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The Callaway ball plant: A legacy rooted in innovation

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A little over two years ago, I had the opportunity to visit the Callaway golf ball plant in Chicopee, Massachusetts (GolfWRX behind the scenes at the Callaway ball plant). It gave me the chance to take a deep dive into the history of not just the physical structure that is the plant but a look into the people and the machines that work to produce Callaway’s tour line of golf balls.

The one thing that stood out during that visit beyond the massive scale of the operation was the people and the pride they have in producing something in the United States for golfers to enjoy.

Chicopee & Spalding Manufacturing History

The ball plant and surrounding area where it is located is rich in manufacturing history dating back to the American revolutionary war, and the facade of the historical red brick building in Chicopee has remained mostly unchanged since it was the original Spalding manufacturing plant dating all the way back to the late 1800s. It was during this time in history when the plant produced baseballs, gloves, footballs, basketballs, tennis rackets, persimmon woods, irons—and of course golf balls, starting in 1896.

A lot of innovations relating to various sports have occurred inside of these walls and the funny thing is, Callaway’s marketing slogan for Chrome Soft— “The ball that changed the ball” could apply to a multitude of sports including:

  • Baseball – since Spalding developed the first Major League ball to become the official baseball of the National League in 1876.
  • Football – with Spalding creating the first American football with a material and workmanship guarantee in 1887.
  • Basketball – since Dr. James Naismith (Canadian—just wanted to get that in there—Go Raptors!) had the Spalding company develop the official basketball in 1894.

It is now 2020, and in the same building where all of these sporting innovations have taken place, an innovation of a new kind is underway because the ball plant has undergone multiple renovations and upgrades since 2018. Callaway has invested over $50 million in capital upgrades in order to increase quality control—and the ability to manufacture the newest Chrome Soft and Chrome Soft X balls to the highest level.

Investment in innovation

Although the plant has always operated to the highest possible level of quality control when it comes to balls, Callaway has admitted that, before 2018, there were some small holes in the production process that prevented them from reaching their potential as far as production standards go. The biggest consistency issues revolved around polymer compound mixing and the centeredness of the cores in dual-core golf balls. These weren’t wide-sweeping issues but they were enough of a problem, Callaway knew they needed to be addressed as quickly as possible, especially if they wanted to continue to innovate in the competitive golf ball market.

In an effort to not just be equal to the competition but to surpass them, the initial investment was in state-of-the-art machines that could take and process 3D X-Ray to measure ball construction and the core centeredness of every single ball. It is during this automated process, that if any ball shows an issue, then it is removed from the final stages of production and will never find its way into a golfer’s bag.

The biggest investment though came in the form of an all-new synthetic polymer mixer allowing Callaway engineers and plant staff to monitor parts of the process with a level of precision that they never could before. Now, if it wasn’t obvious by the pictures, this is not the type of machine that you can just pick up at a local “golf ball plant supply store”— these types of mixers are multiple stories high and offer the same type of precision you would find in the medical industry.

When it comes to the unassuming red brick building, it’s what’s inside that counts. And speaking of “inside,” Callaway engineers are now able to precisely control all of the compounds that go into producing golf ball cores. With the state-of-the-art mixer now in place on the factory floor, from the very start of production through to the final packaging, every Callaway ball is manufactured to the highest level of quality available in the industry.

The state of the art mixer now in place on the factory floor means that from the very start of production through to the final packaging, every Callaway ball is manufactured to the highest level of quality available in the industry.

Technology on the inside and outside

The other part of the plant that continues to see large investments is the Truvis and Triple Track printing area. As we touched on in the original piece, what was perceived by many to at first be a bit of a gimmick, including some of Callaway’s own employees, has proven to be an absolute slam dunk. The pentagon pattern provides a tangible benefit by creating an optical illusion that makes the ball look bigger and also gives visual feedback for short game shots and putting. If you haven’t tried chipping around a green with a Truvis ball, I highly suggest it—you can actually see how much difference in spin you create hitting various shots.

What started as a toe-dip with one machine has turned into an area of the plant with more than a dozen, with Callaway also producing Truvis balls with custom colors and logos.

What followed Truvis was the development of Callaway Triple Track, which is three high-resolution parallel lines printed onto the golf ball to help with alignment. It would not have been possible to print this alignment tool without the machines that were developed to precisely print the Truvis patterns. Triple Track has been so popular and effective for golfers that this year, Callaway even introduced the alignment tool onto a number of their Stroke Lab putter models.

Odyssey Stroke Lab 2-Ball with Triple Track

If history is any indication, this investment will continue to push golf ball innovation for Callaway, as well as continue to build on the strong legacy of proud American manufacturing in Chicopee, Massachusetts. To take an inside look inside of the newly renovated plant, as well as get a deeper understanding of the history and the people behind Callaway golf balls, check out their mini-documentary below.

The Ball that Changed a Town

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Ryan Barath is a club-fitter & master club builder with more than 17 years of experience working with golfers of all skill levels, including PGA Tour players. He is the former Build Shop Manager & Social Media Coordinator for Modern Golf. He now works independently from his home shop and is a member of advisory panels to a select number of golf equipment manufacturers. You can find Ryan on Twitter and Instagram where he's always willing to chat golf, and share his passion for club building, course architecture and wedge grinding.

8 Comments

8 Comments

  1. Pingback: Callaway Chrome Soft: Building a better golf ball – GolfWRX

  2. Paul Runyan

    Aug 7, 2020 at 12:11 pm

    Call -a- way we’re always a little off in QC.

    I bought a dozen and the seam was not finished and stuck out about an 1/8 of an inch around the call. I can’t believe those actually made it out the door! Unbelievable!!

  3. joe

    Aug 5, 2020 at 11:13 am

    your point being?

  4. Dave

    Aug 5, 2020 at 10:14 am

    I’ve been playing the Chromesoft triple track this season and I absolutely love it. Long off the tee and mid irons and performs extremely well from 140-in.

  5. Reid Thompson

    Aug 5, 2020 at 9:58 am

    Highest possible level of QC….. hahaha

  6. Boydenit

    Aug 5, 2020 at 9:20 am

    Is this the same plant that made all those Callaway balls that were “Off”

    • Hpw

      Aug 5, 2020 at 5:55 pm

      Yes, troll. It is the same plant. They’ve updated the equipment to make sure of the quality of the product. Did you actually read the articles?

      • Tigergor

        Aug 6, 2020 at 6:35 am

        If this promotional advert says so, it must be true!

        Then again, go cut open a few balls and see what you find!

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Equipment

Coolest thing for sale in the GolfWRX Classifieds (4/18/24): Ping PLD Limited Anser – 1988 Open Championship – #2 of only 88 Made

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At GolfWRX, we are a community of like-minded individuals that all experience and express our enjoyment of the game in many ways.

It’s that sense of community that drives day-to-day interactions in the forums on topics that range from best driver to what marker you use to mark your ball. It even allows us to share another thing we all love – buying and selling equipment.

Currently, in our GolfWRX buy/sell/trade (BST) forum, there is a listing for a Ping PLD Limited Anser – 1988 Open Championship – #2 of only 88 Made.

From the seller: (@DLong72): “Ping PLD Limited Anser – 1988 Open Championship – #2 of only 88 Made. ?: $1150. ?? 100% milled collectors item from the limited releases commemorating when Ping putters won every major in 1988 (88 putters made). This was the model Seve Ballesteros used to win the 1988 Open Championship. Condition is brand new, never gamed, everything is in the original packaging as it came. Putter features the iconic sound slot.

Specs/ Additional Details

-100% Milled, Aluminum/Bronze Alloy (310g)

-Original Anser Design

-PING PP58 Grip

-Putter is built to standard specs.”

To check out the full listing in our BST forum, head through the link: Ping PLD Limited Anser – 1988 Open Championship – #2 of only 88 Made

This is the most impressive current listing from the GolfWRX BST, and if you are curious about the rules to participate in the BST Forum you can check them out here: GolfWRX BST Rules

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Inside Collin Morikawa’s recent golf ball, driver, 3-wood, and “Proto” iron changes

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As you probably know by now, Collin Morikawa switched putters after the first round of The Masters, and he ultimately went on to finish T3.

The putter was far from the only change he made last week, however, and his bag is continuing to change this week at the 2024 RBC Heritage.

On the range of The Masters, Morikawa worked closely with Adrian Reitveld, TaylorMade’s Senior Manager of Tour at TaylorMade, to find the perfect driver and 3-wood setups.

Morikawa started off 2024 by switching into TaylorMade’s Qi10 Max driver, but since went back to his faithful TaylorMade SIM – yes, the original SIM from 2020. Somehow, some way, it seems Morikawa always ends up back in that driver, which he used to win the 2020 PGA Championship, and the 2021 Open Championship.

At The Masters, however, Rietveld said the duo found the driver head that allowed “zero compromise” on Morikawa’s preferred fade flight and spin. To match his preferences, they landed on a TaylorMade Qi10 LS 9-degree head, and the lie angle is a touch flatter than his former SIM.

“It’s faster than his gamer, and I think what we found is it fits his desired shot shape, with zero compromise” Rietveld told GolfWRX.com on Wednesday at the RBC Heritage.

Then, to replace his former SIM rocket 3-wood, Morikawa decided to switch into the TaylorMade Qi10 core model 13.5-degree rocket head, with an adjustable hosel.

“He likes the spin characteristics of that head,” Rietveld said. “Now he’s interesting because with Collin, you can turn up at a tournament, and you look at his 3-wood, and he’s changed the setting. One day there’s more loft on it, one day there’s less loft on it. He’s that type of guy. He’s not scared to use the adjustability of the club.

“And I think he felt our titanium head didn’t spin as low as his original SIM. So we did some work with the other head, just because he liked the feel of it. It was a little high launching, so we fit him into something with less loft. It’s a naughty little piece of equipment.” 

In addition to the driver and fairway wood changes, Morikawa also debuted his new “MySymbol” jersey No. 5 TP5x golf ball at The Masters. Morikawa’s choice of symbols is likely tied to his love of the Los Angeles Dodgers baseball team.

Not enough changes for you? There’s one more.

On Wednesday at the 2024 RBC Heritage, Morikawa was spotted with a new TaylorMade “Proto” 4-iron in the bag. If you recall, it’s the same model that Rory McIlroy debuted at the 2024 Valero Texas Open.

According to Morikawa, the new Proto 4-iron will replace his old P-770 hollow-bodied 4-iron.

“I used to hit my P-770 on a string, but sometimes the distance would be a little unpredictable,” Morikawa told GolfWRX.com. “This one launches a touch higher, and I feel I can predict the distance better. I know Rory replaced his P-760 with it. I’m liking it so far.” 

See Morikawa’s full WITB from the 2024 RBC Heritage here. 

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Why Rory McIlroy will likely use the new TaylorMade BRNR Mini Driver Copper at the RBC Heritage

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Although we spotted Rory McIlroy testing the new TaylorMade BRNR Mini Driver Copper last week during practice rounds at the Masters, he ultimately didn’t decide to use the club in competition.

It seems that will change this week at the 2024 RBC Heritage, played at the short-and-tight Harbour Town Golf Links in Hilton Head.

When asked on Wednesday following his morning Pro-Am if he’d be using the new, nostalgic BRNR Copper this week, McIlroy said, “I think so.”

“I like it,” McIlroy told GolfWRX.com on Tuesday regarding the BRNR. “This would be a good week for it.”

 

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According to Adrian Rietveld, the Senior Manager of Tour at TaylorMade, the BRNR Mini Driver can help McIlroy position himself properly off the tee at the tight layout.

Here’s what Rietveld told GolfWRX.com on Wednesday:

“For someone like Rory, who’s that long at the top end of the bag, and then you put him on a course like Harbour Town, it’s tough off the tee. It’s tight into the greens, and you have to put yourself in position off the tee to have a shot into the green. It kind of reminds me of Valderrama in Spain, where you can be in the fairway and have no shot into the green.

“I’m caddying for Tommy [Fleetwood] this week, so I was walking the course last night and looking at a few things. There’s just such a small margin for error. You can be standing in the fairway at 300 yards and have a shot, but at 320 you don’t. So if you don’t hit a perfect shot, you could be stuck behind a tree. And then if you’re back at 280, it might be a really tough shot into the small greens.

“So for Rory [with the BRNR], it’s a nice course-specific golf club for him. He’s got both shots with it; he can move it right-to-left or left-to-right. And the main thing about this club has been the accuracy and the dispersion with it. I mean, it’s been amazing for Tommy.

“This was the first event Tommy used a BRNR last year, and I remember talking to him about it, and he said he couldn’t wait to play it at Augusta next year. And he just never took it out of the bag because he’s so comfortable with it, and hitting it off the deck.

“So you look at Rory, and you want to have the tools working to your advantage out here, and the driver could hand-cuff him a bit with all of the shots you’d have to manufacture.”

So, although McIlroy might not be making a permanent switch into the new TaylorMade BRNR Mini Driver Copper, he’s likely to switch into it this week.

His version is lofted at 13.5 degrees, and equipped with a Fujikura Ventus Black 7X shaft.

See more photos of Rory testing the BRNR Mini here

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