the process, I could completely understand BM ignoring you.

Are you more likely to fill the shelves at home with the necessary groceries/items yourself, or would a detailed list from your spouse make things easier and get the ball rolling faster. Same concept, and to be honest, without a list I'm not getting off the couch....
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Ping G25 4-G, DG-R400
Vokey 56(57*), 60(63*) DG-R400
Byron Morgan 615SS 32.5"(or any of 10 other putters...)

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#105 A.Princey

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Posted 09 October 2018 - 09:34 PM

Lastly, there are plenty of people that have already gone through the process, myself included, that can easily answer many questions you may have regarding the process and pricing. I doubt very much if BM wants to spoon feed the customers that don't come to the table with a serious hunger for a putter to be built. Price quotes and design ideas can and should be tossed around forums like this because I believe most/all of them can be answered by the knowledgable people here.

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'16 M1 3w HL 17*, Xcon 7-S(untipped) 41"
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Ping G25 4-G, DG-R400
Vokey 56(57*), 60(63*) DG-R400
Byron Morgan 615SS 32.5"(or any of 10 other putters...)

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#106 Golfer4Life

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Posted 09 October 2018 - 09:43 PM

 A.Princey, on 09 October 2018 - 09:29 PM, said:

When you contact him/them you should most likely have a legitimate order in mind, even down to the smaller details, and include this so he knows you're serious. As a business owner, I wouldn't want to start a lengthy back-and-forth conversation without a definite idea of whether or not someone is actually interested in placing an order. If you present a fully functioning order for BM, he will build it. If you contact him for all kinds of design advice and want to shoot the breeze during the process, I could completely understand BM ignoring you.

Are you more likely to fill the shelves at home with the necessary groceries/items yourself, or would a detailed list from your spouse make things easier and get the ball rolling faster. Same concept, and to be honest, without a list I'm not getting off the couch....

Excuse me, but that’s part of the point of communicating with the putter maker, to ask for suggestions, options, ideas.  I’m glad I’m not doing business with you, because it seems you don’t care much for the customer.   I don’t know how many custom putters you own, but I have a closet full dating back twenty years.  I have dealt with Byron, Cameron, Bettinardi, Piretti, even PING, and have had plenty of conversations in the process.  

Comparing putters to groceries?  Really?  Lol......
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#107 Golfer4Life

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Posted 09 October 2018 - 09:45 PM

 A.Princey, on 09 October 2018 - 09:34 PM, said:

Lastly, there are plenty of people that have already gone through the process, myself included, that can easily answer many questions you may have regarding the process and pricing. I doubt very much if BM wants to spoon feed the customers that don't come to the table with a serious hunger for a putter to be built. Price quotes and design ideas can and should be tossed around forums like this because I believe most/all of them can be answered by the knowledgable people here.

I don’t €™understand why are you speaking for Byron,  cause that’s not the Byron Morgan I know.  The one I know will give you all the time in the world, even if you end up going elsewhere.  You make it sound like Byron is some elitist of some kind.

Edited by Golfer4Life, 09 October 2018 - 09:46 PM.

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#108 A.Princey

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Posted 09 October 2018 - 10:44 PM

I'm not, but if you get down to brass tax from very start, you shouldn't have an issue. Visiting his shop is an entirely different matter, but in the email age I would totally understand how some people get lost in the mix unless they are very upfront about their intentions. Last month I emailed him on a Friday night with a complete detailed design for a 615, got a response email/price next Monday afternoon, and by Thursday of the following week had my perfectly executed putter in hand.

If you want something done well and with decent speed, you can't enter the process all "wishy washy", that's all I'm saying. Lost in translation should never be a reality if you know what you want and make that absolutely clear to the maker. If you're not including pictures/drawings of what you want, you'll likely receive some "interpretation" of what you described in words. The problem with that, is when the maker uses his/her best judgement the end result is their "perceived" design and not yours, so you are stuck with how it turns out.

Edited by A.Princey, 09 October 2018 - 11:06 PM.

Ping G 10.5*, Fuji Pro 63-R 42.75"
'16 M1 3w HL 17*, Xcon 7-S(untipped) 41"
Ping Rapture 3i, AWT-R
Ping G25 4-G, DG-R400
Vokey 56(57*), 60(63*) DG-R400
Byron Morgan 615SS 32.5"(or any of 10 other putters...)

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#109 djfalcone

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Posted 10 October 2018 - 10:32 PM

IMG_1539228754.952065.jpg IMG_1539228771.099165.jpg
Tour Issue M3
PXG 0341
PXG 0317
Mizuno MP-15 3-PW
Mizuno T7 54/68
Custom Byron
ProV1X


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