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Bushnell tour x stopped working?


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#1 Flames20

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Posted 10 June 2018 - 12:14 PM

My tour x just randomly stopped working yesterday.  Worked half the round the out of the blue it flat out stopped working. (Not the battery)
Has anyone else had this happen? If so what did you do. I can send it into repair department, but this costs$ just to ship and have shipped back. No idea of repair cost. Not too happy with this situation right now as I’m out a rangefinder for what I assume will be minimum a month. It’s not like they are cheap to replace.

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#2 grochol17

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Posted 10 June 2018 - 02:50 PM

I hate to ask the dumb question, but did you try a brand new battery (or even more than one just in case you got a bad battery)?  The reason I ask is because the first time the battery went dead in my bushnell it gave no indication the battery was low, it just worked one hole and on the next it wouldn't even try and turn on.  At first I assumed the rangefinder broke, but I talked to my buddy and he said he does that when the battery dies.
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#3 Flames20

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Posted 10 June 2018 - 04:23 PM

Tried a brand new battery and also the battery from my friends rangefinder so I was 100% sure it wasn’t the battery.
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#4 cvvorst

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Posted 04 July 2018 - 09:36 AM

Did you ever figure out what was wrong?

I have a Bushnell Tour X that I've used for over a year. Just recently, I've had problems locking onto targets. It takes several seconds to lock onto a flag instead of a split second. It doesn't lock into dark targets anymore. Just recently, my rangefinder went from full battery to not turning on. I grabbed a new battery, hoping it would fix it. It turned on, but it still doesn't want to lock on. There are times when it won't lock onto a prism flag, or shiny cart in the sun. It just shuts off.

I need to contact Bushnell, but last time I contacted them, they wanted money just to look at the rangefinder. I can't help but regret buying a Bushnell after hearing about how great Nikon and Leupold are in terms of customer service, especially compared to Bushnell.
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#5 larrybud

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Posted 09 July 2018 - 08:05 PM

No power is probably a wire connected to the battery terminal which came unsoldered.

Easily fixable but those things are a pain to open.


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#6 sirvinim

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Posted 12 July 2018 - 02:56 PM

I have a Tour X and it's noticeably weaker at locking on after 1 year of use. Debating whether to trade it in for a Bushnell V4 or switch to another brand. I liked it when I first got it but now it's annoyingly slow to pick up yardages.
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#7 roll - gybe

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Posted 12 July 2018 - 08:30 PM

How do you open these things up?

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#8 Socrates

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Posted 12 July 2018 - 08:40 PM

View Postroll - gybe, on 12 July 2018 - 08:30 PM, said:

How do you open these things up?
Looking at my Tour X, it appears to be just like my V2 was.  You need to peel off the rubber covering and then you will find the screws that let you open it up.  A continuity tester will be your guide.
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#9 swgolfer

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Posted 18 July 2018 - 06:32 PM

View Postsirvinim, on 12 July 2018 - 02:56 PM, said:

I have a Tour X and it's noticeably weaker at locking on after 1 year of use. Debating whether to trade it in for a Bushnell V4 or switch to another brand. I liked it when I first got it but now it's annoyingly slow to pick up yardages.
I would avoid the V4,I have had too many issues with the black spots on the LCD Screen and no help other than "not a warranty issue".

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#10 CHuntsman

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Posted 23 July 2018 - 03:53 PM

I received the Tour V4 w/Slope for my birthday in February.  It went dead during the last few holes of my round about a month ago.  I bought 2 brand new batteries for it.  It worked for 9 holes and went dead again.  I have since then put another brand new battery in and it now works periodically during my round.  Very frustrated.  Not sure I can send it in as it was a gift, I have no proof of purchase.


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#11 SwingBlues

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Posted 23 July 2018 - 05:20 PM

Any one here who dealt with Bushnell Customer support, do they ask if you bought your range finder from a authorized dealer or not? I see a ton of bushnell on sale on the bay, just wondering if they are going to give you a hard time if it came from the bay. thanks
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