xplyboy
Mar 16 2008, 02:27 PM
Hey guys,
Was just taking opinions on an incident we had yesterday on if I should let it go or call and complain.
My friends and I were playing in a charity golf tournament at a course. We were having a great time and bought 3-4 rounds of drinks from the beverage cart woman. I say woman because she was an older woman. Now each rounds were about $40-50(bloody mary's, gin/tonic, etc.). We tipped her very well. Well the last order was for $40 and my friend was paying for this round. While we all were getting our drinks, my friend gave her $5 tip on the bill of $40 and she then said in front of us all to my friend that " your friends tip me better than you".
Now I was appalled! My friend was embarrassed, I was embarrassed, and all of my friends were embarrassed. We couldn't believe that she would say that! He pulled out a few more dollars to give to her but we tried to take it back but he wouldn't let us.
This incident peeved me and my cart partner for the rest of the day. She already was tipped well from our previous rounds of drinks and I can't believe she mentioned anything in the last round!
Now, should I call the course and complain or just let it go?
thanks for the reply.
Grum
Mar 16 2008, 02:33 PM
I'd complain, thats basically coming down to heckling for more money, which is a BIG no no.
wagsgt
Mar 16 2008, 02:34 PM
I would, thats horrible I would have been pissed and said something to her right then.
mat562
Mar 16 2008, 02:40 PM
I feel a witty riposte would have been in order...
And then forget about it IMO.
SwingMan
Mar 16 2008, 02:59 PM
Forget it.
Tell your friend to tip a cart woman more than 10% if the drinks are decent.
joe perry
Mar 16 2008, 03:15 PM
when you say older woman - was she kind of like this ? .....
http://www.youtube.com/watch?v=nYV2uiKsWCci agree with buck maybe only a quarter was all she deserved
bheck23
Mar 16 2008, 03:29 PM
I would call. If a member came in at my club and complained I would deal with it. Did she work for the course or the charity? Let us know what happens.
thenewbie
Mar 16 2008, 03:34 PM
QUOTE(SwingMan @ Mar 16 2008, 02:59 PM)

Forget it.
Tell your friend to tip a cart woman more than 10% if the drinks are decent.
really? he gave her $5 on a $40 bill. sure you don't want to rethink your math, because he DID give her more than 10%.
as a former waiter, I know how important tips are. metioning it to your customers, however, is NOT COOL. I would DEFINETLY call. leave it up to the management as to whether its a "big deal" or not.
xplyboy
Mar 16 2008, 03:44 PM
QUOTE(bheck23 @ Mar 16 2008, 04:29 PM)

I would call. If a member came in at my club and complained I would deal with it. Did she work for the course or the charity? Let us know what happens.
She worked for the course. I'm going to get everyone's opinion then I'll decide what I'll do. Sounds like majority say to call and complain. Maybe I'll call on Monday when it's less busy at the course but I'll let you know how they respond.
I don't want anyone to think I'm wanting anything free here. I just want the managers to talk to the lady so she doesn't pull this on anyone else.
Lngnokr71
Mar 16 2008, 03:46 PM
Let it go, you were probably too drunk to realize she was joking.....
SwingMan
Mar 16 2008, 03:53 PM
QUOTE(thenewbie @ Mar 16 2008, 03:34 PM)

QUOTE(SwingMan @ Mar 16 2008, 02:59 PM)

Forget it.
Tell your friend to tip a cart woman more than 10% if the drinks are decent.
really? he gave her $5 on a $40 bill. sure you don't want to rethink your math, because he DID give her more than 10%.
as a former waiter, I know how important tips are. metioning it to your customers, however, is NOT COOL. I would DEFINETLY call. leave it up to the management as to whether its a "big deal" or not.
OK -- he gave her freakin 12.5%.
Gheesh --
If your friend was as good at numbers as you were, we wouldn't be having this conversation.
Talk about defensive!
She should have kept her mouth shut since she probably made a fistful with you and your other friends.
Do what you want -- why ask!
Be a man and do what you think is right. Don't ask us.
xplyboy
Mar 16 2008, 04:10 PM
QUOTE(SwingMan @ Mar 16 2008, 04:53 PM)

QUOTE(thenewbie @ Mar 16 2008, 03:34 PM)

QUOTE(SwingMan @ Mar 16 2008, 02:59 PM)

Forget it.
Tell your friend to tip a cart woman more than 10% if the drinks are decent.
really? he gave her $5 on a $40 bill. sure you don't want to rethink your math, because he DID give her more than 10%.
as a former waiter, I know how important tips are. metioning it to your customers, however, is NOT COOL. I would DEFINETLY call. leave it up to the management as to whether its a "big deal" or not.
OK -- he gave her freakin 12.5%.
Gheesh --
If your friend was as good at numbers as you were, we wouldn't be having this conversation.
Talk about defensive!
She should have kept her mouth shut since she probably made a fistful with you and your other friends.
Do what you want -- why ask!
Be a man and do what you think is right. Don't ask us.
Ok buddy, you're responding to someone else. Different person than me, the OP.
thenewbie
Mar 16 2008, 04:19 PM
yeah, I'm not the OP.
but I'm wondering why you would say what she did is OK, then tell the OP to tell his buddy to do exactly what he already did. doesn't make sense.
. . .and I just finished spending a year working for nothing but tips. sometimes I got stiffed, sometimes I got more than I deserved. the former happened far more often. that being said, I still would NEVER say anything like she said to a paying customer. she works in customer service. her job isn't to type memo's, or crunch numbers, her job is to serve the customer. that service isn't just about making drinks, its also about making sure that the customer has a good time.
Bomb and Gouge
Mar 16 2008, 04:39 PM
Who cares!? She's a beverage cart woman...don't let her get in your head.
There are many beer girls around here who have no manners and big mouths. I don't let it get to me. After all, they have to deal w/ jackass golfers daily!
larrybud
Mar 16 2008, 04:53 PM
QUOTE(xplyboy @ Mar 16 2008, 03:27 PM)

Now each rounds were about $40-50(bloody mary's, gin/tonic, etc.). We tipped her very well. Well the last order was for $40 and my friends was paying for this round. While we all were getting our drinks, my friend gave her $5 tip on the bill of $40 and she then said in front of us all to my friend that " your friends tip me better than you".
Well, was she right?
mat562
Mar 16 2008, 04:56 PM
Probably not.
But if the worst thing that happens to me all year is I get a sarcastic comment from someone selling me a drink, I'll be counting myself lucky to be honest.
mjtoal
Mar 16 2008, 04:58 PM
Get on with your life. Be grateful you were playing golf not serving on a cart.
frozen_rope
Mar 16 2008, 05:00 PM
If cart woman said that to me I would have asked her to give me back the tip.
QUOTE(xplyboy @ Mar 16 2008, 02:27 PM)

Hey guys,
Was just taking opinions on an incident we had yesterday on if I should let it go or call and complain.
My friends and I were playing in a charity golf tournament at a course. We were having a great time and bought 3-4 rounds of drinks from the beverage cart woman. I say woman because she was an older woman. Now each rounds were about $40-50(bloody mary's, gin/tonic, etc.). We tipped her very well. Well the last order was for $40 and my friends was paying for this round. While we all were getting our drinks, my friend gave her $5 tip on the bill of $40 and she then said in front of us all to my friend that " your friends tip me better than you".
Now I was appalled! My friend was embarrassed, I was embarrassed, and all of my friends were embarrassed. We couldn't believe that she would say that! He pulled out a few more dollars to give to her but we tried to take it back but he wouldn't let us.
This incident peeved me and my cart partner for the rest of the day. She already was tipped well from our previous rounds of drinks and I can't believe she mentioned anything in the last round!
Now, should I call the course and complain or just let it go?
thanks for the reply.
xplyboy
Mar 16 2008, 05:18 PM
QUOTE(larrybud @ Mar 16 2008, 05:53 PM)

QUOTE(xplyboy @ Mar 16 2008, 03:27 PM)

Now each rounds were about $40-50(bloody mary's, gin/tonic, etc.). We tipped her very well. Well the last order was for $40 and my friends was paying for this round. While we all were getting our drinks, my friend gave her $5 tip on the bill of $40 and she then said in front of us all to my friend that " your friends tip me better than you".
Well, was she right?
Do you tell a woman she looks fat when not asked?
Some things you should never say.
But again, she should have not said anything especially when she's made plenty from us throughout the day. When I paid, the tab was $48, I gave her $60.
jacksonlui
Mar 16 2008, 05:35 PM
i would've taken the tip back and tipped her nothing. the drinks are already overpriced, what's the proper tipping etiquette? tip them every time you buy something or once for the round, etc...?
i'd definitely call the course and let them know, she's just going to do it to someone else. if it's an isolated incident, the course will just let it slide.
Desert Golf
Mar 16 2008, 06:44 PM
QUOTE(mat562 @ Mar 16 2008, 12:40 PM)

I feel a witty riposte would have been in order...
And then forget about it IMO.
My english vocabulary always increases when I read Matt's posts.
Or, to quote Lucille Ball, "I don't understand english, I'm an American"
FlyFish
Mar 16 2008, 07:06 PM
Did she accept the extra tip money? If so, she wasn't joking. If I was the General Manager I'd remove her from any customer service position.
My personal experience is that members do not want an older woman (or any man) running the beverage cart anyways.
4thdegree
Mar 16 2008, 08:06 PM
Just curious...If she she had been young and well built instead of older, would this thread have ever been started?
somehow, I think not.
BILL12x
Mar 17 2008, 06:00 AM
At many clubs, gratuity is already added into the bill. Our cart girls get 18.5% gratuity on every sale. Most guests or resort people don't know that and tip her another 10%-20%.
I think I'm going to quit playing golf and become a cart girl in my next life!
philfan316
Mar 17 2008, 07:42 AM
Here is my favorite cart girl story.
I am in college and I play at a course that is located by another college, so the cart girls are young and hot, (most times). Basically, it is apart of the course's reputation and I would do it too if I owned the course.
I playing with a 2 older guys, in their late 30's and they are pretty good golfers, so we are betting. We are on #7 and the cart girl comes out of the woods and is waiting for us. From the green, she looked hot. All white outfit, very tight, very good. Basically, the subconcious checklist runs through the head as we get closer. Shorter than me, blond highlights, nice boobs, tan.
As I get back to my cart, I reach for my wallet and one of the guys offers to buy drinks, out loud so the cart girl can hear him. Oooh, so impressive. So, I leave my wallet in my bag like every time this scenario happens. This guy is really pathetic and actually makes a pass at this girl by making stupid comments to his friend, and not really ever acknowledging her. (This actually helps my cause later on) He basically says something to the effect of
"Hey Mark, you should of wore all white today with this heat, but you wouldn't look as good as her."
The cart girl laughs it off, and I make eye-contact with her and I give her a shagrin to remove myself from any agreement with his comment. Deep down she knows she looks hot, and she knows that is exactly what I am thinking anyway. So I am being, ya know, cute when I don't really have to be.
So the d-bags pay for my Ice Tea, and they leave to get in there cart. I decide I want pretzels, not because I'm hungry, but because right now. I have two goals. To shoot par on this track and to try and get this cart girl. Most likely, she has a boyfriend, but ya never know.
I ask if she has pretzels and I can tell she is shy, which is good because I am kind of shy. She is fumbling, which is good. She then says she doesn't have any left, but clearly, there is a bag through the clear door. I decide to tell her I think there is a bag right there and she is embarrassed she didn't see them.
Right Now, I feel as cool as Maverick in Top Gun. She won't make eye contact and I am loving it. She says they are 1.50 and I give her a 5 dollar bill and say I am all set. She says are you sure? And I say, (proudly learned from my uncle)
"Yeah, that's for the next time around." An indirect way of wanting her to come back.
She finds it clever, (thank god) and she does that one thing that literally guarantees that she wants it real bad. Right before she drives away, she gives me that little, subtle sexy smile that only a girl like her could give and that validates that we both know what is going on. We are both in the MFZ, the Major Flirtation Zone.
So, I drive off and catch up with the d-bags I am playing with. 6 more holes go by and here she comes again. So the other d-bag offers to buy this time around and the cart girl says,
"He's already covered from the last time." Signaling to me, with a smile.
The d-bag was confused to say the least. They got there stuff and drove off to the next hole. I made small talk and initiated some conversation about where she went to college and we talked for about 3 mins. It was nice and the lock was this transaction we made,
Cart Girl - "Where do you go to school?"
Me - "I go to NU, 40 mins away from here."
Cart Girl - "Really, I am going to a party there tonight."
Me - "Where is this party?"
Cart Girl - "A guy named Jerry is having some people over to his apartment on campus."
Me - "He is my RA and I will be there too. I guess we would have met, even if I didn't play golf today."
Cart Girl - "So, I will see you there tonight."
Me - "Yeah, I'm looking forward to it."
Then, she made some comment about how the d-bags didn't tip her as I was leaving and I agreed with her that they were jerks.
So, we finished our round and when I was sitting in the clubhouse with the d-bags, I saw her walking around the bar area. I got up and went over to the bar. I put the 20 dollar bill that I won from the d-bags in a bar napkin and wrote on it "For the next time around". I then gave it to the other bartender to give to her when she came back.
Later that night at the party, she thanked me. In many ways.
SwingMan
Mar 17 2008, 09:13 AM
That's a thread ender!
Spidy
Mar 17 2008, 09:51 AM
Sorry this person was sarcastic on your behalf....But I would let it go, at least you get to Golf... and philfan316 are we going to see the rest of that Story in Dear Penthouse?... (j/k)
mat562
Mar 17 2008, 10:01 AM
philfan
A charming story to be sure, but I can't help feeling disappointed with the ending - I was expecting and hoping to see some photos of the wedding on a Hawaiian beach and some snaps of the first-born...
ebenn
Mar 17 2008, 10:43 AM
"I playing with a 2 older guys, in their late 30's and ...."
Great story...but F%$K You on the age comment!!
philfan316
Mar 17 2008, 01:50 PM
QUOTE(SwingMan @ Mar 17 2008, 10:13 AM)

That's a thread ender!
Hell yeah it is.
QUOTE(Spidy @ Mar 17 2008, 10:51 AM)

Sorry this person was sarcastic on your behalf....But I would let it go, at least you get to Golf... and philfan316 are we going to see the rest of that Story in Dear Penthouse?... (j/k)
If I ever became a famous tour pro and did a Playboy Interview, this story would be in there.
QUOTE(mat562 @ Mar 17 2008, 11:01 AM)

philfan
A charming story to be sure, but I can't help feeling disappointed with the ending - I was expecting and hoping to see some photos of the wedding on a Hawaiian beach and some snaps of the first-born...

Like my uncle once told me "Put a helmet on that soldier and if you don't, take a good, long pee after she leaves."
QUOTE(ebenn @ Mar 17 2008, 11:43 AM)

"I playing with a 2 older guys, in their late 30's and ...."
Great story...but F%$K You on the age comment!!

I'll be there one day.
The Ultimate Spin
Mar 17 2008, 01:54 PM
i wouldn't call her out, but i would NEVER give her a tip ever again
xplyboy
Mar 17 2008, 01:59 PM
QUOTE(FlyFish @ Mar 16 2008, 08:06 PM)

Did she accept the extra tip money? If so, she wasn't joking. If I was the General Manager I'd remove her from any customer service position.
My personal experience is that members do not want an older woman (or any man) running the beverage cart anyways.
Yes she did take the extra money. We tried to stop him from giving her more cause we were pissed but he stopped us. Guess he was just too embarrassed.
xplyboy
Mar 17 2008, 02:04 PM
QUOTE(4thdegree @ Mar 16 2008, 09:06 PM)

Just curious...If she she had been young and well built instead of older, would this thread have ever been started?
somehow, I think not.
Actually, yes this thread would still have come up. Her age/looks had nothing to do with anything. If it had, we wouldn't have tipped her generously on all the previous round. The fact that she made plenty from us already, I would say about $40 in tips previous to this incident ( the time I paid, the bill was $48, I gave her $60), she should have not said anything at all when my friend tipped her $5 on $40.
xplyboy
Mar 17 2008, 02:09 PM
Ooops, I hadn't read the thread ender b4 I posted the other two, no worries, it's over.
stevestrike
Mar 20 2008, 09:32 PM
Keep in mind that if you do complain to the right person, she may lose her job. For me, I don't want to be a part of that for something so minor.
Wsc04forever
Jun 9 2008, 09:36 PM
QUOTE(stevestrike @ Mar 20 2008, 10:32 PM)

Keep in mind that if you do complain to the right person, she may lose her job. For me, I don't want to be a part of that for something so minor.
i was thinkin the same thing, i know it sucks, but you might want to let it slide
S70B
Jun 9 2008, 09:49 PM
Greed is most of the time, the ultimate undoing of all things good...whether it means losing your job or not.
Report. If not, she'll get bolder as the days go by and bring a bad reputation to the club.
labillyboy
Jun 9 2008, 10:12 PM
That was TACKY on her part.
Since you didn't handle it there and then, calling the GM at the course days later isn't going to do much he's just going to think that you are kind of... uh uh uh what's the word.... ah yes... "whimpy?"
I would hate to think of what would have been said to her if that was my normal group... wow!
At this point forget about it, next time tell her right then and there what you think about it. Keep in mind you probably won't get another drink the rest of the round... (six pack on ice time).
Oh and for the young Playboy... I snagged cart girls well into my 30's (until marriage put an end to that kind of thing)
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