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Ping G400 Delivery Times


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#31 jongalt55

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Posted 13 August 2017 - 10:47 PM

Ordered 7/17. 10 degree LST, tour shaft. Originally quoted late August, now our pro is being told it won't ship until September. Yet others on this board seem to be receiving identical setups already. I really wish there was some better communication from Ping on why such a huge delay that a new release yields a month and a half shipping delay (and why some orders are getting filled while others apparently are not).


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#32 Pexeter

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Posted 14 August 2017 - 08:48 AM

Exactly, my LST shipped 25 days before my stated "ship date".  But the golf club I ordered through did mention 'they have 1st priority' with Ping (Ping uses them for HQ fittings)..I though that statement was crap and I still do, but you can't argue with results.  Now I just need my fairway and hybrids to fill out my bag from TGW.

Edited by Pexeter, 14 August 2017 - 08:49 AM.

Ping iBlade Irons 5-PW
Ping G400 LST Driver
Ping G400 3 Wood
Ping G400 3 & 4 Hybrid
Ping 50, 54, 58 Glide 2.0 Wedges
Scotty Cameron Golo S Putter
Bennington Quiet Organizer 9
Golfboard - Surf the Earth!

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#33 DenZ06

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Posted 14 August 2017 - 03:01 PM

Anyone starting to get their G400 fairway and hybrids that they have ordered??

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#34 pingman_24

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Posted 14 August 2017 - 03:41 PM

I have a 7 wood in order and no sign of it yet. Was hoping it would have shipped last Friday which would have meant a release day arrival but no luck. Almost given up hope of using it this season.
Ping G30 12 SFTec Tour 65
Ping G 5 Wood 17.5 Alta CB
Ping G400 9 Wood 23 Alta CB
Ping G25 27 Hybrid PWR 80
Ping G irons 7-LW TT XP95
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#35 Stetson

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Posted 14 August 2017 - 03:48 PM

I ordered mine a while back, was told it is bumped to September after initial quote of 8/17

Driver: Ping G400 (Tour AD IZ)
3w: Ping G400 SFT (Xtorsion Copperhead)
3H: Exotics EX10 19* (Recoil 680)
3i: Cobra King Utility 21* (Steelfiber 95)
4-P: Bridgestone J40 CB (Steelfiber 110)
Wedges: 51* Edel TRP, 55* Edel DVR, 60* Vokey Links K
Putter: Ping Nome TR

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#36 Stetson

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Posted 14 August 2017 - 05:48 PM

I really hope that I don't get screwed again but seems likely. I hold no grudge against folks that get their orders on time, but I'm going to be a full month behind on the driver order and perhaps 3 weeks on the fairway. Both ordered weeks before the official release date. Would really like if one of the two were to show up this week. Do not even care which lol
Driver: Ping G400 (Tour AD IZ)
3w: Ping G400 SFT (Xtorsion Copperhead)
3H: Exotics EX10 19* (Recoil 680)
3i: Cobra King Utility 21* (Steelfiber 95)
4-P: Bridgestone J40 CB (Steelfiber 110)
Wedges: 51* Edel TRP, 55* Edel DVR, 60* Vokey Links K
Putter: Ping Nome TR

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#37 vernon

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Posted 14 August 2017 - 08:17 PM

Ordered a 9 degree with X-torsion 60 in stiff flex on 14 July. Nothing yet.

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#38 gsbecker

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Posted 15 August 2017 - 09:59 AM

About two weeks on irons...
Stretch fairway  - week of 9/11
Hybrids - week of 8/28
apparently a shortage of tour shafts?

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#39 brent

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Posted 15 August 2017 - 11:24 AM

Still nothing for me.  Nice job PING, way to screw this release up horribly.

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#40 BlackM00Nlight

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Posted 15 August 2017 - 11:30 AM

View Postbrent, on 15 August 2017 - 11:24 AM, said:

Still nothing for me.  Nice job PING, way to screw this release up horribly.

I'd rather Ping have the gumption to delay and recall a faulty product than ship them out knowingly, make the consumer take time out of their day to ship it back if the fault is on their club, continue to wait the exact same amount of time, and finally get club in January instead of September like Ping is doing now.

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#41 Dave DFW

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Posted 15 August 2017 - 11:54 AM

View PostBlackM00Nlight, on 15 August 2017 - 11:30 AM, said:

View Postbrent, on 15 August 2017 - 11:24 AM, said:

Still nothing for me.  Nice job PING, way to screw this release up horribly.

I'd rather Ping have the gumption to delay and recall a faulty product than ship them out knowingly, make the consumer take time out of their day to ship it back if the fault is on their club, continue to wait the exact same amount of time, and finally get club in January instead of September like Ping is doing now.

Agreed.  I'm willing to wait.  Sometimes production runs get messed up.

What Ping have screwed up is communicating this to their customers.  Even the reps don't seem to have the full picture.

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#42 BlkNGld

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Posted 15 August 2017 - 12:21 PM

View PostDave DFW, on 15 August 2017 - 11:54 AM, said:

View PostBlackM00Nlight, on 15 August 2017 - 11:30 AM, said:

View Postbrent, on 15 August 2017 - 11:24 AM, said:

Still nothing for me.  Nice job PING, way to screw this release up horribly.

I'd rather Ping have the gumption to delay and recall a faulty product than ship them out knowingly, make the consumer take time out of their day to ship it back if the fault is on their club, continue to wait the exact same amount of time, and finally get club in January instead of September like Ping is doing now.

Agreed.  I'm willing to wait.  Sometimes production runs get messed up.

What Ping have screwed up is communicating this to their customers.  Even the reps don't seem to have the full picture.

I'd agree with this.

Stuff happens, but pre orders are useful in predicting interest, production runs, etc.    If Ping wants to be mum on what's going on that's their perogative, but they run the risk of customers not wanting to get burned on the next release, which will just exacerbate the problem.   There might be legal considerations as to how much they can say, but things are only going to get worse when retailers have floor space set aside for this stuff and all of the displays are empty.

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#43 jongalt55

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Posted 15 August 2017 - 12:27 PM

View PostBlackM00Nlight, on 15 August 2017 - 11:30 AM, said:

View Postbrent, on 15 August 2017 - 11:24 AM, said:

Still nothing for me.  Nice job PING, way to screw this release up horribly.

I'd rather Ping have the gumption to delay and recall a faulty product than ship them out knowingly, make the consumer take time out of their day to ship it back if the fault is on their club, continue to wait the exact same amount of time, and finally get club in January instead of September like Ping is doing now.

Yeah--that's great.  If it's true.  I appreciate it when a manufacturer proactively addresses issues.  But we don't know that is the reason for the delay because Ping hasn't said anything.  Everything we hear is back-channel rumor or speculation.  For all we know, Ping just didn't plan appropriately.  It would be nice if Ping could message the reason for the delay and how they are going about filling open orders.  It might help make some sense of why some people are getting clubs before others who ordered sooner and help those of us who are waiting understand why.

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#44 vallygolf

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Posted 15 August 2017 - 12:31 PM

Paced my order at a local golf shop a week and a half ago.  I was told it would be in mid september (G400 driver).  It arrived yesterday.  After reading this tread I feel for those who ordered awhile ago and still havent gotten the goods.  No doubt it has to do with me being in AZ.  I talk to one of the main ping logistics guys at this shop frequently, he is always in this store.  Best of luck, I hope it all ships soon.

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#45 ruffellprefley

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Posted 15 August 2017 - 12:53 PM

still waiting on my damn irons since July 20


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#46 gsbecker

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Posted 15 August 2017 - 01:54 PM

That's not good!
I ordered my iron set 8/2, and was told 7-10 working days, although, the guys at PGATSS said they were really busy, so they were not sure of that. I followed up recently and was told any day now...we'll see.
Always better to be up front, even if it is not the answer people  want to hear. I agree that Ping should put out a statement as to what is going on. Guys like me will probably not like the answer, but at least we would have a better understanding. Ping can't control delays and where the boat is, but they can control the spin. ( no pun intended!)

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#47 bmoores

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Posted 15 August 2017 - 02:08 PM

Mine showed up last Friday.
Ping G400 8.5* HZRDUS BLK
Adams Super LS XTD 13* Kuro Kage
Titleist 910H 17* Kai'Li
Titleist AP2 4-PW X100
Titleist SM5 50, SM6 Brushed Copper 54, 58
Nike Rors 006

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#48 4cowboys

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Posted 15 August 2017 - 04:30 PM

just curious, those who ordered irons, what shaft was it? I ordered a set of I e1's with the modus 3 105 on 8/2 and was told early to mid September, because the modus shaft was on backorder. anyone get similar dates with their iron order with these shafts?

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#49 ruffellprefley

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Posted 15 August 2017 - 04:55 PM

View Post4cowboys, on 15 August 2017 - 04:30 PM, said:

just curious, those who ordered irons, what shaft was it? I ordered a set of I e1's with the modus 3 105 on 8/2 and was told early to mid September, because the modus shaft was on backorder. anyone get similar dates with their iron order with these shafts?

Kbs tour

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#50 vernon

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Posted 15 August 2017 - 06:26 PM

Personally, I don't even care why.

I'm just curious as to when.

I've played Ping stuff for the most part for 35+ years and ain't mad about anything.  Stuff happens.

That doesn't mean I'm not a little anxious but I don't think that Ping owes me anything in the way of an explantation.  I was never provided a delivery date and didn't really expect one.

Doesn't stop me from peering out on the front porch a few times a day though.


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#51 ruffellprefley

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Posted 15 August 2017 - 06:50 PM

View Postruffellprefley, on 15 August 2017 - 04:55 PM, said:

View Post4cowboys, on 15 August 2017 - 04:30 PM, said:

just curious, those who ordered irons, what shaft was it? I ordered a set of I e1's with the modus 3 105 on 8/2 and was told early to mid September, because the modus shaft was on backorder. anyone get similar dates with their iron order with these shafts?

Kbs tour

finally got word that they shipped today and should be to my fitter thursday or friday

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#52 boycer11

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Posted 15 August 2017 - 09:32 PM

My g400 hybrid came in today. Now just waiting on the 5 wood.
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#53 gsbecker

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Posted 16 August 2017 - 08:45 AM

My iron set was ordered with the AWT shafts, stiff flex...green dot, cushin insert. Ordered two weeks ago as of today...

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#54 igman

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Posted 16 August 2017 - 08:57 AM

I just received an email from my shop saying my driver arrived. G400 10* LST with GD TP shaft. Of course, I'm out of town for a couple days but quite pleased that it came in. I ordered it on 7/16.

Edited by igman, 16 August 2017 - 08:58 AM.


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#55 Stetson

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Posted 16 August 2017 - 09:27 AM

I need to hide this thread so I do not click into to, restraint isn't my strongest trait

Driver: Ping G400 (Tour AD IZ)
3w: Ping G400 SFT (Xtorsion Copperhead)
3H: Exotics EX10 19* (Recoil 680)
3i: Cobra King Utility 21* (Steelfiber 95)
4-P: Bridgestone J40 CB (Steelfiber 110)
Wedges: 51* Edel TRP, 55* Edel DVR, 60* Vokey Links K
Putter: Ping Nome TR

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#56 gsbecker

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Posted 16 August 2017 - 12:43 PM

Update on Irons...
They have shipped!
Probably will not get them until Saturday or Monday at this point, but at least they are on their way.

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#57 TheKrushh

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Posted 16 August 2017 - 01:15 PM

This is crazy. I'm in Denver and called PGAtour SS to see if they had any of the LS Tec heads (i'm using the same shaft from my G). They said they were on backorder which follows what saw on here. I then called golf galaxy and the guys said that for sure they had them. I thought it must have been a mistake but I went last night and they had 4 or 5 just sitting on the shelves. Seems odd.

The 10 LSTec head with my ADGP 7XX  was about a 5 yards longer and definitely straighter in a 10 ball test. I'll check on course this weekend.
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#58 PaulCar65

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Posted 16 August 2017 - 04:57 PM

Just ordered a 10* LS with the X-Torsion 60s from a Golf Course and was told it was back ordered until October. Hopefully it was Ping hedging their bets and it comes in earlier.

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#59 vernon

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Posted 17 August 2017 - 10:15 AM

View Postvernon, on 15 August 2017 - 06:26 PM, said:

Personally, I don't even care why.

I'm just curious as to when.

I've played Ping stuff for the most part for 35+ years and ain't mad about anything.  Stuff happens.

That doesn't mean I'm not a little anxious but I don't think that Ping owes me anything in the way of an explantation.  I was never provided a delivery date and didn't really expect one.

Doesn't stop me from peering out on the front porch a few times a day though.

Well, I just got off the phone with my guy who said he couldn't believe I didn't have it yet.  He called Ping and apparently the order was lost in processing and they have no record of it even being place.

Anyways, they are "rushing" the order and say I should have it in ten days.

Wish I hadn't been so patient and had checked earlier though.............

Oh well.  You have to expect a few losses in a big operation!

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#60 Stetson

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Posted 17 August 2017 - 10:24 AM

Just got word my fairway was pushed back again, from 8/17, to 9/4 and now 9/18....

Sigh

Driver: Ping G400 (Tour AD IZ)
3w: Ping G400 SFT (Xtorsion Copperhead)
3H: Exotics EX10 19* (Recoil 680)
3i: Cobra King Utility 21* (Steelfiber 95)
4-P: Bridgestone J40 CB (Steelfiber 110)
Wedges: 51* Edel TRP, 55* Edel DVR, 60* Vokey Links K
Putter: Ping Nome TR

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