Stuart G., on 04 May 2018 - 04:06 AM, said:
I'm not aware of an official exchange program - but I have heard of folks being offered various 'deals' after calling C.S. about a unit that is having problems after the warranty has expired. I've even got a full replacement (referb unit) at no cost other then shipping. But in my case the warranty was only out by a few months, not a full year or more. Also the fact that I was on record as long time and frequent Garmin customer might have helped a bit.
So the only thing I can suggest is just give them a call.
I agree with Stuart. Give Garmin a call, they have excellent customer service that is actually state side and not some offshore call center. Maybe someone can even help you diagnose and correct the problem problem without replacing it.