QUOTE (avg_joseph @ Dec 8 2008, 08:03 PM)

QUOTE (italianstallion @ Dec 8 2008, 07:06 PM)

Then you get people yelling at you all day on the first tee wondering why their tee time at 12 noon is affected by a frost delay that ended at 10am.
I think as long as you are consistent with your policy then you don't have issues... I worked at a course where we wiped tee times... we worked very hard to educate the membership to make later tee times... I personally think it is more fair to cancel a groups' time that insists on playing at 7 AM in 30 degree weather than to push a group back that is responsible enough to wait to keep the course in good shape.
If we ever had about a 2 hour delay we would usually do split tees and let the earlier groups get at least nine holes in and then get worked back in on the turn... it becomes a headache when you get the 3-4 hour delays....
We are an upscale public course. Out of the first 10 groups to go off at least 5 of those groups are members, so we can't just say "We're canceling your tee time."
Frost season is obviously in the fall here (upstate NY) and its really only a problem for the month of October on the weekends. We still have a packed weekend tee sheet up until noon and we're still charging full till, so turning away paying customers isn't really an option either. On the weekdays its never busy in the fall (and there's no leagues in the afternoons) so its just a waiting game and not a big deal then.
Its definitely a tough balance though. I have stated our policy, and for the most part people understand it (just stating my frustration with those who don't). However, turing away that group that has shown up for their 7 AM tee time is the worst thing you can do in my opinion.
QUOTE (FlyFish @ Dec 8 2008, 10:44 PM)

How common is shotgun start for frost delay? It seems to me like more courses should do this - especially when the courses doesn't open up until 10:00 AM or later.
Fall is our outing season, so shotguns are scheduled until around 10am, so even if there is a hard frost that lasts until 10:30 everyone is good to go without much complaining.