So yesterday a couple of buddies and I made what is becoming an annual pilgrimmage. We get up real early and drive from London, Ontario well into Michigan to tee off early so that we can grab a second 18 at a relatively nearby course as well on the way home.

Last year, when we did this, we went on a Tuesday, only to arrive and find out that their range was closed on Tuesdays for cutting. OK, fine. But a tough course after 2 1/2 hours in a car can really frustrate you if you can't warm up first. So this year we make the plan for a Wednesday. When I called to book the tee time, I specifically asked, "You cut your range on Tuesdays, and it is open on Wednesdays, correct?" I was told yes.

So we get there yesterday, and ask for a bucket of balls, and get told, "Sorry, the range is closed for cutting." I politely tell the girl that when I called, I was told specifically that Tuesday is the cutting day. She replied with "I think we have only cut once on Tuesday this season....it's normally Wednesday. Sorry." Sorry?? Needless to say I was absolutely livid, even moreso when the first three holes I either lost golf balls or almost lost golf balls off the tee because I had no idea how I was swinging the club yet.

What would you guys do? I don't want to name names(yet). I can write off last year because I didn't ask the question. I asked the question this time. Given how I have been following the forecast for Wednesday, I know just exactly how much weather has impacted the previous days--zero!

We did not have the chance to speak to the management after the round, because it ended up being a 5 hour round and we had to leave to make the tee time at the other course. I am sending an email, but am not sure where the line is. I have been told at times I overreact to things, but I also think given this is a service business, what happened yesterday does not consititute "***** happens." A cart breaking down on the course would be that. Thoughts?

it's just a range.. overeaction in my book. I've gone to plenty upscale courses and showed up with the range closed. S*** happens

You aren't serious. Yes you are well over the top.

no big deal its just the range and 2-1/2 hours in a car isnt that bad, last minute road trips from nyc to ocean city (3-4 hours) or myrtle beach (10-11 hours) are long rides and most of the time we didnt even have time to hit the range before our tee time

I can understand being disappointed but tee it up, let it fly and enjoy the round.......

Try going on Thursday next year.

The guy I went with last year said that same thing when we walked out of the shop. Mad as I was, I just about busted a gut when he said that.