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Courses closed but cannot bother to notify Golfnow


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#1 jaycevs

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Posted 11 November 2017 - 10:48 AM

Its a 30 degree day in NE Ohio, topping out at 37-38 in a few hours, but I still want to get out and hit some balls since I got a new driver and two new hybrids over the past two weeks.  I booked a tee time locally today, and knowing how courses are managed decided to follow up and call the course directly.  Of course someone answered after 10-15 rings, and said the course was closed and acted like I'm nuts for wanting to be outdoors in November.  I went through Golfnow and called a few other courses, same thing.  As someone that worked at a course for 3 seasons, I know all it takes is a 2 minute call to Golfnow by the course to pull the tee times, but many of these places lack the decency or concern about their customers to make that effort.  I know exactly how Golfnow works, and have called out a few course employees as these courses typically blame Golfnow for any issues, and I will tell them exactly what the policy is and how Golfnow operates.

It is unfair to Golfnow to have these courses trash their reputation, and it does hurt their business as anytime the weather is not 70 degrees and sunny it is necessary to call these places to confirm courses are open, even though the platform is incredibly easy to use.

For these courses, I always remember which ones care about their customers and which don't, and don't want to hear the complaints about lack of rounds and the decline of golf when these poorly managed places close down.  Maybe a lot people are tired of cranky retirees trying to operate cash registers and acting like they don't want your business...


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#2 caniac6

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Posted 11 November 2017 - 11:02 AM

Is the course closed for the season, or just this cold snap that is only going to last a few days?

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#3 MtlJeff

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Posted 11 November 2017 - 11:40 AM

My course, which is private, twice this year closed without notifying its own members... So, yeah.. Stuff like this happens unfortunately
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#4 jaycevs

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Posted 11 November 2017 - 11:41 AM

None of these courses are closed for the season yet, typically mid-December for most of them.  The process of pulling times is the same as if there was significant rain or any other weather related closure, it really only takes a few minutes.  Some of these courses just do not care, I have showed up to an empty course before when I had a tee time, and all it takes is management or an employee calling Golfnow to say we are closed, and then Golfnow will call me to let me know.  

Overall, it is cold out, but dry.  These courses employees came in, saw a mostly empty tee sheet, and decided it wasn't worth staying open.  However, a few courses locally advertise always being open unless snow makes it unplayable, and there will be a packed lot in December/January as players know they can count on these places.

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#5 ChxDigLongBall

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Posted 11 November 2017 - 12:24 PM

Glad to hear that your experiences with Golfnow in the 3 seasons that you worked at a course were pleasant, but not everybody's are the same. Believe me,

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#6 BNGL

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Posted 11 November 2017 - 08:27 PM

View PostLarry The Golfing Doc, on 11 November 2017 - 07:05 PM, said:

I played a fantastic round of golf today in the same basic area. We call it "around the house" golf. We tee off by the junction box by the road, down the narrowest fairway known to man. You have a 5' wide path between the trees and have to hit it higher than 12' and lower than 20' to find the fairway. There's OB left, right is my house which would suck but not technically OB, and any drive over 150' is OB into the neighbors yard. You also have to be more than 120' to "cut the corner" and make it play as a par 5. We play it as a par 6. If you hit a perfect tee shot, there's still OB left and long (road) with our house right. Come to think about it, in Around The House golf, there is always house right. Again, not technically OB but it would really stink to hit it. Following a perfect 2nd, you have driveway to carry but you'll have to keep the ball low to not hit the overhanging branches. Failing to carry the driveway and landing on it will almost certainly see me your ball trickle through the end of the fairway OB into the road. The hole is finished once you hit the junction box. I've played this course a couple hundred times and have been close to eagle a few times but my best is birdie. Mainly because 5' behind the junction box is OB neighbors yard.

You really have to pick your shots in Around The House golf. It might be the only course in America that plays to its Par of 78 yet is only around 3,000 yards. We also play with a 51* wedge and a 5h as our only two clubs. You're either pitching or punching the entire round.

The course will be open regardless of weather tomorrow morning. GolfNow is not a part of the booking process. I make the decision on whether the course will be open or not so all tee times are honored. Prices are beyond excellent and since the course superintendent just cleared the leaves today, it's in great shape. If you get too bored this winter let me know by PM. My course is always open. Just don't shank one right, otherwise the course BOSS might come out and yell at us. For that reason, there is no lob wedges over the house allowed in Around The House golf.

Lmfao the course boss haha, very creative good for you man!!! Stay warm!

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#7 BIG STU

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Posted 11 November 2017 - 08:45 PM

View PostLarry The Golfing Doc, on 11 November 2017 - 07:05 PM, said:

I played a fantastic round of golf today in the same basic area. We call it "around the house" golf. We tee off by the junction box by the road, down the narrowest fairway known to man. You have a 5' wide path between the trees and have to hit it higher than 12' and lower than 20' to find the fairway. There's OB left, right is my house which would suck but not technically OB, and any drive over 150' is OB into the neighbors yard. You also have to be more than 120' to "cut the corner" and make it play as a par 5. We play it as a par 6. If you hit a perfect tee shot, there's still OB left and long (road) with our house right. Come to think about it, in Around The House golf, there is always house right. Again, not technically OB but it would really stink to hit it. Following a perfect 2nd, you have driveway to carry but you'll have to keep the ball low to not hit the overhanging branches. Failing to carry the driveway and landing on it will almost certainly see me your ball trickle through the end of the fairway OB into the road. The hole is finished once you hit the junction box. I've played this course a couple hundred times and have been close to eagle a few times but my best is birdie. Mainly because 5' behind the junction box is OB neighbors yard.

You really have to pick your shots in Around The House golf. It might be the only course in America that plays to its Par of 78 yet is only around 3,000 yards. We also play with a 51* wedge and a 5h as our only two clubs. You're either pitching or punching the entire round.

The course will be open regardless of weather tomorrow morning. GolfNow is not a part of the booking process. I make the decision on whether the course will be open or not so all tee times are honored. Prices are beyond excellent and since the course superintendent just cleared the leaves today, it's in great shape. If you get too bored this winter let me know by PM. My course is always open. Just don't shank one right, otherwise the course BOSS might come out and yell at us. For that reason, there is no lob wedges over the house allowed in Around The House golf.
Now Golfnow could be part of the process if YOU say we can golf NOW!! Sounds cool but it is a little stretch of a drive for me. And you know being the chief cook and bottle washer you could pull a Willie Nelson as in " I own the course and par is whatever I say it is today"
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#8 LeoLeo99

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Posted 11 November 2017 - 08:50 PM

View PostChxDigLongBall, on 11 November 2017 - 12:24 PM, said:

Glad to hear that your experiences with Golfnow in the 3 seasons that you worked at a course were pleasant, but not everybody's are the same. Believe me,

Do tell.  Or else, why should be we believe you?

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#9 wkuo3

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Posted 12 November 2017 - 12:09 PM

Been golfing over 4 decades and been using GolfNow since the inception of this business when they only had a handful of golf courses on the book.

The feeling I received throughout the years from using GolfNow booking is this....... The Staff of the golf courses ( managing pro or cashier ) did not receive the users of GolfNow very well.  Sometimes we got the feeling of being the beggar dealing with the Butler of a charity house.
I often wonders why, because the tee times were sold to the GolfNow not stolen from them.

Plus, Once I told a regional operational manager of some golf courses, that the spots on the tee sheet is a perishable commodity,  one can not bottle it and save it for tomorrow or next month.  When running a promotion owing to the weather forecast or local sporting events, give it as you meant it , not as a charity case to make the user feel bad about taking up the offering.

It's like walking in a restaurant and ask for the lunch special.  Will you come back to the restaurant if you were not treated as well as the rest of the customers ?  The lunch special was not forced upon the restaurant owners or the servers, so why show dismay when the empty tables were to be occupied by the bargain hunters ?

I went to a local 36 holes layout recently with GolfNow booking, one of the 18 was sanded recently  so we asked to switch to the second 18 ( which both 18 had available tee times on the GolfNow that day for the same price).  The golf courses were wide open, but we were denied to switch the golf course for equal value.  

From a business point, this makes no sense at all.  

If any business want to give a discount to move merchandise, do it as you meant it.  For the golf course managers, you could keep the tee times and see if you could sell them tomorrow.

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#10 apprenti23

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Posted 12 November 2017 - 12:58 PM

GolfNow has devalued golf courses so much itís ridiculous...

OP since you know so much in your three seasons why donít you go run a course? Iím sure it will be perfect.


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#11 ChxDigLongBall

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Posted 12 November 2017 - 03:07 PM

View PostLeoLeo99, on 11 November 2017 - 08:50 PM, said:

View PostChxDigLongBall, on 11 November 2017 - 12:24 PM, said:

Glad to hear that your experiences with Golfnow in the 3 seasons that you worked at a course were pleasant, but not everybody's are the same. Believe me,

Do tell.  Or else, why should be we believe you?
If you want details PM me. I'm not airing my grievances with their company in a post.
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#12 orion1123

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Posted 12 November 2017 - 11:28 PM

View Postjaycevs, on 11 November 2017 - 10:48 AM, said:

Its a 30 degree day in NE Ohio, topping out at 37-38 in a few hours, but I still want to get out and hit some balls since I got a new driver and two new hybrids over the past two weeks.  I booked a tee time locally today, and knowing how courses are managed decided to follow up and call the course directly.  Of course someone answered after 10-15 rings, and said the course was closed and acted like I'm nuts for wanting to be outdoors in November.  I went through Golfnow and called a few other courses, same thing.  As someone that worked at a course for 3 seasons, I know all it takes is a 2 minute call to Golfnow by the course to pull the tee times, but many of these places lack the decency or concern about their customers to make that effort.  I know exactly how Golfnow works, and have called out a few course employees as these courses typically blame Golfnow for any issues, and I will tell them exactly what the policy is and how Golfnow operates.

It is unfair to Golfnow to have these courses trash their reputation, and it does hurt their business as anytime the weather is not 70 degrees and sunny it is necessary to call these places to confirm courses are open, even though the platform is incredibly easy to use.

For these courses, I always remember which ones care about their customers and which don't, and don't want to hear the complaints about lack of rounds and the decline of golf when these poorly managed places close down.  Maybe a lot people are tired of cranky retirees trying to operate cash registers and acting like they don't want your business...

Just curious which course? I live on the west side of Cleveland and hope to golf this Thursday... assuming it’s not raining

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#13 bladehunter

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Posted 13 November 2017 - 09:10 AM

View Postwkuo3, on 12 November 2017 - 12:09 PM, said:

Been golfing over 4 decades and been using GolfNow since the inception of this business when they only had a handful of golf courses on the book.

The feeling I received throughout the years from using GolfNow booking is this....... The Staff of the golf courses ( managing pro or cashier ) did not receive the users of GolfNow very well.  Sometimes we got the feeling of being the beggar dealing with the Butler of a charity house.
I often wonders why, because the tee times were sold to the GolfNow not stolen from them.

Plus, Once I told a regional operational manager of some golf courses, that the spots on the tee sheet is a perishable commodity,  one can not bottle it and save it for tomorrow or next month.  When running a promotion owing to the weather forecast or local sporting events, give it as you meant it , not as a charity case to make the user feel bad about taking up the offering.

It's like walking in a restaurant and ask for the lunch special.  Will you come back to the restaurant if you were not treated as well as the rest of the customers ?  The lunch special was not forced upon the restaurant owners or the servers, so why show dismay when the empty tables were to be occupied by the bargain hunters ?

I went to a local 36 holes layout recently with GolfNow booking, one of the 18 was sanded recently  so we asked to switch to the second 18 ( which both 18 had available tee times on the GolfNow that day for the same price).  The golf courses were wide open, but we were denied to switch the golf course for equal value.  

From a business point, this makes no sense at all.  

If any business want to give a discount to move merchandise, do it as you meant it.  For the golf course managers, you could keep the tee times and see if you could sell them tomorrow.


Golfnow is part of the problem. Not the solution.  Want to grow the game ?  Stop helping leverage courses out of their earned profit.  

Think of it this way. You have joined a strong arm group that rivals the jimmy Hoffa teamster days.  They take and demand a cut from existing time slots.  And resell them  to you for within dollars of the same cost you can get that tee time straight from the course.  You afford the middle man a profit for literally organizing a union against the courses then ask " why don't they like me "?  Really ?  They are doing same work for less money that's why.  

You aren't playing more golf.  Your just playing cheaper.  Only way this is possible is to take profit away from a tee time.  Which is part of the problem for course closings and poor service.

Edited by bladehunter, 13 November 2017 - 09:10 AM.

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#14 scrody17

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Posted 13 November 2017 - 09:18 AM

Since GolfNow is benefiting from all the "Hot Deals/Times" why shouldn't they have some ownership and determining if a course is closed before selling those times too. I think there are two parties involved so both should be proactive and responsible.

Side note. I once booked a tee time through teeoff.com for a course in SC during a visit to the Masters. When we showed up to the course Director of Golf said he had never even heard of teeoff.com. I talked to the tee off rep on the phone and they basically said oops I'm sorry. The worst part is it was Masters week so we then had to pay their holiday jacked up rate to play. Went from expecting like $40 to $100 for a pretty average course. Tee off is so poorly ran too. Between GolfNow and Teeoff it's a toss up for which is a bigger joke these days. Insert "IMHO" though because you may feel differently...
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#15 defnotapro

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Posted 13 November 2017 - 09:34 AM

View Postbladehunter, on 13 November 2017 - 09:10 AM, said:

View Postwkuo3, on 12 November 2017 - 12:09 PM, said:

Been golfing over 4 decades and been using GolfNow since the inception of this business when they only had a handful of golf courses on the book.

The feeling I received throughout the years from using GolfNow booking is this....... The Staff of the golf courses ( managing pro or cashier ) did not receive the users of GolfNow very well.  Sometimes we got the feeling of being the beggar dealing with the Butler of a charity house.
I often wonders why, because the tee times were sold to the GolfNow not stolen from them.

Plus, Once I told a regional operational manager of some golf courses, that the spots on the tee sheet is a perishable commodity,  one can not bottle it and save it for tomorrow or next month.  When running a promotion owing to the weather forecast or local sporting events, give it as you meant it , not as a charity case to make the user feel bad about taking up the offering.

It's like walking in a restaurant and ask for the lunch special.  Will you come back to the restaurant if you were not treated as well as the rest of the customers ?  The lunch special was not forced upon the restaurant owners or the servers, so why show dismay when the empty tables were to be occupied by the bargain hunters ?

I went to a local 36 holes layout recently with GolfNow booking, one of the 18 was sanded recently  so we asked to switch to the second 18 ( which both 18 had available tee times on the GolfNow that day for the same price).  The golf courses were wide open, but we were denied to switch the golf course for equal value.  

From a business point, this makes no sense at all.  

If any business want to give a discount to move merchandise, do it as you meant it.  For the golf course managers, you could keep the tee times and see if you could sell them tomorrow.


Golfnow is part of the problem. Not the solution.  Want to grow the game ?  Stop helping leverage courses out of their earned profit.  

Think of it this way. You have joined a strong arm group that rivals the jimmy Hoffa teamster days.  They take and demand a cut from existing time slots.  And resell them  to you for within dollars of the same cost you can get that tee time straight from the course.  You afford the middle man a profit for literally organizing a union against the courses then ask " why don't they like me "?  Really ?  They are doing same work for less money that's why.  

You aren't playing more golf.  Your just playing cheaper.  Only way this is possible is to take profit away from a tee time.  Which is part of the problem for course closings and poor service.


Just curious if you know the cost of any tee sheet or POS software? I would argue that they offer a decent deal when compared to other platforms. They trade the cost of either monthly or yearly software costs (upgrades) for 1 or 2 tee times a day. It may be a $50+ value but the cost is much less to the golf course which can be made up with a purchase of range balls or food/drink. Many weekday tee times do not get purchased. I would also argue that many of the people who purchase the golfnow tee times probably wouldn't normally go to that course at the regular price.

There are also many of us that use golfnow and know that the money does not go to the course and often will buy a glove or food/drink. I end up spending the same amount and get more. I also would not drive across Houston a lot of time to play several of the courses I have if it were full price. I have been back to many without getting a hot deal because I liked the course so much. Would have never gone to that course in the first place.


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#16 bladehunter

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Posted 13 November 2017 - 02:07 PM

View Postdefnotapro, on 13 November 2017 - 09:34 AM, said:

View Postbladehunter, on 13 November 2017 - 09:10 AM, said:

View Postwkuo3, on 12 November 2017 - 12:09 PM, said:

Been golfing over 4 decades and been using GolfNow since the inception of this business when they only had a handful of golf courses on the book.

The feeling I received throughout the years from using GolfNow booking is this....... The Staff of the golf courses ( managing pro or cashier ) did not receive the users of GolfNow very well.  Sometimes we got the feeling of being the beggar dealing with the Butler of a charity house.
I often wonders why, because the tee times were sold to the GolfNow not stolen from them.

Plus, Once I told a regional operational manager of some golf courses, that the spots on the tee sheet is a perishable commodity,  one can not bottle it and save it for tomorrow or next month.  When running a promotion owing to the weather forecast or local sporting events, give it as you meant it , not as a charity case to make the user feel bad about taking up the offering.

It's like walking in a restaurant and ask for the lunch special.  Will you come back to the restaurant if you were not treated as well as the rest of the customers ?  The lunch special was not forced upon the restaurant owners or the servers, so why show dismay when the empty tables were to be occupied by the bargain hunters ?

I went to a local 36 holes layout recently with GolfNow booking, one of the 18 was sanded recently  so we asked to switch to the second 18 ( which both 18 had available tee times on the GolfNow that day for the same price).  The golf courses were wide open, but we were denied to switch the golf course for equal value.  

From a business point, this makes no sense at all.  

If any business want to give a discount to move merchandise, do it as you meant it.  For the golf course managers, you could keep the tee times and see if you could sell them tomorrow.


Golfnow is part of the problem. Not the solution.  Want to grow the game ?  Stop helping leverage courses out of their earned profit.  

Think of it this way. You have joined a strong arm group that rivals the jimmy Hoffa teamster days.  They take and demand a cut from existing time slots.  And resell them  to you for within dollars of the same cost you can get that tee time straight from the course.  You afford the middle man a profit for literally organizing a union against the courses then ask " why don't they like me "?  Really ?  They are doing same work for less money that's why.  

You aren't playing more golf.  Your just playing cheaper.  Only way this is possible is to take profit away from a tee time.  Which is part of the problem for course closings and poor service.


Just curious if you know the cost of any tee sheet or POS software? I would argue that they offer a decent deal when compared to other platforms. They trade the cost of either monthly or yearly software costs (upgrades) for 1 or 2 tee times a day. It may be a $50+ value but the cost is much less to the golf course which can be made up with a purchase of range balls or food/drink. Many weekday tee times do not get purchased. I would also argue that many of the people who purchase the golfnow tee times probably wouldn't normally go to that course at the regular price.

There are also many of us that use golfnow and know that the money does not go to the course and often will buy a glove or food/drink. I end up spending the same amount and get more. I also would not drive across Houston a lot of time to play several of the courses I have if it were full price. I have been back to many without getting a hot deal because I liked the course so much. Would have never gone to that course in the first place.


If I'm understanding your question you are suggesting that golfnow is cheaper than having your own pos software etc ?   Maybe. But I've yet to see a course that doesn't have their own pos tee sheet.  They have both usually.  


And I disagree. Locally to me it's the regulars that use it for the discount.  Guys you know by name.  They come in ( I'm a member at a semi private not an employee ) and have booked tee time online with golfnow.  

It's being put to s vote via membership this month to go next year without golf now.  Why ?  Math says we can discount our own tee times Monday teusday and  Thursday of every week  to the current golf now price.  Collect 100% of that and not loose a round.  Sure some rounds will be lost.  But the extra profit will pay for thy plus less rounds has to equal some savings on the maintenance side.  


Our club paid golfnow $30kplus in 2016.  Has to be some middle ground in there. I refuse to believe that that's all one time no local players.  Bottom line they are a middle man preforming no service for the club.  Large resort clubs may benefit. As in people may book because of the discount. But small rural clubs which are 99% of the golf courses on earth get raped by the app.
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#17 defnotapro

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Posted 13 November 2017 - 02:34 PM

View Postbladehunter, on 13 November 2017 - 02:07 PM, said:

View Postdefnotapro, on 13 November 2017 - 09:34 AM, said:

View Postbladehunter, on 13 November 2017 - 09:10 AM, said:

View Postwkuo3, on 12 November 2017 - 12:09 PM, said:

Been golfing over 4 decades and been using GolfNow since the inception of this business when they only had a handful of golf courses on the book.

The feeling I received throughout the years from using GolfNow booking is this....... The Staff of the golf courses ( managing pro or cashier ) did not receive the users of GolfNow very well.  Sometimes we got the feeling of being the beggar dealing with the Butler of a charity house.
I often wonders why, because the tee times were sold to the GolfNow not stolen from them.

Plus, Once I told a regional operational manager of some golf courses, that the spots on the tee sheet is a perishable commodity,  one can not bottle it and save it for tomorrow or next month.  When running a promotion owing to the weather forecast or local sporting events, give it as you meant it , not as a charity case to make the user feel bad about taking up the offering.

It's like walking in a restaurant and ask for the lunch special.  Will you come back to the restaurant if you were not treated as well as the rest of the customers ?  The lunch special was not forced upon the restaurant owners or the servers, so why show dismay when the empty tables were to be occupied by the bargain hunters ?

I went to a local 36 holes layout recently with GolfNow booking, one of the 18 was sanded recently  so we asked to switch to the second 18 ( which both 18 had available tee times on the GolfNow that day for the same price).  The golf courses were wide open, but we were denied to switch the golf course for equal value.  

From a business point, this makes no sense at all.  

If any business want to give a discount to move merchandise, do it as you meant it.  For the golf course managers, you could keep the tee times and see if you could sell them tomorrow.


Golfnow is part of the problem. Not the solution.  Want to grow the game ?  Stop helping leverage courses out of their earned profit.  

Think of it this way. You have joined a strong arm group that rivals the jimmy Hoffa teamster days.  They take and demand a cut from existing time slots.  And resell them  to you for within dollars of the same cost you can get that tee time straight from the course.  You afford the middle man a profit for literally organizing a union against the courses then ask " why don't they like me "?  Really ?  They are doing same work for less money that's why.  

You aren't playing more golf.  Your just playing cheaper.  Only way this is possible is to take profit away from a tee time.  Which is part of the problem for course closings and poor service.


Just curious if you know the cost of any tee sheet or POS software? I would argue that they offer a decent deal when compared to other platforms. They trade the cost of either monthly or yearly software costs (upgrades) for 1 or 2 tee times a day. It may be a $50+ value but the cost is much less to the golf course which can be made up with a purchase of range balls or food/drink. Many weekday tee times do not get purchased. I would also argue that many of the people who purchase the golfnow tee times probably wouldn't normally go to that course at the regular price.

There are also many of us that use golfnow and know that the money does not go to the course and often will buy a glove or food/drink. I end up spending the same amount and get more. I also would not drive across Houston a lot of time to play several of the courses I have if it were full price. I have been back to many without getting a hot deal because I liked the course so much. Would have never gone to that course in the first place.


If I'm understanding your question you are suggesting that golfnow is cheaper than having your own pos software etc ?   Maybe. But I've yet to see a course that doesn't have their own pos tee sheet.  They have both usually.  


And I disagree. Locally to me it's the regulars that use it for the discount.  Guys you know by name.  They come in ( I'm a member at a semi private not an employee ) and have booked tee time online with golfnow.  

It's being put to s vote via membership this month to go next year without golf now.  Why ?  Math says we can discount our own tee times Monday teusday and  Thursday of every week  to the current golf now price.  Collect 100% of that and not loose a round.  Sure some rounds will be lost.  But the extra profit will pay for thy plus less rounds has to equal some savings on the maintenance side.  


Our club paid golfnow $30kplus in 2016.  Has to be some middle ground in there. I refuse to believe that that's all one time no local players.  Bottom line they are a middle man preforming no service for the club.  Large resort clubs may benefit. As in people may book because of the discount. But small rural clubs which are 99% of the golf courses on earth get raped by the app.

So the club paid 30k or was that in lost revenue?

And yes, every golf course has a tee sheet program and more than likely they either paid for it originally and or pay for upgrades to the system every year. Highly doubt it would be as much as your club lost in golfnow.

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#18 bladehunter

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Posted 13 November 2017 - 05:28 PM

View Postdefnotapro, on 13 November 2017 - 02:34 PM, said:

View Postbladehunter, on 13 November 2017 - 02:07 PM, said:

View Postdefnotapro, on 13 November 2017 - 09:34 AM, said:

View Postbladehunter, on 13 November 2017 - 09:10 AM, said:

View Postwkuo3, on 12 November 2017 - 12:09 PM, said:

Been golfing over 4 decades and been using GolfNow since the inception of this business when they only had a handful of golf courses on the book.

The feeling I received throughout the years from using GolfNow booking is this....... The Staff of the golf courses ( managing pro or cashier ) did not receive the users of GolfNow very well.  Sometimes we got the feeling of being the beggar dealing with the Butler of a charity house.
I often wonders why, because the tee times were sold to the GolfNow not stolen from them.

Plus, Once I told a regional operational manager of some golf courses, that the spots on the tee sheet is a perishable commodity,  one can not bottle it and save it for tomorrow or next month.  When running a promotion owing to the weather forecast or local sporting events, give it as you meant it , not as a charity case to make the user feel bad about taking up the offering.

It's like walking in a restaurant and ask for the lunch special.  Will you come back to the restaurant if you were not treated as well as the rest of the customers ?  The lunch special was not forced upon the restaurant owners or the servers, so why show dismay when the empty tables were to be occupied by the bargain hunters ?

I went to a local 36 holes layout recently with GolfNow booking, one of the 18 was sanded recently  so we asked to switch to the second 18 ( which both 18 had available tee times on the GolfNow that day for the same price).  The golf courses were wide open, but we were denied to switch the golf course for equal value.  

From a business point, this makes no sense at all.  

If any business want to give a discount to move merchandise, do it as you meant it.  For the golf course managers, you could keep the tee times and see if you could sell them tomorrow.


Golfnow is part of the problem. Not the solution.  Want to grow the game ?  Stop helping leverage courses out of their earned profit.  

Think of it this way. You have joined a strong arm group that rivals the jimmy Hoffa teamster days.  They take and demand a cut from existing time slots.  And resell them  to you for within dollars of the same cost you can get that tee time straight from the course.  You afford the middle man a profit for literally organizing a union against the courses then ask " why don't they like me "?  Really ?  They are doing same work for less money that's why.  

You aren't playing more golf.  Your just playing cheaper.  Only way this is possible is to take profit away from a tee time.  Which is part of the problem for course closings and poor service.


Just curious if you know the cost of any tee sheet or POS software? I would argue that they offer a decent deal when compared to other platforms. They trade the cost of either monthly or yearly software costs (upgrades) for 1 or 2 tee times a day. It may be a $50+ value but the cost is much less to the golf course which can be made up with a purchase of range balls or food/drink. Many weekday tee times do not get purchased. I would also argue that many of the people who purchase the golfnow tee times probably wouldn't normally go to that course at the regular price.

There are also many of us that use golfnow and know that the money does not go to the course and often will buy a glove or food/drink. I end up spending the same amount and get more. I also would not drive across Houston a lot of time to play several of the courses I have if it were full price. I have been back to many without getting a hot deal because I liked the course so much. Would have never gone to that course in the first place.


If I'm understanding your question you are suggesting that golfnow is cheaper than having your own pos software etc ?   Maybe. But I've yet to see a course that doesn't have their own pos tee sheet.  They have both usually.  


And I disagree. Locally to me it's the regulars that use it for the discount.  Guys you know by name.  They come in ( I'm a member at a semi private not an employee ) and have booked tee time online with golfnow.  

It's being put to s vote via membership this month to go next year without golf now.  Why ?  Math says we can discount our own tee times Monday teusday and  Thursday of every week  to the current golf now price.  Collect 100% of that and not loose a round.  Sure some rounds will be lost.  But the extra profit will pay for thy plus less rounds has to equal some savings on the maintenance side.  


Our club paid golfnow $30kplus in 2016.  Has to be some middle ground in there. I refuse to believe that that's all one time no local players.  Bottom line they are a middle man preforming no service for the club.  Large resort clubs may benefit. As in people may book because of the discount. But small rural clubs which are 99% of the golf courses on earth get raped by the app.

So the club paid 30k or was that in lost revenue?

And yes, every golf course has a tee sheet program and more than likely they either paid for it originally and or pay for upgrades to the system every year. Highly doubt it would be as much as your club lost in golfnow.

30 k is supposedly golf now cut for 2016.  

The committee is supposed to see actual accounting at the meeting the end of this month with 1-2 quarter this year as well.  That number is what I got by word of mouth from our pro.      Makes sense.  About $600 a week.  Our course does a ton of rounds as it is a bargain to begin with.
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#19 jut111

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Posted 13 November 2017 - 06:15 PM

Golf now seems like a good idea executed poorly.  

Part I don't get though is course operators bitching about it. Did gn hold a gun to there head to sign up?  Curious how long term the contracts are

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#20 CStephenson17

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Posted 13 November 2017 - 06:20 PM

Golfnow bought out our software, Fore! Reservations a couple of years ago and it has been nothing but trouble. The software is extremely buggy but we were locked into a contract and are now required to have GolfNow available tee times. I personally hate GolfNow tee times because we get people who wouldnít play golf otherwise. Iím not a ďget off my lawnĒ type but the people we seem to get are frat boys who would rather drive the cart and get drunk. Itís tough on the weekends because they donít respect the course (drive everywhere including on the collars) and donít respect the Marshall and on top of it all, they arenít very good and slow up play.

THIS IS AN VERY BROAD GENREALIZATION


To be clear, I donít have a problem with GolfNow in itself, I do have a problem with some of the customers it attracts. It comes with the territory and nothing can be done about it. I wish we could review our customers but unfortunately they could just create a new account. Oh well.


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#21 BrianL99

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Posted 13 November 2017 - 06:33 PM

You folks who are beating up on GolfNow, are way off base.

GolfNow is one of the best things that ever happened to the Public Golf course business.  

Locals have virtually eliminated their need to advertise, they have a booking source that does all the work for them and they get exposure, far beyond their usual marketing reach.

GolfNow's business model, is no different than the hotel industry and the airplane industry.  It's great for the consumer and great for businesses that understand their market.

In my opinion, anyone who's in the industry and sees GolfNow as bad for thier business, is an idiot and deserves to go out of business.

& to the poster that talked about the "other 18 hole course" being the same price and you weren't allowed on it ... were you talking about World Woods?  That seems to be their M.O. and quite honestly, their management hasn't been very good for many years, in my opinion. That's just one of the stupid things they do.

Edited by BrianL99, 13 November 2017 - 06:33 PM.


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#22 scrody17

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Posted 13 November 2017 - 07:14 PM

View PostBrianL99, on 13 November 2017 - 06:33 PM, said:

You folks who are beating up on GolfNow, are way off base.

GolfNow is one of the best things that ever happened to the Public Golf course business.  

Locals have virtually eliminated their need to advertise, they have a booking source that does all the work for them and they get exposure, far beyond their usual marketing reach.

GolfNow's business model, is no different than the hotel industry and the airplane industry.  It's great for the consumer and great for businesses that understand their market.

In my opinion, anyone who's in the industry and sees GolfNow as bad for thier business, is an idiot and deserves to go out of business.

& to the poster that talked about the "other 18 hole course" being the same price and you weren't allowed on it ... were you talking about World Woods?  That seems to be their M.O. and quite honestly, their management hasn't been very good for many years, in my opinion. That's just one of the stupid things they do.

I'm not sure I agree. Since the vast (and I mean vast) majority of rounds I book from GN are Hot Deals and that money goes all to GN. I would say the same to be true of all my golfing friends as well. Maybe I will get called cheap but I play where there is a good deal at a decent course and that is usually a Hot Deal on GN. So not sure how GN is great for local courses. Seems like I am programmed what to pay now and don't want to pay more so some major gouging of prices has occurred. Just my thoughts though.
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#23 jschwarb

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Posted 13 November 2017 - 07:34 PM

I was driven away from GolfNow (and their cousins) for good when I booked two foursomes on a big golf weekend with friends, got to the course and found out there was an outing during our tee times. Don't know who was to blame -- the course for not notifying the site or the site for not doing its regular due diligence (if that even exists) -- but it was a huge clusterf*ck and I felt like crap for being the guy to book. To the course's great credit, they called another course down the road, got us on there and paid for it, since we had prepaid them already.

This was probably 3-4 years ago. Sure, I could have probably saved several bucks in the years since by using these sites, but when I get in the car to go play I gotta make darned sure the tee time actually exists. Booking through the course is the only way to make 99.9999 percent sure.

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#24 BrianL99

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Posted 13 November 2017 - 07:48 PM

View Postscrody17, on 13 November 2017 - 07:14 PM, said:

View PostBrianL99, on 13 November 2017 - 06:33 PM, said:

You folks who are beating up on GolfNow, are way off base.

GolfNow is one of the best things that ever happened to the Public Golf course business.  

Locals have virtually eliminated their need to advertise, they have a booking source that does all the work for them and they get exposure, far beyond their usual marketing reach.

GolfNow's business model, is no different than the hotel industry and the airplane industry.  It's great for the consumer and great for businesses that understand their market.

In my opinion, anyone who's in the industry and sees GolfNow as bad for thier business, is an idiot and deserves to go out of business.

& to the poster that talked about the "other 18 hole course" being the same price and you weren't allowed on it ... were you talking about World Woods?  That seems to be their M.O. and quite honestly, their management hasn't been very good for many years, in my opinion. That's just one of the stupid things they do.

I'm not sure I agree. Since the vast (and I mean vast) majority of rounds I book from GN are Hot Deals and that money goes all to GN. I would say the same to be true of all my golfing friends as well. Maybe I will get called cheap but I play where there is a good deal at a decent course and that is usually a Hot Deal on GN. So not sure how GN is great for local courses. Seems like I am programmed what to pay now and don't want to pay more so some major gouging of prices has occurred. Just my thoughts though.

Hot Deals are limited and first come, first served.   It's no different than the Black Friday Sales we'll start hearing about in a week or so.  When they're gone, they're gone.

Think about it.  The golf courses "pay" GolfNow with a Tee Time, instead of "cash".   That's a great deal.  They pay GolfNow with a $100 Tee Time and GolfNow may sell it for only $30.  What was the "cost" to the course, for that Tee Time?

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#25 bamaslammer

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Posted 13 November 2017 - 10:23 PM

View Postwkuo3, on 12 November 2017 - 12:09 PM, said:

The feeling I received throughout the years from using GolfNow booking is this....... The Staff of the golf courses ( managing pro or cashier ) did not receive the users of GolfNow very well.  Sometimes we got the feeling of being the beggar dealing with the Butler of a charity house.
^^^this^^^
EVERY time we play the hot deals, the guy goes out of his way to say they don't make any money off it. And we play there all the time without booking through gn.


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#26 bladehunter

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Posted 14 November 2017 - 09:14 AM

View Postbamaslammer, on 13 November 2017 - 10:23 PM, said:

View Postwkuo3, on 12 November 2017 - 12:09 PM, said:

The feeling I received throughout the years from using GolfNow booking is this....... The Staff of the golf courses ( managing pro or cashier ) did not receive the users of GolfNow very well.  Sometimes we got the feeling of being the beggar dealing with the Butler of a charity house.
^^^this^^^
EVERY time we play the hot deals, the guy goes out of his way to say they don't make any money off it. And we play there all the time without booking through gn.


well..... isnt it true ? kind of like the people who dont tip  ( hint - a dollar isnt a tip)  at restaurants and complain about the service.... saying " we're regulars and they treat us this way"! yep... regular______s....

im not trying to insult.... but you have to flip the coin around somtimes and see the other side....  if you feel good about using golf now for a place you  frequent then thats your deal...  I personally would not.... Maybe on a trip where i were staying and spending money on the lodging food etc... But never on a $39 tee time to save $10... Im not wealthy either.. But i find you get that $10 back x10 if you arent lumped into the wrong bucket by the staff...


edit---   totally depends on the numbers too...if your course saw a numbers drop and decided it was because they didnt use golf now ...started using gof now and saw the numbers return to a historically accurate number for that course....that is Golf now taking some of your market....

If your course simply started using golf now and saw a revenue increase due to more booked tee times. then i see the positive for the course....


I just doubt that golf now is creating new business.... I feel like they just grabbed a piece of the existing pie... and alot fo courses feel this way.. and they dont feel this way based on nothing.. has to be some fact out there to have it be such a wide spread opinion...   I also feel like its a trap whos door has shut... to opt out may well cause courses to loose their current standing in the market... because of the greed of the consumer... just food for thought next time you hear someone talking about "growing the game".....  taking some hands out of the till couldnt hurt..

Edited by bladehunter, 14 November 2017 - 09:36 AM.

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#27 bamaslammer

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Posted 14 November 2017 - 11:25 AM

View Postbladehunter, on 14 November 2017 - 09:14 AM, said:

View Postbamaslammer, on 13 November 2017 - 10:23 PM, said:

View Postwkuo3, on 12 November 2017 - 12:09 PM, said:

The feeling I received throughout the years from using GolfNow booking is this....... The Staff of the golf courses ( managing pro or cashier ) did not receive the users of GolfNow very well.  Sometimes we got the feeling of being the beggar dealing with the Butler of a charity house.
^^^this^^^
EVERY time we play the hot deals, the guy goes out of his way to say they don't make any money off it. And we play there all the time without booking through gn.


well..... isnt it true ? kind of like the people who dont tip  ( hint - a dollar isnt a tip)  at restaurants and complain about the service.... saying " we're regulars and they treat us this way"! yep... regular______s....

im not trying to insult.... but you have to flip the coin around somtimes and see the other side....  if you feel good about using golf now for a place you  frequent then thats your deal...  I personally would not.... Maybe on a trip where i were staying and spending money on the lodging food etc... But never on a $39 tee time to save $10... Im not wealthy either.. But i find you get that $10 back x10 if you arent lumped into the wrong bucket by the staff...


edit---   totally depends on the numbers too...if your course saw a numbers drop and decided it was because they didnt use golf now ...started using gof now and saw the numbers return to a historically accurate number for that course....that is Golf now taking some of your market....

If your course simply started using golf now and saw a revenue increase due to more booked tee times. then i see the positive for the course....


I just doubt that golf now is creating new business.... I feel like they just grabbed a piece of the existing pie... and alot fo courses feel this way.. and they dont feel this way based on nothing.. has to be some fact out there to have it be such a wide spread opinion...   I also feel like its a trap whos door has shut... to opt out may well cause courses to loose their current standing in the market... because of the greed of the consumer... just food for thought next time you hear someone talking about "growing the game".....  taking some hands out of the till couldnt hurt..
Tipping and a coupon are not the same

27

#28 bladehunter

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Posted 14 November 2017 - 11:42 AM

View Postbamaslammer, on 14 November 2017 - 11:25 AM, said:

View Postbladehunter, on 14 November 2017 - 09:14 AM, said:

View Postbamaslammer, on 13 November 2017 - 10:23 PM, said:

View Postwkuo3, on 12 November 2017 - 12:09 PM, said:

The feeling I received throughout the years from using GolfNow booking is this....... The Staff of the golf courses ( managing pro or cashier ) did not receive the users of GolfNow very well.  Sometimes we got the feeling of being the beggar dealing with the Butler of a charity house.
^^^this^^^
EVERY time we play the hot deals, the guy goes out of his way to say they don't make any money off it. And we play there all the time without booking through gn.


well..... isnt it true ?    kind of like the people who dont tip  ( hint - a dollar isnt a tip)  at restaurants and complain about the service.... saying " we're regulars and they treat us this way"!    yep... regular______s....

im not trying to insult.... but you have to flip the coin around somtimes and see the other side....  if you feel good about using golf now for a place you  frequent then thats your deal...  I personally would not.... Maybe on a trip where i were staying and spending money on the lodging food etc... But never on a $39 tee time to save $10... Im not wealthy either.. But i find you get that $10 back x10 if you arent lumped into the wrong bucket by the staff...


edit---   totally depends on the numbers too...if your course saw a numbers drop and decided it was because they didnt use golf now ...started using gof now and saw the numbers return to a historically accurate number for that course....that is Golf now taking some of your market....

If your course simply started using golf now and saw a revenue increase due to more booked tee times. then i see the positive for the course....


I just doubt that golf now is creating new business.... I feel like they just grabbed a piece of the existing pie... and alot fo courses feel this way.. and they dont feel this way based on nothing.. has to be some fact out there to have it be such a wide spread opinion...   I also feel like its a trap whos door has shut... to opt out may well cause courses to loose their current standing in the market... because of the greed of the consumer... just food for thought next time you hear someone talking about "growing the game".....  taking some hands out of the till couldnt hurt..
Tipping and a coupon are not the same


True.  Not 100%.  But they both have roots in being a good customer who thinks about how they are looked at as a customer .  

I'm not meaning to attack you personally. Just trying to present the other side of the coin for the argument.


I don't think golfnow coupons are meant as customer appreciation tokens. But to attract new customers that might not otherwise try a place.  I talking about the guys who schedule their every week skins game around the coupon and come in to drink the free coffee and shag some range balls off the side of the practice tee for free. That's my experience with the coupon crowd.  

The guys claiming they feel like second class citizens when using the deals need to pay attention  to their spending habits at the club , etc.  
if you are regular at a course.  Never buy your clubs , balls gloves there etc and are using coupons. Well you are a second class customer.  That's the reality nobody wants to hear.  


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#29 brew4eagle

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Posted 14 November 2017 - 12:10 PM

I wasn't aware of the negative aspects of GolfNow for a course.  Good to know.  I've used GN a lot for the convenience.  I remember not too long ago when you used to have to call the course for a tee time.  The majority of the time the person on the phone would take forever to find an available time and wouldn't know what the greens fee was for that tee time, etc.  Booking on Golf Now was a godsend for eliminating that hassle.  But I'll be thinking twice now, particularly for my frequent plays.  I also don't like GN as it has gotten me in the habit of walking a lot less since the cart is always included.
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#30 bamaslammer

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Posted 14 November 2017 - 07:09 PM

View Postbladehunter, on 14 November 2017 - 11:42 AM, said:

View Postbamaslammer, on 14 November 2017 - 11:25 AM, said:

View Postbladehunter, on 14 November 2017 - 09:14 AM, said:

View Postbamaslammer, on 13 November 2017 - 10:23 PM, said:

View Postwkuo3, on 12 November 2017 - 12:09 PM, said:

The feeling I received throughout the years from using GolfNow booking is this....... The Staff of the golf courses ( managing pro or cashier ) did not receive the users of GolfNow very well.  Sometimes we got the feeling of being the beggar dealing with the Butler of a charity house.
^^^this^^^
EVERY time we play the hot deals, the guy goes out of his way to say they don't make any money off it. And we play there all the time without booking through gn.


well..... isnt it true ? kind of like the people who dont tip  ( hint - a dollar isnt a tip)  at restaurants and complain about the service.... saying " we're regulars and they treat us this way"! yep... regular______s....

im not trying to insult.... but you have to flip the coin around somtimes and see the other side....  if you feel good about using golf now for a place you  frequent then thats your deal...  I personally would not.... Maybe on a trip where i were staying and spending money on the lodging food etc... But never on a $39 tee time to save $10... Im not wealthy either.. But i find you get that $10 back x10 if you arent lumped into the wrong bucket by the staff...


edit---   totally depends on the numbers too...if your course saw a numbers drop and decided it was because they didnt use golf now ...started using gof now and saw the numbers return to a historically accurate number for that course....that is Golf now taking some of your market....

If your course simply started using golf now and saw a revenue increase due to more booked tee times. then i see the positive for the course....


I just doubt that golf now is creating new business.... I feel like they just grabbed a piece of the existing pie... and alot fo courses feel this way.. and they dont feel this way based on nothing.. has to be some fact out there to have it be such a wide spread opinion...   I also feel like its a trap whos door has shut... to opt out may well cause courses to loose their current standing in the market... because of the greed of the consumer... just food for thought next time you hear someone talking about "growing the game".....  taking some hands out of the till couldnt hurt..
Tipping and a coupon are not the same


True.  Not 100%.  But they both have roots in being a good customer who thinks about how they are looked at as a customer .  

I'm not meaning to attack you personally. Just trying to present the other side of the coin for the argument.


I don't think golfnow coupons are meant as customer appreciation tokens. But to attract new customers that might not otherwise try a place.  I talking about the guys who schedule their every week skins game around the coupon and come in to drink the free coffee and shag some range balls off the side of the practice tee for free. That's my experience with the coupon crowd.  

The guys claiming they feel like second class citizens when using the deals need to pay attention  to their spending habits at the club , etc.  
if you are regular at a course.  Never buy your clubs , balls gloves there etc and are using coupons. Well you are a second class customer.  That's the reality nobody wants to hear.  
Why would anyone be offended for being called a second class citizen? I apologize for us ragamuffins are taking up space in your perfect world.


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