Did they bring the X in yellow to retail, or do I need to order from Bridgestone directly?
From what I understand you have to order through Bridgestone to get the yellow in the x or XS
Direct through Bridgestone which is actually through shopatron. I ordered 2 dozen yellow Bx, but received the Bxs. Contacted Bridgestone and returned them for a refund because Bridgestone could not provide the Bx! They told me that shopatron stores the balls for them and there was no way that Bridgestone could provide me the correct balls. They said I needed to place a new order to get the correct ones. I said, Ďso Bridgestone does not have the ability to correct this mistake in house, and has to rely on someone else to make it right?í I was told yes, they couldnít do anything other than the refund. Customer service is severely lacking...they also didnít refund shipping costs until I called and told them it was ridiculous to expect me to eat shipping costs when I donít have the product and it was Bridgestones mistake! Needless to say, I didnít place a new order. Love the ball and may pick them up in a store, but didnít like doing business online with them.