I wish I could find a store that carried them. I have a hard time buying shoes that I can't try on. It seems I can wear a ten in one shoe, and an eleven in another, so I never buy shoes unless I try them.
They have a 30 day return with free shipping. After 30 and up to 90 you pay shipping. I have 18 pairs going all the way back to the first Trues. The last model I bought were the Gent Wingtips. I wear a 9.5 in all but the Protos (my favorite) and a 9 in those. Customer service has always been very helpful on the phone.