Shot Scope V2 - GPS Watch with Tracking
Posted 12 October 2017 - 01:06 PM
This is not the email we were expecting to send out today and we apologize profusely.
Your final payment email was scheduled to be sent at 5pm this evening. Unfortunately, we have had to pause this following a development at our manufacturing facility this afternoon.
We have manufactured all V2 bands and the digitally printed screens were delivered to our manufacturing partners at 1pm BST today. This is the last process on the manufacturing line before the product is shipped. Unfortunately, on receipt of these screens it became apparent that these were not of the quality required and therefore none of the screens are fit for use. We have enclosed an image of manufactured bands and an example of the screen quality which we received this afternoon. The team are now working to rectify the screen issue so that the bands can be completed and shipped.
Posted 13 October 2017 - 09:25 AM
Posted 13 October 2017 - 10:27 AM
The team were incredibly disappointed when we found out about the issue yesterday (there was no fore warning) and we can only apologize to all of our customers. If you haven't seen the images, they are on the Shot Scope Facebook page.
Turtlesvs, we have to get new screens and have them printed correctly. We had to put out a date yesterday, having spoken to our manufacturing partners today we hope to pull this date forward if we can. As ever we will make sure to keep everyone informed.
We have completed our testing of V2, the upgraded apps were all ready on time and this was the last manufacturing process. It was very unfortunate but the response from our pre-orderers has been tremendous and they will be rewarded with what is a fantastic product. On the software side the delay will allow the team to focus on some additional features and hopefully have them released on/around when V2 is shipped.
Posted 15 October 2017 - 09:37 AM
Edited by Kimjungillest, 15 October 2017 - 04:01 PM.
Posted 15 October 2017 - 11:42 AM
Posted 16 October 2017 - 04:54 AM
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users