Jump to content

Welcome. You are currently viewing the forum as a guest which does not give you access to all the great features at GolfWRX such as viewing all the images, interacting with members, access to all forums and eligiblility to win free giveaways. Registration is fast, simple and absolutely free. Create a FREE GolfWRX account here.

- - - - -

BYRON MORGAN REVIEW


108 replies to this topic

#1 bigbluefan1132

bigbluefan1132

    Member

  • Advanced Members
  • PipPipPip
  • 107 posts
  •  
  • Member #: 380712
  • Joined: 06/15/2015
  • Location:Chesterfield, Missouri
  • Handicap:9
  • Ebay ID:Bigbluefan1132
GolfWRX Likes : 31

Posted 10 July 2018 - 10:08 AM


Here’s the story: November 7th I started my order for a custom Byron Morgan through one of their representatives. After a couple days of tinkering I decided on a 355g weldneck SSS DH89. All the custom stamps and lettering were okayed by the man at the top. The total cost being $1055. I was given a turnaround time of 2-3 months. I put half down for the deposit. I was pumped to have my first custom built putter to my specs.

Long story short, it’s July 1st and I just got the putter in the mail after numerous excuses from the rep. I demanded a discount or my money back early June because I was fed up. The rep said he will see what he can do. Well he finally gets back with me 3 weeks later offering me bulls***. I get angry and ask for Byron’s number directly which he doesn’t agree to, so he ends up giving me a couple hundred off which I hesitantly agreed to...I just wanted the experience to be over.

I open the putter up today, the grip is wrong, the weight is wrong, and the stamping is wrong, which I drew for the rep! They even stamped their own company wrong, I had “B&CO” (“Byron and Company” which they use on everything) vertically sketched on the face...what do I get? “BBCO”.

Sure, Byron has some great stuff but the lack of communication and error in my custom product has really shown their lack of appreciation of customers in my eyes. I absolutely do not recommend ever doing business with Byron Morgan.

Oh...they also messed up a custom headcover set I had ordered as well through a different rep but that's a story for another time, sadly.

Titleist 917 D2 w/ Tour AD-DI 6s
Rogue 3 Wood w/ Evenflow 6.0
Titleist 910 19* w/ Tour AD HY 85s
Ping iBlade 4-PW w/ PX 5.5
Vokey SM7 Brushed Steel 50, 54, 58
Bettinardi "Bee Kool" Tour BB0
Byron Morgan DH89

Remove This Advertisement Viewing As Guest

    GolfWRX Forums

    Advertisement


1

#2 bigbluefan1132

bigbluefan1132

    Member

  • Advanced Members
  • PipPipPip
  • 107 posts
  •  
  • Member #: 380712
  • Joined: 06/15/2015
  • Location:Chesterfield, Missouri
  • Handicap:9
  • Ebay ID:Bigbluefan1132
GolfWRX Likes : 31

Posted 10 July 2018 - 10:09 AM

Here's the pic of the screwed up stamping.

bm.JPG
Titleist 917 D2 w/ Tour AD-DI 6s
Rogue 3 Wood w/ Evenflow 6.0
Titleist 910 19* w/ Tour AD HY 85s
Ping iBlade 4-PW w/ PX 5.5
Vokey SM7 Brushed Steel 50, 54, 58
Bettinardi "Bee Kool" Tour BB0
Byron Morgan DH89

2

#3 bigbluefan1132

bigbluefan1132

    Member

  • Advanced Members
  • PipPipPip
  • 107 posts
  •  
  • Member #: 380712
  • Joined: 06/15/2015
  • Location:Chesterfield, Missouri
  • Handicap:9
  • Ebay ID:Bigbluefan1132
GolfWRX Likes : 31

Posted 10 July 2018 - 10:12 AM

Oh, and I finally got a hold of Byron Morgan himself. What was I offered? He said he'd remake the putter for me but I still had to pay the price of $800 (this was the same amount that the rep agreed to after it taking 7 months). So no, I told him I'm not waiting another 7 months for another screw up and I'll take my money elsewhere. I'm happily putting this money towards my custom Bettinardi.

End result: I got a full refund and I had to send the putter back to the rep. 7 months and half of $1055 for absolutely nothing.
Titleist 917 D2 w/ Tour AD-DI 6s
Rogue 3 Wood w/ Evenflow 6.0
Titleist 910 19* w/ Tour AD HY 85s
Ping iBlade 4-PW w/ PX 5.5
Vokey SM7 Brushed Steel 50, 54, 58
Bettinardi "Bee Kool" Tour BB0
Byron Morgan DH89

3

#4 Bonggg

Bonggg

    Newbie

  • Members
  • Pip
  • 25 posts
  •  
  • Member #: 304221
  • Joined: 03/28/2014
GolfWRX Likes : 5

Posted 10 July 2018 - 11:23 AM

I actually like the stamp (for it's originality, the putter could worth a thousand dollar more if it is a scotty - rare stamp)
anyway if the weight is wrong that's a problem..

4

#5 nova6868

nova6868

    Major Winner

  • Advanced Members
  • PipPipPipPipPipPip
  • 4,346 posts
  •  
  • Member #: 140033
  • Joined: 09/27/2011
  • Location:San Antonio, TX
  • Handicap:2.1
  • Ebay ID:nova6868nova
GolfWRX Likes : 1930

Posted 10 July 2018 - 12:09 PM

How do you know the weight is wrong? Did you weigh the head? Just curious.

Hey, they did eventually give you a refund. Could have been smoother sure, but in the custom business eventually everyone makes mistakes. I'm just surprised Byron is 7 months out on orders, must be crazy busy. Or maybe just not turning out as many putters.



5

#6 j-rob

j-rob

    Tour Winner

  • Advanced Members
  • PipPipPipPipPip
  • 977 posts
  •  
  • Member #: 86023
  • Joined: 06/18/2009
  • Location:SC
GolfWRX Likes : 179

Posted 10 July 2018 - 12:22 PM

I have an order in right now and from my dealings with them, this is what I fear.

6

#7 bigbluefan1132

bigbluefan1132

    Member

  • Advanced Members
  • PipPipPip
  • 107 posts
  •  
  • Member #: 380712
  • Joined: 06/15/2015
  • Location:Chesterfield, Missouri
  • Handicap:9
  • Ebay ID:Bigbluefan1132
GolfWRX Likes : 31

Posted 10 July 2018 - 12:47 PM

 nova6868, on 10 July 2018 - 12:09 PM, said:

How do you know the weight is wrong? Did you weigh the head? Just curious.

Hey, they did eventually give you a refund. Could have been smoother sure, but in the custom business eventually everyone makes mistakes. I'm just surprised Byron is 7 months out on orders, must be crazy busy. Or maybe just not turning out as many putters.

I did not measure the head by itself, but I measured the full putter with another 353 putter I have with same shaft and length. Also, they stamped the wrong headweight on the bottom from what I ordered.

Just giving me the refund and not offering to fix it is what made me angry (from the rep). I had to contact Byron directly for him to even say he'd make me another putter at the same price.

If I was quoted 7 months in the beginning, and not 2-3, I'd be more okay with it.
Titleist 917 D2 w/ Tour AD-DI 6s
Rogue 3 Wood w/ Evenflow 6.0
Titleist 910 19* w/ Tour AD HY 85s
Ping iBlade 4-PW w/ PX 5.5
Vokey SM7 Brushed Steel 50, 54, 58
Bettinardi "Bee Kool" Tour BB0
Byron Morgan DH89

7

#8 Mikey Town

Mikey Town

    Major Winner

  • Advanced Members
  • PipPipPipPipPipPip
  • 2,332 posts
  •  
  • Member #: 187388
  • Joined: 06/19/2012
  • Location:So Cal
  • Handicap:Work
GolfWRX Likes : 2374

Posted 10 July 2018 - 01:05 PM

 bigbluefan1132, on 10 July 2018 - 12:47 PM, said:

 nova6868, on 10 July 2018 - 12:09 PM, said:

How do you know the weight is wrong? Did you weigh the head? Just curious.

Hey, they did eventually give you a refund. Could have been smoother sure, but in the custom business eventually everyone makes mistakes. I'm just surprised Byron is 7 months out on orders, must be crazy busy. Or maybe just not turning out as many putters.

I did not measure the head by itself, but I measured the full putter with another 353 putter I have with same shaft and length. Also, they stamped the wrong headweight on the bottom from what I ordered.

Just giving me the refund and not offering to fix it is what made me angry (from the rep). I had to contact Byron directly for him to even say he'd make me another putter at the same price.

If I was quoted 7 months in the beginning, and not 2-3, I'd be more okay with it.

That's fair... I can completely understand your frustrations here.  I've have had 5 putters made by Byron, with another on the way.  I live close enough to just go to the shop, so I've never dealt with a rep, but have heard mixed reviews.

"One man shop" type of turn times can be incredibly frustrating.  I'm currently waiting on a custom pool cue that has an ETA of October... 2017.  I feel your pain.

Even if the rep didn't have the authority to offer a remake, they probably should've contacted Byron to check on that before refunding your money.  You shouldn't have had to contact him yourself.
TaylorMade Driver
Tour Edge Exotics Fairways
Bridgestone Irons
Vokey Wedges
Byron Morgan Putter(s)
WITB Link

8

#9 Rory4Pres

Rory4Pres

    Tour Winner

  • Advanced Members
  • PipPipPipPipPip
  • 698 posts
  •  
  • Member #: 363997
  • Joined: 02/25/2015
  • Location:Kansas City
  • Handicap:high
GolfWRX Likes : 441

Posted 10 July 2018 - 01:05 PM

That's disappointing to hear.  To have multiple mess ups is surprising to say the least.  

I must say, if he offered you a 7 month lead time, it's likely because he had to.  Lead times in that industry (metal/machining) have shot up like crazy this year.  That being said, I still have a hard time believing it'd take that long if he has any heads in stock, which he should.  

Customer service in this line of work is very important, especially in the high end sector.  If someone is paying $1000+ for a putter, it needs to be right and if it's quite late, they need to make it right (free headcover or something).  

Find a company that treats you well and give them your business.

9

#10 bigbluefan1132

bigbluefan1132

    Member

  • Advanced Members
  • PipPipPip
  • 107 posts
  •  
  • Member #: 380712
  • Joined: 06/15/2015
  • Location:Chesterfield, Missouri
  • Handicap:9
  • Ebay ID:Bigbluefan1132
GolfWRX Likes : 31

Posted 10 July 2018 - 01:07 PM

 Rory4Pres, on 10 July 2018 - 01:05 PM, said:

That's disappointing to hear.  To have multiple mess ups is surprising to say the least.  

I must say, if he offered you a 7 month lead time, it's likely because he had to.  Lead times in that industry (metal/machining) have shot up like crazy this year.  That being said, I still have a hard time believing it'd take that long if he has any heads in stock, which he should.  

Customer service in this line of work is very important, especially in the high end sector.  If someone is paying $1000+ for a putter, it needs to be right and if it's quite late, they need to make it right (free headcover or something).  

Find a company that treats you well and give them your business.

I don't disagree...if they offered the 7 months in the beginning it would have been a different story, but I was told 2-3 months.

Titleist 917 D2 w/ Tour AD-DI 6s
Rogue 3 Wood w/ Evenflow 6.0
Titleist 910 19* w/ Tour AD HY 85s
Ping iBlade 4-PW w/ PX 5.5
Vokey SM7 Brushed Steel 50, 54, 58
Bettinardi "Bee Kool" Tour BB0
Byron Morgan DH89

Remove This Advertisement Viewing As Guest

    GolfWRX Forums

    Advertisement


10

#11 Rory4Pres

Rory4Pres

    Tour Winner

  • Advanced Members
  • PipPipPipPipPip
  • 698 posts
  •  
  • Member #: 363997
  • Joined: 02/25/2015
  • Location:Kansas City
  • Handicap:high
GolfWRX Likes : 441

Posted 10 July 2018 - 01:14 PM

 Mikey Town, on 10 July 2018 - 01:05 PM, said:

 bigbluefan1132, on 10 July 2018 - 12:47 PM, said:

 nova6868, on 10 July 2018 - 12:09 PM, said:

How do you know the weight is wrong? Did you weigh the head? Just curious.

Hey, they did eventually give you a refund. Could have been smoother sure, but in the custom business eventually everyone makes mistakes. I'm just surprised Byron is 7 months out on orders, must be crazy busy. Or maybe just not turning out as many putters.

I did not measure the head by itself, but I measured the full putter with another 353 putter I have with same shaft and length. Also, they stamped the wrong headweight on the bottom from what I ordered.

Just giving me the refund and not offering to fix it is what made me angry (from the rep). I had to contact Byron directly for him to even say he'd make me another putter at the same price.

If I was quoted 7 months in the beginning, and not 2-3, I'd be more okay with it.

That's fair... I can completely understand your frustrations here.  I've have had 5 putters made by Byron, with another on the way.  I live close enough to just go to the shop, so I've never dealt with a rep, but have heard mixed reviews.

"One man shop" type of turn times can be incredibly frustrating.  I'm currently waiting on a custom pool cue that has an ETA of October... 2017.  I feel your pain.

Even if the rep didn't have the authority to offer a remake, they probably should've contacted Byron to check on that before refunding your money.  You shouldn't have had to contact him yourself.

If a company had a lead time of 8+ months and quotes you 2-3, that's unethical.  I'm not saying they are doing that but it sounds like they could be.  Companies, no matter how big or small, should be truthful on lead times at the time of the order (to the best of their knowledge).

11

#12 Mikey Town

Mikey Town

    Major Winner

  • Advanced Members
  • PipPipPipPipPipPip
  • 2,332 posts
  •  
  • Member #: 187388
  • Joined: 06/19/2012
  • Location:So Cal
  • Handicap:Work
GolfWRX Likes : 2374

Posted 10 July 2018 - 01:42 PM

 Rory4Pres, on 10 July 2018 - 01:14 PM, said:

If a company had a lead time of 8+ months and quotes you 2-3, that's unethical.  I'm not saying they are doing that but it sounds like they could be.  Companies, no matter how big or small, should be truthful on lead times at the time of the order (to the best of their knowledge).

I don't disagree, but I also don't think that's what is happening.

I think that tiny companies quote 2-3 because their lead time is 2-3.  Then, if someone has health issues, or one of their vendors takes longer than they quoted, or a different kind of setback occurs, then everything grinds to a halt... then everyone's order is behind and there is no way to catch up because it's a one man show.

I doubt that anyone who knows that their lead times are 8 months would tell someone that it'll only be 2-3... that's just what it turns into.

Personally, if it was me, I wouldn't mind so much as long as I was kept in the loop.  If someone tells me 2-3 months, then sends me a proactive email/text after 10 weeks letting me know that there have been delays and setbacks resulting in an extra few months, that would make the situation a lot better.  I wouldn't be happy about it, but at least I wouldn't feel hung out to dry.

Proactive follow up with waiting customers doesn't always make a bad situation a good one... but it goes a long way towards taking the sting out of it all.
TaylorMade Driver
Tour Edge Exotics Fairways
Bridgestone Irons
Vokey Wedges
Byron Morgan Putter(s)
WITB Link

12

#13 tsecor

tsecor

    Loading........

  • Advanced Members
  • PipPipPipPipPipPip
  • 3,735 posts
  •  
  • Member #: 129704
  • Joined: 05/28/2011
GolfWRX Likes : 1176

Posted 10 July 2018 - 01:42 PM

2-3 months to make a putter? that even sounds like a long time.....sounds like they got 2 orders mixed up

13

#14 bigbluefan1132

bigbluefan1132

    Member

  • Advanced Members
  • PipPipPip
  • 107 posts
  •  
  • Member #: 380712
  • Joined: 06/15/2015
  • Location:Chesterfield, Missouri
  • Handicap:9
  • Ebay ID:Bigbluefan1132
GolfWRX Likes : 31

Posted 10 July 2018 - 01:45 PM

The reason for 7 months, as I was told, is that they have to have a certain number of orders with the "Deep Water" finish before they can run a batch in that finish. Apparently they didn't hit that amount for a while. None of this was conveyed to me when I placed the order, the only thing I was told was 2-3 months. If I knew that, I would have picked a different finish.
Titleist 917 D2 w/ Tour AD-DI 6s
Rogue 3 Wood w/ Evenflow 6.0
Titleist 910 19* w/ Tour AD HY 85s
Ping iBlade 4-PW w/ PX 5.5
Vokey SM7 Brushed Steel 50, 54, 58
Bettinardi "Bee Kool" Tour BB0
Byron Morgan DH89

14

#15 jjrpilot

jjrpilot

    Advanced

  • Advanced Members
  • PipPipPipPip
  • 308 posts
  •  
  • Member #: 71997
  • Joined: 01/06/2009
GolfWRX Likes : 71

Posted 10 July 2018 - 01:52 PM

 bigbluefan1132, on 10 July 2018 - 01:45 PM, said:

The reason for 7 months, as I was told, is that they have to have a certain number of orders with the "Deep Water" finish before they can run a batch in that finish. Apparently they didn't hit that amount for a while. None of this was conveyed to me when I placed the order, the only thing I was told was 2-3 months. If I knew that, I would have picked a different finish.

I had a similar issue as I wanted a particular milling but I also wasn't told that the wait would be so long. I waited for over 6+ months and finally had to cancel my order.  I really wanted that putter too.  :(


15

#16 PeanutsDaddy

PeanutsDaddy

    Hall of Fame

  • ClubWRX Charter Members
  • 5,532 posts
  •  
  • Member #: 133046
  • Joined: 07/14/2011
  • Location:ON, Canada ('South Detroit')
GolfWRX Likes : 23085

Posted 10 July 2018 - 01:52 PM

My custom experiences this year, dealing with multiple companies, have been filled with poor communication and timelines that can best be described as 'elastic'.   In the end I've received quality product, but the process has been frustrating.   I hate having to be the one to reach out over and over.  My nature is not to pester, but it's difficult when you are left wondering what is going on.   I'd rather the individual be up front and provide the 'straight goods'.  

In a nutshell, bigblue I truly feel for you and hope the next experience is more enjoyable.
Cobra King F7 9*
Wishon 919FD 13* (1* open)
Wishon 950HC 18* (1* open)
Wishon 775hs 3 - 5
Wishon 560 - 6 - 7
Wishon 575mmc 8 - PW
Mac Custom Grind GW + LW (NevadaGolfGuy Special)
Betti, Machine, Mannkrafted, Scotty, Tad Moore, Xenon

16

#17 tsecor

tsecor

    Loading........

  • Advanced Members
  • PipPipPipPipPipPip
  • 3,735 posts
  •  
  • Member #: 129704
  • Joined: 05/28/2011
GolfWRX Likes : 1176

Posted 10 July 2018 - 02:24 PM

$1000 for a putter though? OMG. the should be picking you up in a limo and bringing you to the manufacturing area...

17

#18 soulciccia

soulciccia

    Member

  • Advanced Members
  • PipPipPip
  • 181 posts
  •  
  • Member #: 461262
  • Joined: 03/30/2017
GolfWRX Likes : 63

Posted 10 July 2018 - 04:00 PM

except for the welded hosel and the deep water finish, what are the additional features which bring price from 500$ to 1000$?
D callaway razr fit xtreme 9,5° w/ px blue 6.5
W titleist 906 f2 15° w/ aldila nv 95x
di titleist 503h 19° w/ dg x100
i ping s56 #4-pw w/ dg x100
w ping tour-s 52.12-56.12-60.ts w/ dg s400
p odyssey white hot 2ball

18

#19 BYK

BYK

    Major Winner

  • Advanced Members
  • PipPipPipPipPipPip
  • 1,323 posts
  •  
  • Member #: 291513
  • Joined: 01/12/2014
  • Location:Cardinals Nation
GolfWRX Likes : 402

Posted 10 July 2018 - 05:04 PM

would ya mind showing pics of the whole putter, meaning the sole, the cavity, and the top line view?

sounds like it was a very frustrating process for you

Edited by BYK, 10 July 2018 - 05:05 PM.

Yadi for President

19

#20 tleader

tleader

    Advanced

  • Advanced Members
  • PipPipPipPip
  • 346 posts
  •  
  • Member #: 13832
  • Joined: 03/30/2006
  • Location:Ontario, Canada
GolfWRX Likes : 108

Posted 10 July 2018 - 05:26 PM

Iím sorry to hear your experience was so negative.
Iíve had nothing but positive experiences with Byron and his reps. Obviously no consolation to you.

I 100% agree that communication can make or break a transaction, and itís dissapointing that updates were not provided to you.  As a one man shop, a lot of factors can throw off a timeframe.  A simple update and apology goes a long way for a custom build, where the customer is awaiting a product.


Remove This Advertisement Viewing As Guest

    GolfWRX Forums

    Advertisement


Wanna get rid of this ugly yellow box? And remove other annoying "stuff" in between posts? Create a FREE GolfWRX account here.

20

#21 gallas2

gallas2

    Leading my flight in strokes gained punching out

  • Advanced Members
  • PipPipPipPip
  • 407 posts
  •  
  • Member #: 88184
  • Joined: 07/11/2009
  • Location:Northwest
  • Handicap:4
  • Ebay ID:gallas2
GolfWRX Likes : 241

Posted 10 July 2018 - 06:04 PM

I miss four footers with an $80 putter. Not sure about a $1,150 putter but I’m guessing so. ;)
G400, P770's, F913, Vokey 54, M1 hybrid and an $80 Odyssey...

21

#22 4rheel

4rheel

    Major Winner

  • Advanced Members
  • PipPipPipPipPipPip
  • 1,376 posts
  •  
  • Member #: 20950
  • Joined: 10/26/2006
  • Location:OC, California
GolfWRX Likes : 409

Posted 10 July 2018 - 06:11 PM

Doesn't look like a $1000 putter to me.  I remember the days when $1k would get you a handmade from Byron.  Sad.

22

#23 slide13

slide13

    Major Winner

  • Advanced Members
  • PipPipPipPipPipPip
  • 1,227 posts
  •  
  • Member #: 106478
  • Joined: 04/17/2010
GolfWRX Likes : 364

Posted 10 July 2018 - 06:19 PM

That sucks, sorry to hear!  I love my Byron and had a great experience even with a small issue but it was fixed quickly and I was more than compensated for the hassle.  Sorry to hear you didn’t have a similarly good experience, I can understand your dissapointment.
Minimal: TEE EX10 Beta 13 / Miura CB57 4/6/8/P / Miura 55C / Byron DH89 / Mackenzie

Full: Titleist 913 D3 / 909F 15 / 909H 19 / Bridgestone J40 DPCs 4-PW / Vokey 52&56 / Piretti 60 / Piretti Bosa / Jones Utility

23

#24 ATXHorn

ATXHorn

    Tour Winner

  • Advanced Members
  • PipPipPipPipPip
  • 534 posts
  •  
  • Member #: 79395
  • Joined: 04/07/2009
  • Location:Austin
GolfWRX Likes : 116

Posted 10 July 2018 - 07:42 PM

 PeanutsDaddy, on 10 July 2018 - 01:52 PM, said:

My custom experiences this year, dealing with multiple companies, have been filled with poor communication and timelines that can best be described as 'elastic'.   In the end I've received quality product, but the process has been frustrating.   I hate having to be the one to reach out over and over.  My nature is not to pester, but it's difficult when you are left wondering what is going on.   I'd rather the individual be up front and provide the 'straight goods'.  

In a nutshell, bigblue I truly feel for you and hope the next experience is more enjoyable.

Yep, you have to really want a Byron to see yourself through the process. I have bought at least 5 and the buying "experience" wore me out.
Ping G400 Max w/HZDUS Yellow 7X
Rogue FW w/HZDUS Yellow 8X
3-5i Ping i500 w/steelfiber 110x
6i-PW Ping iBlade w/steelfiber 110x
50SS & 54SS Stealth Glide 2.0 - 60 Glide Forged w/Paderson Wedge Stiff
Ping PLD3 w/counterbalanced PP60
Titleist AVX or Chromesoft

24

#25 spiffdogxl

spiffdogxl

    Advanced

  • Advanced Members
  • PipPipPipPip
  • 475 posts
  •  
  • Member #: 36952
  • Joined: 08/09/2007
  • Handicap:3.6
GolfWRX Likes : 143

Posted 10 July 2018 - 07:52 PM

Man. Sorry to hear about your experience. I'm looking for a custom putter myself, so good to know. There's no reason to put up with that for the sake of the brand. High quality custom putter manufacturers are everywhere these days.


25

#26 semarlor

semarlor

    Advanced

  • Advanced Members
  • PipPipPipPip
  • 433 posts
  •  
  • Member #: 118887
  • Joined: 12/14/2010
  • Location:Charlotte, NC
GolfWRX Likes : 206

Posted 10 July 2018 - 07:52 PM

Damn, I was starting to consider my first custom Byron. I really want a long neck DH89...but this thread actually gives me a lot of pause.

26

#27 Skhacker

Skhacker

    The Minimalist Golfer

  • Advanced Members
  • PipPipPipPipPip
  • 855 posts
  •  
  • Member #: 356255
  • Joined: 01/03/2015
  • Location:Saskatchewan
  • Handicap:6
GolfWRX Likes : 556

Posted 10 July 2018 - 07:53 PM

Glad I was able to find one on here, otherwise I would be ordering right now. This sounds like a case of a guy taking on too much of a work load.

27

#28 mws82

mws82

    Advanced

  • Advanced Members
  • PipPipPipPip
  • 433 posts
  •  
  • Member #: 16886
  • Joined: 07/25/2006
GolfWRX Likes : 72

Posted 10 July 2018 - 08:01 PM

Wouldnít Byron think something was odd when he went to stamp the putter and itís BBCO? Lesson learned and good luck on your future purchases elsewhere.

28

#29 Mikey Town

Mikey Town

    Major Winner

  • Advanced Members
  • PipPipPipPipPipPip
  • 2,332 posts
  •  
  • Member #: 187388
  • Joined: 06/19/2012
  • Location:So Cal
  • Handicap:Work
GolfWRX Likes : 2374

Posted 10 July 2018 - 08:25 PM

 mws82, on 10 July 2018 - 08:01 PM, said:

Wouldn’t Byron think something was odd when he went to stamp the putter and it’s BBCO? Lesson learned and good luck on your future purchases elsewhere.

I can see how a hand written “&” can look like a “B”.

You’d be surprised what people want on their putters.. after a while you probably just stamp what’s on the paper and don’t question it.

I still don’t understand the people who have “a**” stamped on them.  Sure, it stands for American Stainless Steel, but come on...
TaylorMade Driver
Tour Edge Exotics Fairways
Bridgestone Irons
Vokey Wedges
Byron Morgan Putter(s)
WITB Link

29

#30 RobotDoctor

RobotDoctor

    Senior Hacker

  • ClubWRX Charter Members
  • 4,109 posts
  •  
  • Member #: 17087
  • Joined: 07/28/2006
  • Location:Northern Colorado
GolfWRX Likes : 1203

Posted 10 July 2018 - 08:52 PM

 bigbluefan1132, on 10 July 2018 - 01:45 PM, said:

The reason for 7 months, as I was told, is that they have to have a certain number of orders with the "Deep Water" finish before they can run a batch in that finish. Apparently they didn't hit that amount for a while. None of this was conveyed to me when I placed the order, the only thing I was told was 2-3 months. If I knew that, I would have picked a different finish.

My standard putter from Byron is carbon steel plated in copper.  Yes, Byron has to have a certain number of heads to send in for a finish.  Working in manufacturing involving metals I understand this.  I have had to wait an extra 2-4 months in the past before my putter could be sent out for plating.  When I order a custom putter from Byron I know this is a risk in the timeline but I am ok with that.  I don't think this was a BS excuse but it was a situation that should have been conveyed by the rep quickly into the process of ordering the putter and most certainly once the putter order was processed and monies collected.  I have had nothing but excellent experiences ordering the Byron Morgan putters I have.  As with Mikey Town, I order my putters directly from Byron himself but I don't have the local pickup option.  Byron has always done right by me.  Sorry this happened to you.

Taylormade M1 (2016 tour head) 9.9 degree Tensei Pro Orange 70g Stiff
Titleist 906F2 15 degree Fujikura Pro 73 Tour Spec stiff
Taylormade SLDR 2 Hybrid Graphite Design Tour AD DI-Hybrid 85 stiff
Ben Hogan '99 Apex Blades (3-PW) Nippon Modus Tour 120 stiff
-or-
Titleist AP2 716 (3-PW) TT S-300 AMT
Miura 52* GW KBS Tour stiff
Scratch Golf LW Nippon Modus Tour 120 stiff
Byron Morgan Epic Day Long Pipe Copper plated
BestGrips Augusta Microperf grips

Remove This Advertisement Viewing As Guest

    GolfWRX Forums

    Advertisement


Wanna get rid of this ugly yellow box? And remove other annoying "stuff" in between posts? Create a FREE GolfWRX account here.

30



1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

GolfWRX Sponsors